Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-5.2 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

Power shuts off immediately after power on.

•Amplifier protection circuitry has been activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo authorized service center.

No power.

•Power cord is disconnected.

➞Connect power cord.

•External noise in the affecting the internal microcomputer.

➞Turn the power button off and then on again or remove the power cord from the outlet and then plug it in again.

•Internal fuse is blown.

➞Contact your Integra/Onkyo authorized Service Center.

Power turns on but no sound.

•“MUTING” is displayed.

➞Press the MUTING button on the remote controller to turn it off.

•Bad connections or wiring.

➞Check connections, speaker cables, etc.

•Amplifier protection circuitry has been activated.

➞Contact your Integra/Onkyo authorized Service Center.

The sound of the playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

Pressing the ON button on the remote controller does not turn on the power to the main unit.

•You have not pressed RCVR MODE button.

➞ Press the RCVR MODE button, then press the ON button.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between the amplifier and the speaker.

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker level is set to minimum.

➞Set the Center speaker level to the appropriate volume (page 22).

•Center speaker is set to “NONE.”

➞Set CENTER to “LARGE” or “SMALL” (page 21).

No sound or very low volume from subwoofer.

•Subwoofer is set to “NO.”

➞Check the speaker setting (page 21).

•Subwoofer speakers output level setting is improper.

➞Check the output level of the Subwoofer using the test tone (page 22).

Low frequency humming is heard.

•Not properly grounded.

➞Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•The needles of turntable is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble down.

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals.

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna.

Noise is heard at high-pitched sounds on AM stations.

•Noise from TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move unit away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road.

➞Change the position or direction of the outdoor antenna.

The indicators light for stereo reception, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna.

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and select a point where distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna.

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

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Integra DTR-5.2 appendix Troubleshooting guide
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DTR-5.2 specifications

The Integra DTR-5.2 is a notable A/V receiver that combines high-performance audio capabilities with versatile connectivity options, making it a preferred choice for home theater enthusiasts. It is designed to deliver a rich, immersive audio experience, while also supporting the latest in video technologies.

At the heart of the DTR-5.2 is its advanced audio processing capabilities. It features Dolby Atmos and DTS:X support, allowing users to experience three-dimensional soundscapes that immerse them in their favorite movies and music. With these formats, sound moves in all directions, enhancing the realism of the audio experience, especially in large home theater setups.

Another significant feature of the DTR-5.2 is its ability to decode various audio formats, including high-resolution audio from sources like Blu-ray discs and streaming services. The receiver supports formats like DSD, FLAC, and ALAC, ensuring that audiophiles can enjoy their music at the highest quality possible. The integration of technologies like zone 2 or zone 3 functionality allows for multi-room audio setups, providing flexibility in how and where music can be enjoyed in the home.

The DTR-5.2 also offers extensive connectivity options. It comes equipped with multiple HDMI inputs and one output, supporting 4K Ultra HD video and HDR (High Dynamic Range) for a stunning viewing experience. It includes features like Audio Return Channel (ARC), which simplifies the connection between the receiver and compatible TVs, streamlining the setup process.

With its user-friendly interface, the Integra DTR-5.2 allows for effortless navigation and adjustments to settings. The included remote control is intuitive, giving users quick access to settings and presets. Additionally, the receiver is compatible with various control systems, which can be particularly beneficial for sophisticated home automation setups.

In terms of build quality, the DTR-5.2 is designed to last. It features a robust chassis that minimizes interference and optimizes performance. The multi-channel amplifier can provide powerful sound, ensuring that even the most demanding audio demands are met.

Overall, the Integra DTR-5.2 stands out for its combination of cutting-edge audio technologies, user-friendly features, and robust build quality, making it a strong contender for anyone looking to elevate their home entertainment experience.
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