Users Guide
March
Contents
Faxing
Copying
Mailing
Scanning
Maintaining the printer 151
Saving money and the environment 143
Securing the printer 149
Managing the printer 161
Troubleshooting 176
235
Index 253
Safety information
Safety information
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Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Understanding the basic functions of the scanner
Using the ADF
Using the ADF and scanner glass
Using the printer control panel
Using the scanner glass
Indicator light Printer status
Use
Sleep button light Printer status
Learning about the printer
Accessing the controller board
Additional printer setup
Installing internal options
Available internal options
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Installing an optional card
Access the controller board
Installing hardware options
Order of installation
Installing optional trays
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Attaching cables
Adding available options in the print driver
Setting up the printer software
Installing the printer
For Windows users
Preparing to set up the printer on an Ethernet network
Preparing to set up the printer on a wireless network
Networking
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
From the printer control panel, navigate to
Additional printer setup
Using the Push Button Configuration PBC method
Using the Personal Identification Number PIN method
Follow the instructions on the printer display
Click Settings Network/Ports Wireless
Settings Reports Menu Settings
Printing a network setup
Settings Reports Network Setup
Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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Loading the multipurpose feeder
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Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Assigning a custom paper type
Settings Paper Menu Custom Types
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting paper
Using recycled paper and other office papers
Fiber content
Selecting preprinted forms and letterhead
Unacceptable paper examples
Supported paper sizes, types, and weights
Supported paper sizes
182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11
Paper and specialty media guide
Supported paper types and weights
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Tips on using transparencies
Using specialty media
Tips on using letterhead
Tips on using envelopes
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Storing paper
Printing a document
Adjusting toner darkness
Printing
Printing a document
Settings Security
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Storing print jobs in the printer
Modifying confidential print settings
Printing confidential and other held jobs
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
For Macintosh users
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying photos
Copying using the scanner glass
Copy Content Type Photo
Copying on specialty media
Copying on letterhead
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Reducing or enlarging copies
Making a copy lighter or darker
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Collated Not collated
Placing an overlay message on each
Placing information on copies
Copying multiple pages onto a single sheet
Copying From the printer control panel, navigate to
Understanding the copy options
Canceling a copy job
Canceling a copy job from the printer control panel
Copies
Scale
Content Type
Copy to
Darkness
Overlay
Content Source
Advanced Duplex
Separator Sheets
Configuring e‑mail settings
Setting up the printer to e-mail
Setting up the e-mail function
Click Settings E-mail/FTP Settings E-mail Settings
Sending an e‑mail using a shortcut number
Canceling an e-mail
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut
Setting up the printer to fax
Faxing
Faxing
Using the Embedded Web Server for fax setup
Initial fax setup
Using the printer control panel for fax setup
Click Settings Fax Settings Analog Fax Setup
Choosing a fax connection
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
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Connecting the printer to a wall jack in Germany
Connecting to a distinctive ring service
Setting the outgoing fax or station name and number
Sending a fax using the printer control panel
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax at a scheduled time
Customizing fax settings
Changing the fax resolution
Click Settings Manage Shortcuts Fax Shortcut Setup
Viewing a fax log
Click Settings Reports Click Fax Job Log or Fax Call Log
Making a fax lighter or darker
Blocking junk faxes
Holding and forwarding faxes
Canceling an outgoing fax
Canceling a fax job after scanning the original documents
Holding faxes
Understanding the fax options
Resolution
Click Settings Fax Settings
Forwarding a fax
Orientation
Binding
Scanning to an FTP address
Creating an FTP shortcut using the Embedded Web Server
Scanning
Creating shortcuts
Scanning to an FTP address using a shortcut number
Scanning to a computer
Scanning to an FTP address
Scanning to a computer
Click Scan Profile Create Scan Profile
Menus list
Paper Menu Reports Network/Ports Security Settings
Understanding the printer m enus
Understanding the printer menus
Default Source menu
Paper menu
Paper Size/Type menu
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Manual Paper Size
