‑page jam, open automatic feeder top cover y.xx | Lexmark 279

Clearing jams

175

[x]‑page jam, open automatic feeder top cover. [28y.xx]

1Remove all original documents from the ADF tray.

Note: The message is cleared when the pages are removed from the ADF tray.

2Open the ADF cover.

3Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

4Close the ADF cover.

5Straighten the edges of the original documents, then load the original documents into the ADF, and then adjust the paper guide.

6From the printer control panel, touchto clear the message and continue printing. For non‑touch‑screen printer

models, select Next > > Clear the jam, press OK > .

Image 175

Lexmark 279 manual ‑page jam, open automatic feeder top cover y.xx, Clearing jams 175

Contents

March Users Guide Contents Scanning CopyingMailing Faxing Managing the printer 161 Saving money and the environment 143Securing the printer 149 Maintaining the printer 151 235 Troubleshooting 176Index 253 Safety information Safety informationPage What are you looking for? Find it here Learning about the printerFinding information about the printer Learning about the printer Other countries and regions-See the printed Selecting a location for the printer Printer configurations Understanding the basic functions of the scanner Using the scanner glass Using the ADF and scanner glassUsing the printer control panel Using the ADF Use Indicator light Printer statusSleep button light Printer status Learning about the printer Available internal options Additional printer setupInstalling internal options Accessing the controller boardPage Access the controller board Installing an optional card Order of installation Installing hardware options Installing optional trays Page Page Attaching cables For Windows users Setting up the printer softwareInstalling the printer Adding available options in the print driver Preparing to set up the printer on a wireless network Preparing to set up the printer on an Ethernet networkNetworking From the printer control panel, navigate to Connecting the printer using the Wireless Setup WizardSettings Network/Ports Active NIC Auto Select a wireless connection setup Follow the instructions on the printer display Using the Push Button Configuration PBC methodUsing the Personal Identification Number PIN method Additional printer setup Settings Reports Menu Settings Click Settings Network/Ports Wireless Settings Reports Network Setup Printing a network setup Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/TypePage Page Page Page Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Assigning a custom paper type Using the Embedded Web ServerUsing the printer control panel Creating a custom name for a paper type Settings Paper Menu Custom Types Paper and specialty media guide Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Using recycled paper and other office papersFiber content Selecting paper Unacceptable paper examples Supported paper sizes Supported paper sizes, types, and weights182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11 Paper and specialty media guide Paper type 250 ‑ or Multipurpose feeder Duplex mode Supported paper types and weights Tips on using envelopes Using specialty mediaTips on using letterhead Tips on using transparenciesPage Storing paper Printing a document Adjusting toner darknessPrinting Printing a document Storing print jobs in the printer Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness, and then press Settings Security Printing confidential and other held jobs Modifying confidential print settings Printing information pages Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer For Macintosh users Making a quick copy Copying using the ADFCopying Making copies Copying on specialty media Copying using the scanner glassCopy Content Type Photo Copying photos Copying on letterhead Making copies using paper from a selected tray Customizing copy settingsCopying to a different size Making a copy lighter or darker Reducing or enlarging copies Adjusting copy quality Placing separator sheets between copies Collating copiesCollated Not collated Copying From the printer control panel, navigate to Placing information on copiesCopying multiple pages onto a single sheet Placing an overlay message on each Copies Canceling a copy jobCanceling a copy job from the printer control panel Understanding the copy options Darkness Content TypeCopy to Scale Separator Sheets Content SourceAdvanced Duplex Overlay Click Settings E-mail/FTP Settings E-mail Settings Setting up the printer to e-mailSetting up the e-mail function Configuring e‑mail settings Creating an e-mail shortcut Canceling an e-mailCreating an e-mail shortcut using the Embedded Web Server Sending an e‑mail using a shortcut number Faxing Setting up the printer to faxFaxing Click Settings Fax Settings Analog Fax Setup Initial fax setupUsing the printer control panel for fax setup Using the Embedded Web Server for fax setup Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax lineTips for this setup Choosing a fax connection