Lexmark 279 manual Poor scanned image quality, Troubleshooting 231

Troubleshooting			231
	Action	Yes	No
	Step 2	Contact customer	The problem is solved.
	Select a lower scan resolution.	support.
	Does scanning still take too long or freeze the computer?
Poor scanned image quality
	Action	Yes	No
	Step 1	Clear the error	Go to step 2.
	Check if an error message appears on the display.	message.
	Is there an error message on the printer display?
	Step 2	Go to step 3.	Increase the scan
	Check the quality of the original document.		resolution settings for a
			higher‑quality output.
	Is the quality of the original document satisfactory?
	Step 3	Go to step 4.	See “Cleaning the
	Clean the scanner glass and the ADF glass using a clean, lint‑free cloth		scanner glass” on
	dampened with water.		page 152.
	Is the scanner glass clean?
	Step 4	Go to step 5.	Place the document or
	Check the placement of the document or photo.		photo facedown on the
			scanner glass in the
	Make sure the document or photo is loaded facedown on the scanner
			upper left corner.
	glass in the upper left corner.
	Is the document or photo loaded correctly?
	Step 5	Go to step 6.	See “Print quality
	Send a print job, and then check for print quality problems.		problems” on
	• From the General Settings menu, adjust the Eco‑Mode settings.		page 201.
	• From the Copy menu, adjust the Darkness setting.
	• When the print becomes faded, replace the toner cartridge.
	Is the print quality satisfactory?
	Step 6	Go to step 7.	Change the Content
	Check the scan settings.		Type and Content
	From the Scan screen, make sure the Content Type and Content Source		Source settings to
			match the document
	settings are correct for the document being scanned.
			being scanned.
	Are the Content Type and Content Source settings correct for the
	document being scanned?