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manual Intel Server Board S5000VSA User’s Guide
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Troubleshooting
Install
Configuration Jumpers
Appendix D Intel Server Issue Report Form
Resetting the System
Hardware Diagnostic Testing
Using the BIOS Setup Utility
POST Error Beep Codes
Replacing the Backup Battery
Recording the Current BIOS Settings
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Server Board S5000VSA User’s Guide
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Contents
Intel Server Board S5000VSA User’s Guide
Intel Order Number D36977-002
Disclaimer
Intel Server Board S5000VSA User’s Guide
Safety Information
Important Safety Instructions
Wichtige Sicherheitshinweise
Consignes de sécurité
重要安全指导
Warnings
Intel Server Board S5000VSA User’s Guide
Intel Server Board S5000VSA User’s Guide
Preface
About this Manual
Manual Organization
Product Accessories
Additional Information and Software
Table 1. Additional Information and Software
Table 1. Additional Information and Software
Intel Server Board S5000VSA User’s Guide
Intel Server Board S5000VSA User’s Guide
Contents
Safety Information
Chapter 1 Server Board Features
Chapter 3 Hardware Installations and Upgrades
Appendix C Troubleshooting
Appendix A Getting Help
Appendix B Regulatory and Compliance Information
Appendix D Intel Server Issue Report Form
Bootable CD-ROM Disk Is Not Detected
BIOS POST Beep Codes
Hard Drives are not Recognized
Intel Server Board S5000VSA User’s Guide
List of Tables
Table 2. Server Board Features
Table 4. Setup Menu Key Use
Resetting the System
Intel Server Board S5000VSA User’s Guide
List of Figures
xviii
Intel Server Board S5000VSA User’s Guide
1 Server Board Features
Figure 1. Intel Server Board S5000VSA
Table 2. Server Board Features
Table 2 summarizes the features of the server board
External connections
Internal connections
RAID Support
SATA Server Board
SAS Server Board
Connector and Component Locations
Figure 2. Server Board Connector and Component Locations
Configuration Jumpers
Figure 3. Configuration Jumper Descriptions
Intel Server Board S5000VSA User’s Guide
Back Panel Connectors
Figure 4. Back Panel Connectors
ABC D
Table 3. NIC LED Descriptions
Hardware Requirements
Processor
Memory
Memory Sparing and Mirroring
Power Supply
Optional Hardware
Hard Disk Drives
Intel Local Control Panel
Using the BIOS Setup Utility
Starting Setup
If You Cannot Access Setup
Setup Menus
Table 4. Setup Menu Key Use
Setup Confirmation
Load default configuration now?
Yes No
Upgrading the BIOS
Preparing for the Upgrade
Recording the Current BIOS Settings
Table 4. Setup Menu Key Use
Upgrading the BIOS
Obtaining the Upgrade
Clearing the Password
Figure 5. Password Clear Jumper
Clearing the CMOS
Figure 6. CMOS Clear Jumper
3 Hardware Installations and Upgrades
Installing and Removing Memory
Installing DIMMs
Before You Begin
Figure 7. Installing Memory
Installing or Replacing the Processor
Removing DIMMs
“Intel Server Board S5000VSA User’s Guide”
Installing the Processor
Figure 8. Lifting the Socket Handle
Figure 9. Open the Load Plate
Figure 11. Installing the Processor
Figure 10. Removing the Shipping Cover
Figure 12. Removing the Protective Socket Cover
Installing the Heat Sinks
Figure 13. Installing the Heat Sink
Removing a Processor
Replacing the Backup Battery
Figure 14. Replacing the Backup Battery
AF000183
“Intel Server Board S5000VSA User’s Guide”
Appendix A Getting Help
World Wide Web
Telephone
U.S. and Canada
In Asia-Pacific Region
Japan
Latin America
Australia
Ecuador
Panama
Paraguay
Uruguay
Intel Server Board S5000VSA User’s Guide
Product Safety Compliance
Appendix B Regulatory and Compliance Information
Product Regulatory Compliance
Product EMC Compliance - Class A Compliance
Certifications / Registrations / Declarations
Product Regulatory Compliance Markings
Table 5. Product Certification Markings
Electromagnetic Compatibility Notices
FCC USA
Table 5. Product Certification Markings
Industry Canada ICES-003
Europe CE Declaration of Conformity
Taiwan Declaration of Conformity BSMI
Korean Compliance RRL
CNCA CCC-China
Restriction of Hazardous Substances RoHS Compliance
End-of-Life / Product Recycling
Appendix C Troubleshooting
Resetting the System
Problems following Initial System Installation
Table 6. Resetting the System
Hardware Diagnostic Testing
First Steps Checklist
Specific Problems and Corrective Actions
Verifying Proper Operation of Key System Lights
Confirming Loading of the Operating System
Power Light Does Not Light
No Characters Appear on Screen
Characters Are Distorted or Incorrect
System Cooling Fans Do Not Rotate Properly
Problems with Network
The server hangs when the drivers are loaded
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light
Cannot Connect to a Server
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
Diagnostics pass but the connection fails
The add-in adapter stopped working without apparent cause
Problems with Application Software that Ran Correctly Earlier
Hard Drives are not Recognized
Bootable CD-ROM Disk Is Not Detected
LED Information
Table 7. LED Information
BIOS POST Beep Codes
Table 8. POST Error Beep Codes
Appendix D Intel Server Issue Report Form
Board / Chassis Information
DIMM Configuration
Operating System Information
Add-in Card, Peripheral, Video, NIC
Hard Drive Information
Management Information
Control Panel Information
On-Board Platform Instrumentation only Intel System Management
Complete Problem Description
Intel Server Board S5000VSA User’s Guide
