IBM TF7, TG5, TI5, TM7 RS-232 Hex Dump

Test Pattern Notes:

1. The serial number that prints will be the actual serial number of your printer. (If

the logic card has been replaced, this number must be reset to the original

serial number.)

2. The microcode level will be the actual level of your printer’s microcode.

3. The serial interface will be specified as RS232,RS485,orUSB, depending on

which interface is used to attach the printer to the system unit.

4. The line speed information appears only when the RS-232 interface is used.

The value can be either 9.6K baud or 19.2K baud, depending on the RS-232

switch settings. (See “RS-232 Communication Mode Selections”on page 23.)

5. The RS-232 control mode information appears only when the RS-232 interface

is used. The value can be either DTR/DSR or XON/XOFF, depending on the

RS-232 switch settings. (See “RS-232 Communication Mode Selections”on

page 23.)

6. The feature-enabled lines will appear only when a feature is installed.

7. This section contains the print test pattern.

8. This section contains printer usage statistics that you can use for problem

determination.

9. The line across the bottom should be solid with no blank spaces.

RS-232 Hex Dump

An RS-232 hex dump is provided to help diagnose problems with models TM7 and

TF7.

Toenable hex dump mode for the Model TF7 or TM7 printer, press and hold the

paper feed button while the printer is powered on. If the top cover is open, this also

puts the printer in power-up offline mode.