Connected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Setup 1 Printer is connected directly to a cable modem Faxing Part name Part number Lexmark adapter plug 40X8519 Page Connecting the printer to a wall jack in Germany Setting the outgoing fax or station name and number Connecting to a distinctive ring service Sending a fax Setting the date and timeConfiguring the printer to observe daylight saving time Sending a fax using the printer control panel Sending a fax using a shortcut number Sending a fax using the computerSending a fax at a scheduled time Changing the fax resolution Customizing fax settingsClick Settings Manage Shortcuts Fax Shortcut Setup Blocking junk faxes Click Settings Reports Click Fax Job Log or Fax Call LogMaking a fax lighter or darker Viewing a fax log Holding faxes Canceling an outgoing faxCanceling a fax job after scanning the original documents Holding and forwarding faxes Forwarding a fax ResolutionClick Settings Fax Settings Understanding the fax options Binding Orientation Creating shortcuts Creating an FTP shortcut using the Embedded Web ServerScanning Scanning to an FTP address Scanning to a computer Scanning to an FTP address using a shortcut numberScanning to an FTP address Click Scan Profile Create Scan Profile Scanning to a computer Understanding the printer menus Paper Menu Reports Network/Ports Security SettingsUnderstanding the printer m enus Menus list Paper menu Default Source menuPaper Size/Type menu MP Feeder Type MP Feeder Size Manual Envelope Type Manual Paper SizeManual Paper Type Manual Envelope Size Substitute Size menu Configure MP menuPaper Texture menu Rough Envelope Texture Labels TextureBond Texture Envelope Texture Paper Weight menu Paper Loading menu Understanding the printer menus 100 Custom Types menu Custom Scan Sizes menu Universal Setup menuUnderstanding the printer menus 101 Reports menu Reports menuUnderstanding the printer menus 102 Understanding the printer menus 103 Network/Ports menuActive NIC menu Standard Network or Network x menu UseTo To access the menu, navigate to either of the followingNetwork Card menu Understanding the printer menus 104 Understanding the printer menus 105 TCP/IP menu Understanding the printer menus 106 IPv6 menu Understanding the printer menus 107 Wireless menu To access the menu, navigate to any of the following Smtp Setup menuAppleTalk menu Security Audit Log menu Security menuUnderstanding the printer menus 109 Understanding the printer menus 110 Set Date and Time menu General Settings menu Settings menuUnderstanding the printer menus 111 Understanding the printer menus 112 Timeouts AlarmsUnderstanding the printer menus 113 Print Recovery Error RecoveryUnderstanding the printer menus 114 Understanding the printer menus 115 Copy Settings menu Understanding the printer menus 116 Understanding the printer menus 117 Understanding the printer menus 118 Understanding the printer menus 119 Fax Settings menuFax Mode Analog Fax Setup menu General Fax Settings Understanding the printer menus 120 Fax Send Settings Understanding the printer menus 121 Understanding the printer menus 122 Enable Color Fax Scans Understanding the printer menus 123 Fax Receive Settings Understanding the printer menus 124 Fax Log Settings Answer On Speaker SettingsUnderstanding the printer menus 125 Format ‑mail Settings menu‑mail Server Setup Understanding the printer menus 126 Orientation Text DefaultText/Photo Default Understanding the printer menus 127 Use Multi ‑page Tiff Photo DefaultUnderstanding the printer menus 128 ‑mail images sent as Understanding the printer menus 129 FTP Settings menuUse cc/bcc Understanding the printer menus 130 FTP Bit Depth Understanding the printer menus 131 Understanding the printer menus 132 Understanding the printer menus 133 Print SettingsSetup menu Finishing menu Blank Pages Understanding the printer menus 134Duplex Binding Copies Understanding the printer menus 135 Quality menu Understanding the printer menus 136 Utilities menu PCL Emul menu XPS menuUnderstanding the printer menus 137 Understanding the printer menus 138 Tray Renumber Understanding the printer menus 139 Scale Html menuUnderstanding the printer menus 140 Font Size Menu item Description Help menuImage menu Understanding the printer menus 141 Understanding the printer menus 142 Conserving supplies Using recycled paperSaving money and the environment Saving paper and toner Check your first draft for accuracy Using Eco‑modeSaving energy Reducing printer noise Saving money and the environment 145 Adjusting Sleep modeSettings General Settings Timeouts Settings Settings General Settings Timeouts Sleep Mode Click Settings General Settings Using Hibernate modeAdjusting the brightness of the printer display Using Schedule Power Modes Returning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Erasing volatile memory Back Exit Config MenuSecuring the printer Statement of Volatility Lexmark security Web Finding printer security information Maintaining the printer 151 Cleaning printer partsCleaning the printer Maintaining the printer Maintaining the printer 152 Cleaning the scanner