Appendix A. Consumable Supplies
Paper Specifications .......................73
Thermal Paper ........................73
Document Insert Forms (Models TI5 and TG5 Only) ..........74
Single and Multipart Form Specifications .............75
Print Ribbons (Models TI5 and TG5 Only) ..............75

Paper Specifications

Attention: Using an inferior grade of paper can affect print quality and the life of
printheads and the printer mechanism. See “Resources on the Internet”on page 43
for information about OEM paper certifications for the SureMark.

Thermal Paper

The paper used in the thermal receipt station must meet the following requirements:
Width 79.5 ± 0.5 mm (3.13 ± 0.02 in.)
Outside Diameter
80 mm (3.15 in.) maximum for SureMark Models TI5 and TG5
90 mm (3.54 in.) maximum for single-station SureMark printers
Thickness
0.057 ± 0.008 mm (0.00224 ± 0.0003 in.)
0.065 ± 0.005 mm (0.00256 ± 0.0002 in.)
0.075 ± 0.005 mm (0.00295 ± 0.0002 in.)
Weight
55 ± 3 g/m₂(14.7 ± 0.8 lb)
The paper must be wound with the printing side facing out and with the outer edge
glued to prevent unraveling. The paper should not be attached to the core in any
manner. There should be 1.5 to 2.1 m (5 to 7 ft.) of red stripe at the end of the roll.
Note: Non-topcoated thermal paper can be recycled along with other paper
products. They can also be incinerated and sent to landfills with no more
effect on the environment than regular office paper waste.
Important
Printer reliability and performance are directly related to the quality of the
supplies used by the customer. The published parameters for printer
performance are established using supplies that meet the specifications listed
above.
Thermal paper with post-processing, such as (but not limited to) watermarks,
coupons, or advertisements printed on the front or back of the paper, is not
covered by IBM’s specifications. Some inks and printing processes will work
acceptably, while others will not. Printer problems that are caused by supplies
that do not meet IBM’s specifications may result in a billable service call,
regardless of the existence of a service contract.
updated March 18, 2002
© Copyright IBM Corp. 1999,2001 73