Troubleshooting

 

222

 

 

 

 

 

Action

Yes

No

 

Step 2

Go to step 3.

Change the paper size

 

Check if the paper size setting matches the size of the paper loaded in the

 

setting to match the

 

tray.

 

paper loaded in the

 

From the Paper menu on the printer control panel, check the Paper

 

tray, or load the tray

 

 

with paper that

 

Size setting.

 

 

 

matches the paper size

 

 

 

 

Does the paper size setting match the size of the paper loaded in the tray.

 

setting.

 

 

 

 

 

 

 

 

Step 3

The problem is solved.

Contact customer

 

a Specify the paper size. Depending on your operating system, specify

 

support.

 

the paper size in Printing Preferences or the Print dialog.

 

 

 

b Resend the print job.

 

 

 

Do copies print properly?

 

 

 

 

 

 

Solving fax problems

“Fax function is not set up” on page 222

“Caller ID is not shown” on page 223

“Cannot send or receive a fax” on page 224

“Can send but not receive faxes” on page 226

“Can receive but not send faxes” on page 227

“Received fax has poor print quality” on page 228

Fax function is not set up

Before completing these instructions for network printers, check if the fax cables are connected.

Note: The indicator light blinks red until you set up fax.

Page 222
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Lexmark 279 manual Solving fax problems, Fax function is not set up, Troubleshooting 222