Manual Paper Type
Manual Envelope Type
Configure MP menu
Substitute Size menu
Paper Texture menu
Envelope Texture
Labels Texture
Bond Texture
Rough Envelope Texture
Paper Weight menu
Paper Loading menu
Custom Types menu
Understanding the printer menus 100
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 101
Reports menu
Reports menu
Understanding the printer menus 102
Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Understanding the printer menus 103
Understanding the printer menus 104
To access the menu, navigate to either of the following
Network Card menu
UseTo
TCP/IP menu
Understanding the printer menus 105
IPv6 menu
Understanding the printer menus 106
Wireless menu
Understanding the printer menus 107
Smtp Setup menu
To access the menu, navigate to any of the following
AppleTalk menu
Security menu
Security Audit Log menu
Understanding the printer menus 109
Set Date and Time menu
Understanding the printer menus 110
Settings menu
General Settings menu
Understanding the printer menus 111
Understanding the printer menus 112
Alarms
Timeouts
Understanding the printer menus 113
Error Recovery
Print Recovery
Understanding the printer menus 114
Copy Settings menu
Understanding the printer menus 115
Understanding the printer menus 116
Understanding the printer menus 117
Understanding the printer menus 118
General Fax Settings
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 119
Fax Send Settings
Understanding the printer menus 120
Understanding the printer menus 121
Enable Color Fax Scans
Understanding the printer menus 122
Fax Receive Settings
Understanding the printer menus 123
Fax Log Settings
Understanding the printer menus 124
Speaker Settings
Answer On
Understanding the printer menus 125
Understanding the printer menus 126
‑mail Settings menu
‑mail Server Setup
Format
Understanding the printer menus 127
Text Default
Text/Photo Default
Orientation
‑mail images sent as
Photo Default
Understanding the printer menus 128
Use Multi ‑page Tiff
FTP Settings menu
Understanding the printer menus 129
Use cc/bcc
Understanding the printer menus 130
Understanding the printer menus 131
FTP Bit Depth
Understanding the printer menus 132
Finishing menu
Print Settings
Setup menu
Understanding the printer menus 133
Copies
Understanding the printer menus 134
Duplex Binding
Blank Pages
Quality menu
Understanding the printer menus 135
Utilities menu
Understanding the printer menus 136
XPS menu
PCL Emul menu
Understanding the printer menus 137
Understanding the printer menus 138
Understanding the printer menus 139
Tray Renumber
Font Size
Html menu
Understanding the printer menus 140
Scale
Understanding the printer menus 141
Help menu
Image menu
Menu item Description
Understanding the printer menus 142
Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
Reducing printer noise
Using Eco‑mode
Saving energy
Check your first draft for accuracy
Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Settings General Settings Timeouts
Saving money and the environment 145
Using Schedule Power Modes
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings
Recycling Lexmark packaging
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
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Statement of Volatility
Back Exit Config Menu
Securing the printer
Erasing volatile memory
Finding printer security information
Lexmark security Web
Maintaining the printer
Cleaning printer parts
Cleaning the printer
Maintaining the printer 151
Cleaning the scanner glass
Maintaining the printer 152
Close the scanner cover
Maintaining the printer 153
Checking the status of parts and supplies
Estimated number of remaining pages
Status/Supplies View Supplies
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering a maintenance kit
Ordering a toner cartridge
Ordering an ADF separator pad
Maintenance kit Part number
Storing supplies
Maintaining the printer 155
Replacing supplies
Replacing the toner cartridge
Maintaining the printer 156
Replacing the imaging unit
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Moving the printer to another location
Moving the printer
Before moving the printer
Shipping the printer
Setting up e‑mail alerts
Finding advanced networking and administrator information
Accessing the remote control panel
Managing the printer
Managing the printer 162
Click Settings Print Settings Supply Notifications
Viewing reports
Notification Description
Restoring factory default settings
Notification Description Non Continuable Stop1,2
Replaced to continue printing
Load paper properly
Clearing jams
Avoiding jams
Clearing jams 164
Understanding jam messages and locations
Use recommended paper
Jam access area Printer control panel message What to do
‑page jam, open front door y.xx
Clearing jams 166
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‑page jam, open rear door y.xx
Models, select Next Clear the jam, press OK
‑page jam, clear standard bin y.xx
‑page jam, remove tray 1 to clear duplex y.xx
Pull the tray completely out of the printer
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
Models, select Next Clear the jam, press OK
‑page jam, open automatic feeder top cover y.xx
Clearing jams 175
Troubleshooting
Understanding the printer messages
Close front door
Troubleshooting 177
Change paper source to paper size load orientation
Complex page, some data may not have printed
