Troubleshooting

 

232

 

 

 

Action

Yes

No

Step 7

Problem solved.

Contact customer

Increase the scan resolution settings for a higherquality output.

 

support.

Did the increased resolution produce a higherquality output?

 

 

 

 

 

Partial document or photo scans

 

 

 

 

 

Action

Yes

No

 

 

 

Check the placement of the document or photo.

Contact customer

Load the document or

Make sure the document or photo is loaded facedown on the scanner

support.

photo facedown on the

glass in the upper left corner.

 

scanner glass in the

 

 

upper left corner.

Is the document or photo loaded correctly?

 

 

 

 

 

Embedded Web Server does not open

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

Step 2

The problem is solved. Go to step 3.

Make sure the printer IP address is correct.

aView the printer IP address:

From the TCP/IP section in the Network/Ports menu

By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

bOpen a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to type

https://” instead of “http://” before the printer IP address to access the Embedded Web Server.

cPress Enter.

Does the Embedded Web Server open?

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Lexmark 279 manual Embedded Web Server does not open, Partial document or photo scans, Troubleshooting 232