NAME: | PHONE NUMBER: | FAX NUM- |
BER: |
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ADDRESS: |
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COMPUTER MANUFACTURER: (what company built your computer or if it is custom built)
COMPUTER TYPE: (486 or Pentium and what speed)
VERSION OF WINDOWS: (Windows 95 or Windows 3.1 or 3.11)
SCANNER MODEL NUMBER: (Commonly found on the front of the Quick Start Guide)
SERIAL NUMBER: (Usually on the back or bottom of the scanner or on the box)
WHEN YOU PURCHASED THE SCANNER: WHERE YOU PURCHASED YOUR SCANNER: PRINTER TYPE: (if your problem is related to your printer)
MODEM TYPE and FAX PROGRAM: (if your problem is related to faxing)
DESCRIPTION OF YOUR PROBLEM: (Please be as specific as possible, including which program you were using to scan, what dpi & mode, etc.)
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