6 Troubleshooting

This chapter contains help for your printer dock.

For updates to Troubleshooting information, visit our Web site at www.kodak.com/go/printerdock.

Printing Problems

Printing

Problem

Cause

Action/Solution

 

 

 

 

Paper does not

More than 25 sheets of

Check the paper limit line inside

feed.

paper are in the paper

the paper tray.

 

tray.

Remove and re-install the paper

 

 

tray (page 8).

 

 

Fan the paper, re-install the paper

 

 

tray, then press Print.

 

 

 

Paper misfeeds

Too much paper is

Reload the paper (page 8), using

or pulls multiple

loaded in the paper

no more than 25 sheets.

sheets through

tray, or the paper is

 

 

the printer.

improperly loaded.

 

 

 

 

 

 

The paper tray is

Re-install the paper tray (page 9).

 

improperly installed.

 

 

 

 

 

Paper stops

The paper is jammed.

Clear the paper jam (page 33).

during mid-print,

 

 

The color cartridge is

Clear the cartridge jam (page 34).

Paper or

jammed.

 

 

Cartridge lights

 

 

 

 

 

flash.

 

 

 

 

 

 

 

37

Page 47
Image 47
Kodak 4000 manual Troubleshooting, Printing Problems, Printing Problem Cause Action/Solution