IBM Ricoh 2400 dpi manual Scanner makes a loud, grinding noise when turned on

Appendix A

Troubleshooting

Scanner makes a loud, grinding noise when turned on

Confirm that you have unlocked the scanner. The dial on the bottom of the scanner locks and unlocks the scanning mechanism for transport.

No scanner is displayed on my SCSI chain table

Verify that your SCSI chain is properly terminated on both ends. Check the SCSI cable, terminator and connections by disconnecting them and reattaching them. If the problem still persists, the SCSI cable or terminator may be defective.

Scanner turns on and the Ready light continues to blink

The scanner performs a Power-On Self Test (POSI) when first turned on. This tests all the components of the scanner before operation. If a problem is encountered, the Ready light will continue to blink, indicating a failed POST test. Try the following:

1.Disconnect the scanner from the computer by powering down and unplugging the SCSI cable and terminator from the back of the scanner. Turn the scanner on. If it works without the SCSI cable connected, the cable may have been plugged in wrong or the cable may be defective.

2.If you are using an Automatic Document Feeder or Transparency Adapter, disconnect it from the scanner and try again.

If the Ready continues to blink after trying the above, your scanner may be defective.

Error message Cannot Create Cache or Cache Buffer Space, or Image Transfer Failed

This error message indicates that the selected scan settings have created a file size that exceeds available disk space. Reduce the dpi, image size or select a lower mode to reduce the file size.

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