T

The Printers S/N is 12345678

Microcode EC level is 30

Serial Interface:RS232

:19.2K Baud, XON / XOFF

Double Byte Character Sets

|"#$%&'()*+,-./0123456789:;<->?ABCDEFGHIKJK

LMNOPQRSTUVWXYZ[\]^_ abcdefghijklmnopqrstuvw

xyz{|}~.CüéâäàåcêëèïîìÄÅÉæÆôöòûùÿÖÜø£ØSsáíóú

ÁÑGg¿ · · · · ¡ · · ÁÂÀ ¢ · · · · · · · · ãÃ ·

H III · · · · · · · · · · · · ·Ð ·

Cuts: 12363

CR Characters Printed: 77626

CR Motor Steps: 88974

CR Cover Openings: 17

CR Cut Fails: 7

Serial Interface

I

Iõ ÊËÈÍÎÏÌÓßOO õÕµþÞUUUyY±÷

Serial Interface

·

1

3

9

8

2

6

7

`

`

`

^^

`

`

45

,

Figure31. Offline Printer Test Pattern –Models TF7 and TM7

updated March 18, 2002

Chapter7. Testing and Problem Analysis –Models TF7 and TM7 69

Contents

Main Page Contents Part 1. General Information ..........................1 Part 2. Models TI5 and TG5..........................45 Part 3. Models TF7 and TM7 .........................61 iv Part 4. Appendixes..............................71 vi Page Page Preface Who Should Read This Manual How This Manual Is Organized Related Publications and Diskettes Where to Find More Information x Tell Us What YouThink Safety Information xii Page xiv Page Page Page Page Summary of Changes Web-only Update for GA27-4256-01 (March 2002) Web-only Update for GA27-4256-01 (June 2001) GA18-7710-01 GA27-4256-00 xx Figures Page Tables Page Part 1. General Information Page Chapter 1. Introduction Printer Overview Description of Models 4 Features Used with the SureMark Printers Planning Information Your Responsibilities Limitations Communication Interfaces 6 Temperature and Humidity Limits Physical Dimensions Models TI5 and TG5 Models TF7 and TM7 Power Requirements Hardware Requirements 8 Software Requirements Operating System Requirements Application Requirements Single-Byte Character Set (SBCS) Code Pages Double-Byte Character Set (DBCS) Code Pages Bar Codes 10 Chapter 2. Installation Instructions Unpacking the Printer Installing the SureMark Printers Installing for RS-232/RS-485 Communication 12 5. For single-station printers, route any power cord and cables as shown in Figure 7 on page 14. 14 Installing for USB Communication 16 Page Using the Wall Mounting Feature 18 Installing the Fillers Installing Fillers for RS-232/RS-485 Printers 20 Installing Fillers for USB Printers 22 RS-232 Communication Mode Selections Baud Rate Selection RS-232 Communications Protocol Selection DTR/DSR Control XON/XOFF Control 24 USB Communication Mode USB Selection Page Chapter 3. SureMark Installation, Service, and Utility Software Software Adjustments (Models TI5 and TG5 Only) Using the 4690 Operating System Using IBM Point-of-Sale Device Diagnostics Using Reference/Service Diskettes (RS-485 or RS-232 Only) 28 Page 30 4610 DBCS Installation Utility Diskette DBCS Code Page Download 4610 DBCS Installation Utility Diskette Code Page Download 32 DBCS Code Page Download POSS for Windows (RS-485 and USB only) 34 DBCS User-Defined Character Download Firmware Update 4610 DBCS Installation Utility Diskette for Updating SureMark Firmware 36 Using POSS For Windows for Updating SureMark Firmware (RS-485 and USB Only) Using 4690 OS 4610 Utility to Update SureMark Firmware Updating 4610 Firmware Using RS-232 Attachment Cable 38 Limitation on Updating Firmware Emulating the IBM Model 3 or Model 4 Printers Enabling Emulation Using 4610 DBCS Installation Utility Diskette Enabling Emulation Using 4690 On-Line Terminal Diagnostics Limitations for Emulation 40 Printing Saved Data Printing Buffer Data Thermal/Impact SureMark Models TI5 and TG5 Printing Buffer Data Single-Station SureMark Printers Emulating an Epson Single-Station Printer (Single-Station SureMark Only) Enabling Epson Emulation Limitations for Epson Emulation 42 Changing the Printer Mode between DBCS and SBCS Proportional Font Conversion Utility Resources on the Internet Page Page Page Chapter 4. Operation (Models TI5 and TG5) Operating Controls and Indicators Page Page Correct Not Correct 50 Paper Loading 52 Thermal Printhead Cleaning Page Chapter 5. Testing and Problem Analysis Models TI5 and TG5 Testing the Printer Offline Tests Customer Receipt Test Document Insert Test 56 , Page Resetting the Printer - Offline Problem Determination Page Page Page Chapter 6. Operation (Models TF7 and TM7) Operating Controls and Indicators Paper Loading 64 Page Thermal Printhead Cleaning 66 Chapter 7. Testing and Problem Analysis Models TF7 and TM7 Testing the Printer Offline Test 68 RS-232 Hex Dump , Resetting the Printer - Offline Problem Determination 70 Page Page Appendix A. Consumable Supplies Paper Specifications Thermal Paper Page Single and Multipart Form Specifications Print Ribbons (Models TI5 and TG5 Only) Page Appendix B. Technical Information General Description Specifications 78 Memory Units Immediate Commands Voltage Conversion