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NAME: PHONE NUMBER: FAX NUM-
BER:
ADDRESS: E-MAIL ADDRESS:
COMPUTER MANUFACTURER: (what company built your computer or if it
is custom built)
COMPUTER TYPE: (486 or Pentium and what speed)
VERSION OF WINDOWS: (Windows 95 or Windows 3.1 or 3.11)
SCANNER MODEL NUMBER: (Commonly found on the front of the Quick
Start Guide)
SERIAL NUMBER: (Usually on the back or bottom of the scanner or on the
box)
WHEN YOU PURCHASED THE SCANNER:
WHERE YOU PURCHASED YOUR SCANNER:
PRINTER TYPE: (if your problem is related to your printer)
MODEM TYPE and FAX PROGRAM: (if your problem is related to faxing)
DESCRIPTION OF YOUR PROBLEM: (Please be as specific as possible,
including which program you were using to scan, what dpi & mode, etc.)