Intel S5000VSA manual Appendix A Getting Help, Appendix B Regulatory and Compliance Information

Installing and Removing Memory	17
Installing DIMMs	17
Removing DIMMs	19
Installing the Processor	20
Installing the Heat Sink(s)	22
Removing a Processor	23
Replacing the Backup Battery	24
Appendix A: Getting Help	27
World Wide Web	27
Telephone	27
Appendix B: Regulatory and Compliance Information	31
Product Regulatory Compliance	31
Product Safety Compliance	31
Certifications / Registrations / Declarations	32
Product Regulatory Compliance Markings	32
Electromagnetic Compatibility Notices	33
FCC (USA)	33
Industry Canada (ICES-003)	34
Europe (CE Declaration of Conformity)	34
Taiwan Declaration of Conformity (BSMI)	34
Korean Compliance (RRL)	35
CNCA (CCC-China)	35
Restriction of Hazardous Substances (RoHS) Compliance	36
End-of-Life / Product Recycling	36
Appendix C: Troubleshooting	37
Resetting the System	37
Problems following Initial System Installation	37
First Steps Checklist	38
Hardware Diagnostic Testing	38
Verifying Proper Operation of Key System Lights	39
Confirming Loading of the Operating System	39
Specific Problems and Corrective Actions	39
Power Light Does Not Light	40
No Characters Appear on Screen	40
Characters Are Distorted or Incorrect	41
System Cooling Fans Do Not Rotate Properly	41
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light	42
Cannot Connect to a Server	42
Problems with Network	42
System Boots when Installing PCI Card	43
Problems with Newly Installed Application Software	43
Problems with Application Software that Ran Correctly Earlier	44

xii Intel® Server Board S5000VSA User’s Guide