Circuitry RS-485 Serial I/O Parameters Cash Drawer Connector Pin Assignments RS-232 Connector Pin Assignments 80 RS-232 Parameters USB Connector Pin Assignments Code Page Definitions 82 Page Page Code Page 858 Page Page Page Code Page 932 Code Page 949 Code Page 950 Code Page 1381 - Character Fonts Thermal Printing Font Impact Printing Fonts (Models TI5 and TG5 Only) 94 Page Page Appendix C. RS-232 Programming Information 98 Page RS-232 Commands Summary by Function 100 Page 102 Page Alphabetized RS-232 Commands Summary 104 Page 106 System Commands Exercise Program Verify Previous Commands Completed Status Request Extended Address Command Request Printer ID 108 Preset or Onetime-Set Commands Download Graphics (Logo) Commands Example: n1=2&n2=2 110 Predefine Messages Download User-Defined Characters 112 Thermal Code Page Proportional Font 114 Page Impact Code Page 116 Download Double-Byte Characters Thermal Printhead (s=0) 118 Impact Printhead (s=1) Page Flash Storage Write Erase Flash EPROM Sector Send Checksum of Flash EPROM Sector Microcode Tolerance (MCT) Information - Loading 122 Microcode Tolerance (MCT) Information - Request 124 DBCS Address Vectors Setup Commands Set Print Mode Set or Cancel Double-Wide Mode 126 Set or Cancel Double-High Mode Set or Cancel Underline Mode Set or Cancel Overline Mode Set or Cancel Invert Mode Set or Cancel Emphasized Printing Set or Cancel High Quality Print Mode 128 Set Print Station Select User-Defined or Resident Character Sets Set Code Page Set Inter-Character Spacing Set Inter-Character Spacing DBCS Set or Cancel Rotated Characters 130 Set Print Station Parameters Select 1/8-Inch Line Spacing Select 1/6-Inch Line Spacing Select Color Printing Set Line Spacing Using Minimum Units 132 Set Sheet Eject Length Set Horizontal Tab Positions Set Left Margin Position Set Relative Position Align Positions 134 Set or Cancel Unidirectional Printing Set Error Recovery Function Define Document Wait Time 136 Status Sent to System Select Character for Reprinted Lines Reinitialize the Printer Enable or Disable the Feed Buttons (Models TI5 and TG5 Only) Enable or Disable the Beeper (Models TF7 and TM7 Only) 138 Enable or Disable Upside-Down Printing Select Character Size for Scalable Fonts 140 Fix Font Matrix Print Logo Inline Enable or Disable Two-Color Printing Bar Code Commands Print Bar Code 142 Page 144 Print Bar Code Examples Select Horizontal Size of Bar Code Select Bar Code Height Select Printing Position of Human Readable Information (HRI) 146 Select Font for HRI Print PDF417 Bar Code Select PDF417 ECC (Error Correction Codewords) Level Select Aspect Ratio PDF417 Bar Code Enable PDF417 Truncation 148 Print Character Commands Print and Line Feed Print, Form Feed, and Cut the Paper (FF) Print and Feed Paper n lines Print and Feed Paper Using Minimum Units Print Graphic Messages Select and Print a Graphics (Logo) Command 150 Print Predefined Graphics (Logo) Command Print Predefined Messages Miscellaneous Commands Tab to Next Tab Stop 152 Return Home (Select Printhead Location) Paper Cut/DI Eject Generate Drive Pulse for Cash Drawer Retrieve the Flash Storage Retrieve Size of User Flash Storage Retrieve Printer Usage Statistics 154 Asynchronous (Real-Time) Commands Real-Time Requests 156 Data Buffer Management and Batch Printing Reset Line Count Disable Line Count Hold Printing Until Buffer is Released Document Handling Portrait Mode Landscape Mode 158 Landscape Printing Commands Status Summary Message from the Printer 160 Status Byte 1 Status Byte 2 Status Byte 3 Status Byte 4 Contains the printer engineering code (EC) level with all status messages. 162 Reserved for future use. Status Byte 5 Appendix D. Uploading Electronic Journal Data Enable the Upload of EJ Data Disable the Upload of EJ Data Upload the EJ Data Request the Size of the EJ Space Erase the EJ Data in the Printer 164 Appendix E. Proportional Fonts Preparing the Fonts Implementing Proportional Fonts Layout Using Align Commands Layout using Set Tab Position 166 Page Page Appendix F. Emulation Support for Epson Single-Station Printer Commands Supported in Emulation Mode 170 Commands with Limited Support in Emulation Mode Commands Not Supported in Emulation Mode Connectivity Differences 172 Appendix G. Notices Electronic Emission Notices Federal Communications Commission (FCC) Statement Industry Canada Class A Emission Compliance Statement Avis de conformitaux normes dIndustrie Canada European Union (EU) Mark of Conformity Statement 174 Page Australia / New Zealand Compliance Statement Trademarks 176 Index Numerics A B C D F G 178 H I O P R S 180 T U V Page ReadersComments Wed Like to Hear from You ReadersComments Wed Like to Hear from You ___________________________________________________________________________________________________ GA27-4256-00 BUSINESS REPLY MAIL