Initialization of the ADSL connection failed.
STEPS | CORRECTIVE ACTION |
1 | Check the cable connections between the ADSL port and the |
| wall jack. The ADSL LED on the rear panel of the router should |
| be on. |
2 | Check that the VPI, VCI, Type of Encapsulation and Type of |
| Multiplexing settings are the same as what you collected from |
| your ISP. |
3 | Restart the router. If you still have problems, you may need to |
| verify your VPI, VCI, Type of Encapsulation and Type of |
| Multiplexing settings with the ISP. |
I cannot get a WAN IP address from the ISP.
STEPS | CORRECTIVE ACTION |
1 | The ISP provides the WAN IP address after authenticating you. |
| Authentication may be through the user name and password, the |
| MAC address or the host name. |
2 | The username and password apply to PPPoE and PPoA |
| encapsulation only. Make sure that you have entered the correct |
| Service Type, User Name and Password (be sure to use the |
| correct case). |
Internet connection disconnects.
STEPS | CORRECTIVE ACTION |
1 | Check the connection type. |
2 | If you use PPPoA or PPPoE encapsulation, check the idle time- |
| out setting. |
3 | Contact your ISP. |
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