Fax partition inoperative. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax Station Name not set up. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Imaging unit very low, x estimated pages remain 84.xy
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory, some Held Jobs were deleted
Load manual feeder with paper size paper orientation
Troubleshooting 181
Load manual feeder with custom type name paper orientation
Load paper source with custom string paper orientation
Load paper source with custom type name paper orientation
Maintenance kit low 80.xy
Troubleshooting 182
Load paper source with paper size paper orientation
Network x software error
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot print faxes
Not enough free space in flash memory for resources
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Printer had to restart. Last job may be incomplete
Remove paper from standard output bin
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Replace all originals if restarting job
Replace defective imaging unit 31.xy
Troubleshooting 186
Replace cartridge, printer region mismatch 42.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Scanner disabled by admin
Troubleshooting 187
Replace unsupported imaging unit 32.xy
Standard network software error
Serial option x error
Smtp server not set up. Contact system administrator
Scanner jam, remove all originals from the scanner 2yy.xx
Supply needed to complete job
Standard USB port disabled
Too many flash options installed
Too many trays attached
Basic printer problems
Solving printer problems
Weblink server not set up. Contact system administrator
Troubleshooting 190
Troubleshooting 191
Printer display is blank
Hardware and internal option problems
Troubleshooting 192
Cannot detect internal option
Action Yes Step Problem is solved Go to step
Tray problems
Troubleshooting 193
Step Problem is solved. Go to step
Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 194
Jammed pages are not reprinted
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Incorrect characters print
Troubleshooting 196
Large jobs do not collate
Troubleshooting 197
Print jobs do not print
Click File Print Advanced Print As Image OK OK
Troubleshooting 198
Print job takes longer than expected
Settings General Settings Print Recovery Page Protect Off
Printing slows down
Tray linking does not work
Troubleshooting 200
Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
Characters have jagged or uneven edges
Print quality problems
Troubleshooting 201
Clipped pages or images
Troubleshooting 202
Compressed images appear on prints
Troubleshooting 203
Gray background on prints
Troubleshooting 204
Horizontal voids appear on prints
Troubleshooting 205
Incorrect margins on prints
Troubleshooting 206
Paper curl
Print irregularities
Troubleshooting 207
Troubleshooting 208
Print is too dark
Troubleshooting 209
Print is too light
Troubleshooting 210
Printer is printing blank pages
Troubleshooting 211
Printer is printing solid black pages
Troubleshooting 212
Repeating defects appear on prints
Troubleshooting 213
Shadow images appear on prints
Skewed print
Troubleshooting 214
Streaked horizontal lines appear on prints
Troubleshooting 215
Streaked vertical lines appear on prints
Troubleshooting 216
Toner fog or background shading appears on prints
Toner specks appear on prints
Troubleshooting 217
Toner rubs off
Transparency print quality is poor
Troubleshooting 218
Uneven print density
Vertical voids appear on prints
Solving copy problems
Copier does not respond
Troubleshooting 220
Scanner unit does not close
Poor copy quality
Troubleshooting 221
Partial document or photo copies
Solving fax problems
Fax function is not set up
Troubleshooting 222
Troubleshooting 223
Settings General Settings Run initial setup
Caller ID is not shown
Troubleshooting 224
Cannot send or receive a fax
Troubleshooting 225
Troubleshooting 226
Troubleshooting 227
Can receive but not send faxes
Click Settings Fax Settings Analog Fax Setup
Solving scanner problems
Troubleshooting 228
Received fax has poor print quality
Scanner does not respond
Scanning takes too long or freezes the computer
Troubleshooting 230
Scan job was not successful
Stamp or Overwrite
Troubleshooting 231
Poor scanned image quality
Troubleshooting 232
Embedded Web Server does not open
Partial document or photo scans
Contacting customer support
Tech Library
Mail
Troubleshooting 234
Live chat
Product information
Edition notice
Lexmark International, Inc All rights reserved
Licensing notices
Trademarks
236
Noise emission levels
237
Product disposal
Temperature information
India E-Waste notice
238
Laser advisory label
Static sensitivity notice
Laser notice
239
Mode Description Power consumption Watts
Power consumption
Product power consumption
240
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
242
243
Japanese telecom notice
244
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Modular component notice
Industry Canada Canada
Taiwan NCC RF notice statement
Industry Canada Canada
247
248
249
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
Patent acknowledgment
250
Limited warranty service
Extent of limited warranty
251
Limitation of liability
Additional rights
252
Index
Symbols
250‑sheet tray installing 19 550‑sheet tray installing
Numerics
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