Integra DPC-8.5 instruction manual Troubleshooting, Symptom Possible cause Remedy

Troubleshooting

Symptom	Possible cause	Remedy
	The power cord is not connected.	Connect the power cord to a suitable wall outlet
		(page 26).
Can’t turn on the DPC-8.5?		Turn off the DPC-8.5, wait five seconds, then try
	External interference is affecting the	turning it on again. If that fails, disconnect the
	DPC-8.5’s digital circuitry.	power cord from the wall outlet, wait five sec-
		onds, reconnect it, then try turning it on again.
The DPC-8.5 turns itself off	The Auto power off function will turn	The Auto power off function can be turned on or
	the DPC-8.5 off automatically after 20
when it’s not being used?		off as required (page 64).
	minutes of inactivity.
	The wrong input source is selected on	On your TV, select the input to which the
No picture?	your TV.	DPC-8.5 is connected (page 21).
	The video cable is not connected prop-	Check the video cable and correct as necessary
	erly.	(page 21).
	The wrong input source is selected on	On your hi-fi amp or AV receiver, select the
		input to which the DPC-8.5 is connected
	your hi-fi amp or AV receiver.
		(page 24).
	The audio cables are not connected	Check the audio cables and correct as necessary
No sound?	properly.	(page 24).
	Your hi-fi amp or AV receiver is turned	Turn on your hi-fi amp or AV receiver.
	off.
	The Digital Out settings are incorrect.	Check the Digital Out/Digital1 and Digital2 set-
		tings and correct as necessary (page 56).
The picture distorts occa-	The disc is dirty.	Remove the disc and clean it (page 11).
	You’re using the Fast Forward or Fast	A little picture distortion may occur when using
sionally?
	Reverse function.	these functions. This is normal.
	The DPC-8.5 is connected to your TV
Picture instability or noise?	via a VCR or other video equipment	Connect the DPC-8.5 directly to your TV
	whose copy protection system is affect-	(page 21).
	ing the picture.
	No discs loaded.	Load some discs (page 29).
	The selected disc cannot be played	Load only compatible discs (page 9).
	because it’s incompatible.
	The disc is upside down.	Load the disc the correct way up (page 29).
Can’t start playback?
	The disc is not centered in the disc bay.	Place the disc in the center of the disc bay
		(page 29).
	The disc is dirty.	Remove the disc and clean it (page 11).
	The selected disc has parental lock and	Turn off the Parental Lock function (page 63).
	the Parental Lock function is on.
Can’t watch the DVD-Video	The Priority Contents setting is set to	Set the Priority Contents setting to
material on a DVD-Audio
	DVD-AUDIO.	DVD-VIDEO (page 64).
disc?
Can’t play the multichannel	The SACD Audio Setup setting is not	Set the SACD Audio Setup setting to Multi ch
area of a hybrid SACD?	set to Multi ch Area.	Area (page 61).
Can’t play an MP3 or JPEG	The disc is not ISO 9660 Level 2 for-	Use only ISO 9660 Level 2 format discs
	mat.	(page 10).
disc?
	The disc has not been finalized.	Finalize the disc (page 10).

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