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Intel S5000VSA In Asia-Pacific Region, Japan, Latin America, Australia, Cambodia, Myanmar, Chile

Models: S5000VSA

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In Asia-Pacific Region

Australia....	1800 649931
Cambodia..	63 2 636 9797 (via Philippines)
China	800 820 1100 (toll-free)

....................	8 621 33104691 (not toll-free)
Hong Kong 852 2 844 4456
India	0006517 2 68303634 (manual toll-free. You need an IDD-equipped
	telephone)
Indonesia ...	803 65 7249
Korea	822 767 2595
Malaysia ....	1 800 80 1390
Myanmar...	63 2 636 9796 (via Philippines)
New Zealand 0800 444 365
Pakistan	632 63684 15 (IDD via Philippines)
Philippines	1 800 1 651 0117
Singapore ..	65 6213-1311
Taiwan	2 2545-1640
Thailand ....	1 800 631 0003
Vietnam	632 6368416 (IDD via Philippines)

Japan

Domestic.... 0120 868686

Outside country 81 298 47 0800

Latin America

Argentina .. Contact AT&T USA at 0-800 222 1288. Once connected, dial 800 843 4481

Brazil	001-916 377 0180
Chile	Easter Island	Contact AT&T USA at 800 800 311. Once

	connected, dial 800 843 4481

Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481

28	Intel® Server Board S5000VSA User’s Guide

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Intel S5000VSA In Asia-Pacific Region, Japan, Latin America, Australia, Cambodia, Myanmar, New Zealand 0800 444, Chile

Contents

Intel Server Board S5000VSA User’s Guide Intel Order Number D36977-002Disclaimer Intel Server Board S5000VSA User’s GuideWichtige Sicherheitshinweise Safety InformationImportant Safety Instructions Consignes de sécurité重要安全指导 Warnings Intel Server Board S5000VSA User’s GuideIntel Server Board S5000VSA User’s Guide About this Manual PrefaceManual Organization Additional Information and Software Product AccessoriesTable 1. Additional Information and Software Table 1. Additional Information and Software Intel Server Board S5000VSA User’s GuideIntel Server Board S5000VSA User’s Guide Chapter 1 Server Board Features ContentsSafety Information Chapter 3 Hardware Installations and UpgradesAppendix A Getting Help Appendix C TroubleshootingAppendix B Regulatory and Compliance Information BIOS POST Beep Codes Appendix D Intel Server Issue Report FormBootable CD-ROM Disk Is Not Detected Hard Drives are not RecognizedIntel Server Board S5000VSA User’s Guide Table 4. Setup Menu Key Use List of TablesTable 2. Server Board Features Resetting the SystemIntel Server Board S5000VSA User’s Guide List of Figures xviii Intel Server Board S5000VSA User’s Guide1 Server Board Features Figure 1. Intel Server Board S5000VSAExternal connections Table 2. Server Board FeaturesTable 2 summarizes the features of the server board Internal connectionsRAID Support SATA Server BoardSAS Server Board Connector and Component Locations Figure 2. Server Board Connector and Component Locations Figure 3. Configuration Jumper Descriptions Configuration JumpersIntel Server Board S5000VSA User’s Guide ABC D Back Panel ConnectorsFigure 4. Back Panel Connectors Table 3. NIC LED DescriptionsMemory Hardware RequirementsProcessor Memory Sparing and MirroringHard Disk Drives Power SupplyOptional Hardware Intel Local Control PanelIf You Cannot Access Setup Using the BIOS Setup UtilityStarting Setup Setup MenusLoad default configuration now? Table 4. Setup Menu Key UseSetup Confirmation Yes NoRecording the Current BIOS Settings Upgrading the BIOSPreparing for the Upgrade Table 4. Setup Menu Key UseUpgrading the BIOS Obtaining the UpgradeClearing the Password Figure 5. Password Clear JumperClearing the CMOS Figure 6. CMOS Clear JumperInstalling DIMMs 3 Hardware Installations and UpgradesInstalling and Removing Memory Before You BeginFigure 7. Installing Memory Removing DIMMs Installing or Replacing the Processor“Intel Server Board S5000VSA User’s Guide” Figure 8. Lifting the Socket Handle Installing the ProcessorFigure 9. Open the Load Plate Figure 10. Removing the Shipping Cover Figure 11. Installing the ProcessorFigure 12. Removing the Protective Socket Cover Installing the Heat Sinks Figure 13. Installing the Heat SinkRemoving a Processor Replacing the Backup Battery Figure 14. Replacing the Backup Battery AF000183“Intel Server Board S5000VSA User’s Guide” Telephone Appendix A Getting HelpWorld Wide Web U.S. and CanadaLatin America In Asia-Pacific RegionJapan AustraliaParaguay EcuadorPanama UruguayIntel Server Board S5000VSA User’s Guide Product Regulatory Compliance Product Safety ComplianceAppendix B Regulatory and Compliance Information Product EMC Compliance - Class A ComplianceProduct Regulatory Compliance Markings Certifications / Registrations / DeclarationsTable 5. Product Certification Markings FCC USA Electromagnetic Compatibility NoticesTable 5. Product Certification Markings Europe CE Declaration of Conformity Industry Canada ICES-003Taiwan Declaration of Conformity BSMI Korean Compliance RRL CNCA CCC-ChinaRestriction of Hazardous Substances RoHS Compliance End-of-Life / Product RecyclingProblems following Initial System Installation Appendix C TroubleshootingResetting the System Table 6. Resetting the SystemHardware Diagnostic Testing First Steps ChecklistVerifying Proper Operation of Key System Lights Specific Problems and Corrective ActionsConfirming Loading of the Operating System Power Light Does Not Light No Characters Appear on ScreenCharacters Are Distorted or Incorrect System Cooling Fans Do Not Rotate ProperlyCD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Problems with NetworkThe server hangs when the drivers are loaded Cannot Connect to a ServerDiagnostics pass but the connection fails System Boots when Installing PCI CardProblems with Newly Installed Application Software The add-in adapter stopped working without apparent causeProblems with Application Software that Ran Correctly Earlier Hard Drives are not RecognizedLED Information Bootable CD-ROM Disk Is Not DetectedTable 7. LED Information BIOS POST Beep Codes Table 8. POST Error Beep CodesAppendix D Intel Server Issue Report Form Board / Chassis InformationOperating System Information DIMM ConfigurationAdd-in Card, Peripheral, Video, NIC Control Panel Information Hard Drive InformationManagement Information On-Board Platform Instrumentation only Intel System ManagementComplete Problem Description Intel Server Board S5000VSA User’s Guide