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Troubleshooting

Error Message

Cause

Solution

USB Device

The connected USB device is rated

Check the USB device. Some trouble may have

Error!!

a current capacity higher than the

occurred to the connected USB device.

 

allowable limit.

 

 

Change the source to any source other than

 

 

 

 

USB. Remove the USB device.

 

 

 

Authorization

Connection to the iPod has failed.

• Remove the iPod and then reconnect it.

Error

 

• The unit does not support the iPod.

 

 

 

 

See Connectable iPod/iPhone (P.100).

 

 

 

Update your

The iPod’s software is an older

The unit may not support the connected iPod

iPod

version which the unit can not

model.

 

support.

Confirm that the software for the iPod is the

 

 

latest version.

 

 

See Connectable iPod/iPhone (P.100).

Navigation

The communication error has

Turn on power again after warming your car

Error. Please

occurred due to severely cold

interior.

turn on power

temperature.

 

again later.

 

 

 

 

 

CHECK SIRIUS

The unit cannot recognize the

Check the connection of the SIRIUS Tuner Box.

 

connected SIRIUS Tuner Box.

 

 

 

 

ANTENNA

Something is wrong with the

Check the connection of the antenna.

ERROR

antenna.

 

 

 

 

ACQUIRING

The unit cannot receive any signal.

Move the vehicle to the area where the unit

SIGNAL

 

can receive signal.

 

 

 

FIRMWARE

Updating the firmware of SIRIUS

Operation is invalid until the update is

UPDATING

tuner.

completed.

CHANNELS

Updating the SIRIUS Channel Map.

 

UPDATING **%

 

 

COMPLETE

 

 

 

 

 

SUBSCRIPTION

Updating the subscription

 

UPDATED

information.

 

INVALID

The selected channel is invalid.

Select a different channel.

CHANNEL

 

 

 

 

 

CALL

The selected channel is not

Call the displayed number for subscription.

888-539-SIRIUS

subscribed.

 

TO SUBSCRIBE

 

 

 

 

 

Check XM

The unit cannot recognize the

Check the connection of the XM Tuner.

Tuner

connected XM Tuner.

 

 

 

 

No Signal

The unit cannot receive any signal.

Check the connection of the antenna.

 

 

 

Check Antenna

Something is wrong with the

Check the connection of the antenna.

 

antenna.

 

 

 

 

Ch Unavailable

The selected channel is invalid.

Select a different channel.

 

 

 

Ch

The selected channel is not

Call your nearest Kenwood dealer.

Unauthorized

subscribed.

 

 

 

 

Channel Off Air

The broadcast of the selected

Try another channel.

 

channel has finished.

 

 

 

 

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