PROBLEM

 

SOLUTION

Smoothtop surface

1. Tiny scratches or abrasions.

shows wear.

 

• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans

 

 

across top. Make sure pan bottom is not rough. Use the recommended cleaning

 

 

agents. See page 6.

 

2. Metal marks.

 

 

• Do not slide metal pans across top. When cool, clean with Cooktop Cleaning Creme.

 

 

See page 6.

 

3. Brown streaks and specks.

 

 

• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure cooktop

 

 

and pan bottom are clean.

 

4. Areas with a metallic sheen.

 

 

• Mineral deposits from water and food. Use recommended cleaning agents. See page 6.

 

5.

Pitting or flaking.

 

 

• Remove sugary boilovers promptly. See page 6.

 

 

 

Moisture collects on oven

This is normal when cooking foods high in moisture.

window or steam comes from

Excessive moisture was used when cleaning the window.

oven vent.

 

 

 

 

 

There is a strong odor or light

This is normal for a new range and will disappear after a few uses. Initiating a clean

smoke when oven is turned on.

 

cycle will “burn off” the odors more quickly.

 

Turning on a ventilation fan will help remove the smoke and/or odor.

 

Excessive food soils on the oven bottom. Use a self-clean cycle.

 

 

 

Cooktop does not get

Surface controls may not be set properly.

hot enough.

Voltage to house may be low.

 

 

 

Ventilation system is not

Check on cross ventilation in room or make up air.

capturing smoke efficiently.

Outside wall cap may be trapped shut.

 

Range may be improperly installed; check ducting information. See pg. 4.

 

Air filter may be improperly installed. See pg. 14.

 

 

 

Fault Codes

The oven may detect a fault during programming or during operation. If a fault is

 

 

detected, the message FAULT DETECTED - PRESS POWER TO CLEAR or FAULT

 

 

DETECTED - PRESS ENTER TO TRY AGAIN may appear. Follow directions in the display.

 

 

If the fault reappears or does not clear, call an authorized servicer or the toll-free number

 

 

in the display.

 

If the same operation is attempted before having the wall oven repaired, the message

 

 

FEATURE NOT AVAILABLE will appear. The feature will remain inoperable until service

 

 

is obtained.

 

If the oven is heavily soiled, excessive flareups may result in a fault code during cleaning.

 

 

Press the CANCEL pad and allow the oven to cool completely, wipe out excess soil, then

 

 

reset the clean cycle. If the fault code reappears, contact an authorized servicer.

 

 

 

Noises may be heard.

The oven makes several low-level noises. You may hear the oven relays as they go on

 

 

and off. This is normal.

 

As the oven heats and cools, you may hear sounds of metal parts expanding and

 

 

contracting. This is normal and will not damage your appliance.

 

 

 

SAb flashing and then

Oven is in Sabbath Mode. To cancel, press and hold the Setup pad for five

displayed continuously.

 

seconds.

 

 

 

10

Page 11
Image 11
Jenn-Air air filter See, Brown streaks and specks, Pan bottom are clean, Areas with a metallic sheen, Pitting or flaking

air filter specifications

Jenn-Air air filters are designed to provide superior air quality and enhance the performance of your kitchen ventilation system. These filters play a vital role in removing airborne particles, grease, and odors, ensuring that your cooking environment remains fresh and clean.

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