Additional information
34
XV-NP10S/LET0246-001A/English
Additional information
Troubleshooting

Power

Power does not come on.
\Power plug is not inserted securely. Plug in securely.

Operation

“REGION CODE ERROR!” is shown on the TV screen.
\Region code of the inserted disc does not match the player.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect the
power cord again.
\Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[TRAY LOCK] is displayed on the display window and the
disc tray does not open.
\When you press 0 while pressing down 7 on the player in
standby mode, the tray lock function is activated. The disc tray
cannot be opened or closed in this status. To release this
status, press 0 while pressing down 7 on the player in standby
mode. ([LOCK OFF] is displayed on the display window.)

Picture

Picture is noisy.
\The player is connected to a VCR directly and the copyguard
function is activated. Connect the player so that the picture
signal flows directly to the TV.
\With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE SOURCE]
to [VIDEO(NORMAL)] or [VIDEO(ACTIVE )].
Picture is distorted when using COMPONENT VIDEO OUT or
S-VIDEO output jack(s).
\Both the component connection and S-video connection are
made. Disconnect the unused one.
No picture is displayed on the TV screen, or the picture is
devided in two parts.
\The Progressive scanning mode is activated. Change the
scanning mode to the Interlaced scanning mode by doing one
of the following:
- When the VIDEO SIGNAL SELECTOR is set to “480p,”
set the VIDEO SIGNAL SELECTOR to “480i.”
- When the VIDEO SIGNAL SELECTOR is set to “REMOTE,”
press and hold down VFP - PROGRESSIVE SCAN for a few
seconds.

Audio

DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 30).
Analog audio output is distorted.
\Set the [OUTPUT LEVEL] preference to [LOW] (see page 30).

MP3/WMA/JPEG/MPEG-4/DivX

No sound and/or no picture comes out.
\MP3/WMA/MPEG-4 disc is recorded with the “packet writing
(UDF format).” It cannot be played.
\Check the files you want to play back.
Files (tracks) are not played in the recorded order.
\This player plays the files in the alphabetic order. So, the
playback order can vary.
WMA files cannot be played back.
\The file is copy protected.
\The file is recorded with a bit rate under 48 kbps. The player
does not support such WMA files.
MPEG-4 files cannot be played back.
\The format of the file is not asf.
DivX files are played back without sound.
\This player can play back the MP3 sound for the audio part of
the DivX files. Select the proper audio CODEC when making
DivX files.
XV-NP10[J_UJ].book Page 34 Monday, April 19, 2004 9:57 PM