Repairs - after sales service
If your oven is not performing satisfactorily; consult the fault finding guides within this instruction book (Something not working). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on
0870 010 7887
They will give you details for your local Service Force Centre.
Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”. When you contact your local Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of fault
4.The purchase date as found on your receipt
5.The model and serial number of the appliance (found on the rating plate) So that you always have these numbers at hand, we recommend you to make a note of them here:
•Mod.......................................
•P.N.C.....................................
•S.N.........................................
Your oven is covered by a 3 year parts and labour guarantee (see separate details given at point of sale).
Please retain your purchase receipt safely for the service engineer to verify the purchase details.
Spare parts
This oven should be serviced by any authorised service engineer; and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the oven yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact our extended warranty administrators on 0870 010 7887 who will give you details for your Service Force repair agent.
Always insist on genuine spare parts.
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