ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-442-9991and follow the menu prompts. Or visit our website at www.kitchenaid.com and click on “Shopping Options.” Go to “Replacement Parts & Accessories” and click on “applianceaccessories.com.” Portable appliances, bakeware, cookware, gadgets and textiles are also available.

Accessories List

KitchenAid® Stainless Steel Cleaner and Polish

(stainless steel models)

Order Part Number 4396920

KitchenAid® Stainless Steel Wipes

(stainless steel models) Order Part Number 8212510

Cooktop Cleaner

(porcelain or glass cooktop surfaces) Order Part Number 31464

Cooktop Protectant

(porcelain or glass cooktop surfaces) Order Part Number 31463

Gas Grate/Drip Pan Cleaner

Order Part Number 31617

Brick Baking Stone

Order Part Number 4378577

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Centre

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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KitchenAid KDRP407 KDRP462 manual Assistance or Service, U.S.A, Accessories, Canada

KDRP407 KDRP462 specifications

The KitchenAid KDRP407 and KDRP462 are two exceptional ranges that embody the brand's commitment to quality, performance, and style. Perfectly designed for both the professional chef and home cook, these models combine innovative technology with timeless aesthetics to elevate any kitchen.

The KDRP407 features a 30-inch size, making it an ideal choice for smaller kitchens without compromising functionality. It boasts a powerful dual-fuel cooking system that combines a gas cooktop with an electric oven, ensuring optimal cooking performance. Its five-burner gas surface offers versatility, accommodating a range of pots and pans. The included simmer burner is perfect for delicate sauces, while the high-output burner quickly heats for searing meats and cooking meals in a flash.

In contrast, the KDRP462 model offers a 36-inch width, providing additional cooking space. This range includes a professional-grade gas cooktop featuring six burners, including two high-output burners perfect for intense heat when needed. Both models are equipped with KitchenAid’s Even-Heat technology in the ovens, ensuring an evenly baked product without hot spots. The convection fan allows for better heat distribution, making it easier to achieve baking perfection with cookies, pastries, and roasts.

Both ranges are designed with a sleek stainless-steel finish that adds a touch of elegance to any kitchen decor. They also offer easy-to-clean surfaces, with seamless designs that prevent food from becoming trapped in difficult corners. The intuitive control knobs and digital displays make adjusting settings a breeze, whether you're roasting a chicken or simmering a sauce.

Safety features are paramount in these models, with an automatic shut-off capability and a control lock to prevent accidental activation. The self-cleaning option in the ovens saves valuable time and effort, allowing cooks to enjoy their culinary creations without the hassle of scrubbing.

In conclusion, the KitchenAid KDRP407 and KDRP462 ranges present a perfect blend of high-end technology and user-friendly functionality. With their impressive features and sleek design, they are sure to enhance any kitchen, providing a robust platform for culinary creativity. Whether you are baking, broiling, or simmering, these ranges deliver on every level, making them standout choices for discerning cooks everywhere.