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Troubleshooting—Continued
Symptom | Possible cause | Remedy | |
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| MP3 files without a “.mp3” or “.MP3” | Use the correct filename extension (page 10). | |
| filename extension are not recognized. | ||
Can’t select MP3 files? |
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The MP3 disc is a multisession disc. | Only files in the first session of a multisession | ||
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| disc can be played (page 10). | ||
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| JPEG files without a “.jpg” or “.jpeg” |
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| (uppercase or lowercase) filename | Use the correct filename extension (page 10). | |
| extension are not recognized. |
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| Only baseline JPEG files are supported. | Use baseline JPEG files (page 10). | |
| Progressive JPEG files are not. | ||
Can’t view JPEG files? |
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Only JPEG files with the following | Use JPEG files with the supported ratio | ||
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| brightness/color difference ratios are | ||
| (page 10). | ||
| supported: 4:4:4, 4:2:2, and 4:1:1. | ||
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| The JPEG file is too big. | Use JPEG files that are less than 5 MB | |
| (page 10). | ||
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The message “NO PLAY” | The disc is dirty. | Remove the disc and clean it (page 11). | |
appears on the display? | |||
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Buttons on the | Power supply voltage fluctuations and | Turn off the | |
turn it on again. If that doesn’t resolve the issue, | |||
remote controller don’t | other anomalies, such as static electric- | ||
disconnect the power cord from the wall outlet, | |||
work? | ity, can interfere with normal operation. | ||
wait five seconds, reconnect it, then try again. | |||
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| There are no batteries in the remote | Install new batteries (page 13). | |
| controller. | ||
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| The batteries are flat. | Replace with new batteries (page 13). | |
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| The batteries are installed incorrectly. | Check the batteries and correct as necessary | |
| (page 13). | ||
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| You’re not pointing the remote control- | Point the remote controller at the | |
Buttons on the | ler at the | remote sensor (page 13). | |
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| Use the remote controller closer to the | ||
OK but those on the remote |
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controller don’t? | You’re too far away from the | (page 13). The remote controller has a range of | |
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| approximately 16 ft. (5 meters). | |
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| A strong light source is interfering with | Make sure that the | |
| direct sunshine or | ||
| the | ||
| lights. Relocate if necessary. | ||
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| If the |
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| with colored glass doors, the remote | Open the doors, or use a cabinet without colored | |
| controller may not work reliably when | glass. | |
| the doors are closed. |
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■Abnormal Behavior
The ] button until “Reset” appears on the display (about 10 seconds).
■Restoring the Default Settings
To reset the ] button, press the [Standby/ On] button. “Initialize” appears on the display. When the reset is complete, “Complete” is displayed, and the
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