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manual Intel Server Board S5000VSA User’s Guide
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S5000VSA
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Troubleshooting
Install
Configuration Jumpers
Appendix D Intel Server Issue Report Form
Resetting the System
Hardware Diagnostic Testing
Using the BIOS Setup Utility
POST Error Beep Codes
Replacing the Backup Battery
Recording the Current BIOS Settings
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Server Board S5000VSA User’s Guide
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Contents
Intel Server Board S5000VSA User’s Guide
Intel Order Number D36977-002
Disclaimer
Intel Server Board S5000VSA User’s Guide
Wichtige Sicherheitshinweise
Safety Information
Important Safety Instructions
Consignes de sécurité
重要安全指导
Warnings
Intel Server Board S5000VSA User’s Guide
Intel Server Board S5000VSA User’s Guide
About this Manual
Preface
Manual Organization
Additional Information and Software
Product Accessories
Table 1. Additional Information and Software
Table 1. Additional Information and Software
Intel Server Board S5000VSA User’s Guide
Intel Server Board S5000VSA User’s Guide
Chapter 1 Server Board Features
Contents
Safety Information
Chapter 3 Hardware Installations and Upgrades
Appendix A Getting Help
Appendix C Troubleshooting
Appendix B Regulatory and Compliance Information
BIOS POST Beep Codes
Appendix D Intel Server Issue Report Form
Bootable CD-ROM Disk Is Not Detected
Hard Drives are not Recognized
Intel Server Board S5000VSA User’s Guide
Table 4. Setup Menu Key Use
List of Tables
Table 2. Server Board Features
Resetting the System
Intel Server Board S5000VSA User’s Guide
List of Figures
xviii
Intel Server Board S5000VSA User’s Guide
1 Server Board Features
Figure 1. Intel Server Board S5000VSA
External connections
Table 2. Server Board Features
Table 2 summarizes the features of the server board
Internal connections
RAID Support
SATA Server Board
SAS Server Board
Connector and Component Locations
Figure 2. Server Board Connector and Component Locations
Figure 3. Configuration Jumper Descriptions
Configuration Jumpers
Intel Server Board S5000VSA User’s Guide
ABC D
Back Panel Connectors
Figure 4. Back Panel Connectors
Table 3. NIC LED Descriptions
Memory
Hardware Requirements
Processor
Memory Sparing and Mirroring
Hard Disk Drives
Power Supply
Optional Hardware
Intel Local Control Panel
If You Cannot Access Setup
Using the BIOS Setup Utility
Starting Setup
Setup Menus
Load default configuration now?
Table 4. Setup Menu Key Use
Setup Confirmation
Yes No
Recording the Current BIOS Settings
Upgrading the BIOS
Preparing for the Upgrade
Table 4. Setup Menu Key Use
Upgrading the BIOS
Obtaining the Upgrade
Clearing the Password
Figure 5. Password Clear Jumper
Clearing the CMOS
Figure 6. CMOS Clear Jumper
Installing DIMMs
3 Hardware Installations and Upgrades
Installing and Removing Memory
Before You Begin
Figure 7. Installing Memory
Removing DIMMs
Installing or Replacing the Processor
“Intel Server Board S5000VSA User’s Guide”
Figure 8. Lifting the Socket Handle
Installing the Processor
Figure 9. Open the Load Plate
Figure 10. Removing the Shipping Cover
Figure 11. Installing the Processor
Figure 12. Removing the Protective Socket Cover
Installing the Heat Sinks
Figure 13. Installing the Heat Sink
Removing a Processor
Replacing the Backup Battery
Figure 14. Replacing the Backup Battery
AF000183
“Intel Server Board S5000VSA User’s Guide”
Telephone
Appendix A Getting Help
World Wide Web
U.S. and Canada
Latin America
In Asia-Pacific Region
Japan
Australia
Paraguay
Ecuador
Panama
Uruguay
Intel Server Board S5000VSA User’s Guide
Product Regulatory Compliance
Product Safety Compliance
Appendix B Regulatory and Compliance Information
Product EMC Compliance - Class A Compliance
Product Regulatory Compliance Markings
Certifications / Registrations / Declarations
Table 5. Product Certification Markings
FCC USA
Electromagnetic Compatibility Notices
Table 5. Product Certification Markings
Europe CE Declaration of Conformity
Industry Canada ICES-003
Taiwan Declaration of Conformity BSMI
Korean Compliance RRL
CNCA CCC-China
Restriction of Hazardous Substances RoHS Compliance
End-of-Life / Product Recycling
Problems following Initial System Installation
Appendix C Troubleshooting
Resetting the System
Table 6. Resetting the System
Hardware Diagnostic Testing
First Steps Checklist
Verifying Proper Operation of Key System Lights
Specific Problems and Corrective Actions
Confirming Loading of the Operating System
Power Light Does Not Light
No Characters Appear on Screen
Characters Are Distorted or Incorrect
System Cooling Fans Do Not Rotate Properly
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light
Problems with Network
The server hangs when the drivers are loaded
Cannot Connect to a Server
Diagnostics pass but the connection fails
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
The add-in adapter stopped working without apparent cause
Problems with Application Software that Ran Correctly Earlier
Hard Drives are not Recognized
LED Information
Bootable CD-ROM Disk Is Not Detected
Table 7. LED Information
BIOS POST Beep Codes
Table 8. POST Error Beep Codes
Appendix D Intel Server Issue Report Form
Board / Chassis Information
Operating System Information
DIMM Configuration
Add-in Card, Peripheral, Video, NIC
Control Panel Information
Hard Drive Information
Management Information
On-Board Platform Instrumentation only Intel System Management
Complete Problem Description
Intel Server Board S5000VSA User’s Guide
