Integra DPC-8.5 Troubleshooting, Abnormal Behavior, Restoring the Default Settings

Troubleshooting—Continued

Symptom	Possible cause	Remedy
	MP3 files without a “.mp3” or “.MP3”	Use the correct filename extension (page 10).
	filename extension are not recognized.
Can’t select MP3 files?
	The MP3 disc is a multisession disc.	Only files in the first session of a multisession
		disc can be played (page 10).
	JPEG files without a “.jpg” or “.jpeg”
	(uppercase or lowercase) filename	Use the correct filename extension (page 10).
	extension are not recognized.
	Only baseline JPEG files are supported.	Use baseline JPEG files (page 10).
	Progressive JPEG files are not.
Can’t view JPEG files?
	Only JPEG files with the following	Use JPEG files with the supported ratio
	brightness/color difference ratios are
		(page 10).
	supported: 4:4:4, 4:2:2, and 4:1:1.
	The JPEG file is too big.	Use JPEG files that are less than 5 MB
		(page 10).
The message “NO PLAY”	The disc is dirty.	Remove the disc and clean it (page 11).
appears on the display?
Buttons on the DPC-8.5 and	Power supply voltage fluctuations and	Turn off the DPC-8.5, wait five seconds, then
		turn it on again. If that doesn’t resolve the issue,
remote controller don’t	other anomalies, such as static electric-
		disconnect the power cord from the wall outlet,
work?	ity, can interfere with normal operation.
		wait five seconds, reconnect it, then try again.
	There are no batteries in the remote	Install new batteries (page 13).
	controller.
	The batteries are flat.	Replace with new batteries (page 13).
	The batteries are installed incorrectly.	Check the batteries and correct as necessary
		(page 13).
	You’re not pointing the remote control-	Point the remote controller at the DPC-8.5’s
Buttons on the DPC-8.5 work	ler at the DPC-8.5’s remote sensor.	remote sensor (page 13).
		Use the remote controller closer to the DPC-8.5
OK but those on the remote
controller don’t?	You’re too far away from the DPC-8.5.	(page 13). The remote controller has a range of
		approximately 16 ft. (5 meters).
	A strong light source is interfering with	Make sure that the DPC-8.5 is not subjected to
		direct sunshine or inverter-type fluorescent
	the DPC-8.5’s remote sensor.
		lights. Relocate if necessary.
	If the DPC-8.5 is installed in a cabinet
	with colored glass doors, the remote	Open the doors, or use a cabinet without colored
	controller may not work reliably when	glass.
	the doors are closed.

■Abnormal Behavior

The DPC-8.5 contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again. Alternatively, press and hold the Stop [] button until “Reset” appears on the display (about 10 seconds).

■Restoring the Default Settings

To reset the DPC-8.5 to its factory defaults, turn it on and, while holding down the Stop [] button, press the [Standby/ On] button. “Initialize” appears on the display. When the reset is complete, “Complete” is displayed, and the DPC-8.5 enters Standby mode.

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