Lexmark 279 Toner rubs off, Toner specks appear on prints, Transparency print quality is poor

Troubleshooting 217

Toner rubs off

ABC DEF

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	Specify the paper type,
From the Paper menu on the printer control panel, check the paper type,		texture, and weight
texture, and weight.		from the tray settings
		to match the paper
Do the paper type, texture, and weight match the paper loaded in the		loaded in the tray.
tray?
Step 2	Contact customer	The problem is solved.
Resend the print job.	support.
Does the toner still rub off?

Toner specks appear on prints

Action	Yes	No
Replace the imaging unit, and then resend the print job.	Contact customer	The problem is solved.
	support.
Do toner specks appear on prints?

Transparency print quality is poor

Action	Yes	No
Step 1	Go to step 2.	Set the paper type to
From the printer control panel, set the paper type in the Paper menu to		Transparency.
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2	Contact customer	The problem is solved.
a Check if you are using a recommended type of transparency.	support.
b Resend the print job.
Is the print quality still poor?