Lexmark 279 manual Partial document or photo copies, Troubleshooting 221

Troubleshooting			221
	Action	Yes	No
	Step 6	Go to step 7.	Change the Content
	Check the copy settings.		Type and Content
	From the Copy screen, check if the Content Type and Content Source		Source settings to
			match the document
	settings are correct for the document being scanned.
			being scanned.
	Are the Content Type and Content Source settings correct for the
	document being scanned?
	Step 7	Go to step 8.	The problem is solved.
	Check for patterns on print.
	a From the printer control panel, navigate to:
	Copy > Sharpness > select a lower setting
	Note: Make sure no scaling is being selected.
	b Resend the copy job.
	Do patterns appear on prints?
	Step 8	Go to step 9.	The problem is solved.
	Check for missing or faded text on prints.
	a From the Copy screen, adjust the settings of the following:
	• Sharpness—Increase the sharpness setting.
	• Contrast—Increase the contrast setting.
	b Resend the copy job.
	Do prints have missing or faded text?
	Step 9	Contact customer	The problem is solved.
	Check for washed‑out or overexposed output.	support.
	a From the Copy screen, adjust the settings of the following:
	• Background Removal—Reduce the current setting.
	• Darkness—Increase the current setting.
	b Resend the copy job.
	Do pages show washed‑out or overexposed prints?
Partial document or photo copies
	Action	Yes	No
	Step 1	Go to step 2.	Place the document or
	Check the placement of the document or photo.		photo facedown on the
			scanner glass in the
	Make sure the document or photo is loaded facedown on the scanner
			upper left corner.
	glass in the upper left corner.
	Is the document or photo loaded correctly?