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Troubleshooting
Symptom | Possible cause | Remedy | |
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| The power cord is not connected. | Connect the power cord to a suitable wall outlet | |
| (page 26). | ||
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Can’t turn on the |
| Turn off the | |
External interference is affecting the | turning it on again. If that fails, disconnect the | ||
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| power cord from the wall outlet, wait five sec- | ||
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| onds, reconnect it, then try turning it on again. | |
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The | The Auto power off function will turn | The Auto power off function can be turned on or | |
the | |||
when it’s not being used? | off as required (page 64). | ||
minutes of inactivity. | |||
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| The wrong input source is selected on | On your TV, select the input to which the | |
No picture? | your TV. | ||
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The video cable is not connected prop- | Check the video cable and correct as necessary | ||
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| erly. | (page 21). | |
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| The wrong input source is selected on | On your | |
| input to which the | ||
| your | ||
| (page 24). | ||
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| The audio cables are not connected | Check the audio cables and correct as necessary | |
No sound? | properly. | (page 24). | |
| Your | Turn on your | |
| off. | ||
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| The Digital Out settings are incorrect. | Check the Digital Out/Digital1 and Digital2 set- | |
| tings and correct as necessary (page 56). | ||
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The picture distorts occa- | The disc is dirty. | Remove the disc and clean it (page 11). | |
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You’re using the Fast Forward or Fast | A little picture distortion may occur when using | ||
sionally? | |||
Reverse function. | these functions. This is normal. | ||
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| The |
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Picture instability or noise? | via a VCR or other video equipment | Connect the | |
whose copy protection system is affect- | (page 21). | ||
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| ing the picture. |
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| No discs loaded. | Load some discs (page 29). | |
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| The selected disc cannot be played | Load only compatible discs (page 9). | |
| because it’s incompatible. | ||
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| The disc is upside down. | Load the disc the correct way up (page 29). | |
Can’t start playback? |
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The disc is not centered in the disc bay. | Place the disc in the center of the disc bay | ||
| (page 29). | ||
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| The disc is dirty. | Remove the disc and clean it (page 11). | |
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| The selected disc has parental lock and | Turn off the Parental Lock function (page 63). | |
| the Parental Lock function is on. | ||
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Can’t watch the | The Priority Contents setting is set to | Set the Priority Contents setting to | |
material on a | |||
disc? | |||
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Can’t play the multichannel | The SACD Audio Setup setting is not | Set the SACD Audio Setup setting to Multi ch | |
area of a hybrid SACD? | set to Multi ch Area. | Area (page 61). | |
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Can’t play an MP3 or JPEG | The disc is not ISO 9660 Level 2 for- | Use only ISO 9660 Level 2 format discs | |
mat. | (page 10). | ||
disc? | |||
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The disc has not been finalized. | Finalize the disc (page 10). | ||
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