glassClose the scanner cover Status/Supplies View Supplies Checking the status of parts and suppliesEstimated number of remaining pages Maintaining the printer 153 Ordering a toner cartridge Using genuine Lexmark parts and suppliesOrdering a maintenance kit Ordering supplies Maintaining the printer 155 Maintenance kit Part numberStoring supplies Ordering an ADF separator pad Replacing the toner cartridge Replacing suppliesMaintaining the printer 156 Replacing the imaging unit Page Page Shipping the printer Moving the printerBefore moving the printer Moving the printer to another location Managing the printer Finding advanced networking and administrator informationAccessing the remote control panel Setting up e‑mail alerts Notification Description Click Settings Print Settings Supply NotificationsViewing reports Managing the printer 162 Notification Description Non Continuable Stop1,2 Restoring factory default settingsReplaced to continue printing Clearing jams 164 Clearing jamsAvoiding jams Load paper properly Use recommended paper Understanding jam messages and locations ‑page jam, open front door y.xx Jam access area Printer control panel message What to doClearing jams 166 Page Page Models, select Next Clear the jam, press OK ‑page jam, open rear door y.xx ‑page jam, clear standard bin y.xx Pull the tray completely out of the printer ‑page jam, remove tray 1 to clear duplex y.xx ‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx Models, select Next Clear the jam, press OK Clearing jams 175 ‑page jam, open automatic feeder top cover y.xx Understanding the printer messages Troubleshooting Complex page, some data may not have printed Troubleshooting 177Change paper source to paper size load orientation Close front door Fax Station Name not set up. Contact system administrator Error reading USB drive. Remove USBError reading USB hub. Remove hub Fax partition inoperative. Contact system administrator Imaging unit very low, x estimated pages remain 84.xy Fax Station Number not set up. Contact system administratorImaging unit low 84.xy Imaging unit nearly low 84.xy Insufficient memory, some Held Jobs were deleted Insufficient memory, some held jobs will not be restoredInsufficient memory to support Resource Save feature Insufficient memory for Flash Memory Defragment operation Load paper source with custom string paper orientation Troubleshooting 181Load manual feeder with custom type name paper orientation Load manual feeder with paper size paper orientation Load paper source with paper size paper orientation Maintenance kit low 80.xyTroubleshooting 182 Load paper source with custom type name paper orientation Memory full, cannot print faxes Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Network x software error Printer had to restart. Last job may be incomplete No analog phone line connected to modem, fax is disabledNon‑Lexmark supply type, see User’s Guide 33.xy Not enough free space in flash memory for resources Replace all originals if restarting job Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Remove paper from standard output bin Replace imaging unit, 0 estimated pages remain 84.xy Troubleshooting 186Replace cartridge, printer region mismatch 42.xy Replace defective imaging unit 31.xy Replace unsupported imaging unit 32.xy Scanner disabled by adminTroubleshooting 187 Replace jammed originals if restarting job Scanner jam, remove all originals from the scanner 2yy.xx Serial option x errorSmtp server not set up. Contact system administrator Standard network software error Too many trays attached Standard USB port disabledToo many flash options installed Supply needed to complete job Troubleshooting 190 Solving printer problemsWeblink server not set up. Contact system administrator Basic printer problems Troubleshooting 191 Cannot detect internal option Hardware and internal option problemsTroubleshooting 192 Printer display is blank Step Problem is solved. Go to step Tray problemsTroubleshooting 193 Action Yes Step Problem is solved Go to step Jammed pages are not reprinted Paper feed problemsTroubleshooting 194 Action Yes Step Go to step Problem is solved Incorrect characters print Solving print problemsPrinting problems Paper jam message remains after jam is cleared Large jobs do not collate Troubleshooting 196 Print jobs do not print Troubleshooting 197Click File Print Advanced Print As Image OK OK Print job takes longer than expected Troubleshooting 198 Printing slows down Settings General Settings Print Recovery Page Protect Off Unexpected page breaks occur Troubleshooting 200Settings General Settings Timeouts Print Timeout Tray linking does not work Clipped pages or images Print quality problemsTroubleshooting 201 Characters have jagged or uneven edges Compressed images appear on prints Troubleshooting 202 Gray background on prints Troubleshooting 203 Horizontal voids appear on prints Troubleshooting 204 Incorrect margins on prints Troubleshooting 205 Paper curl Troubleshooting 206Print irregularities Troubleshooting 207 Print is too dark Troubleshooting 208 Print is too light Troubleshooting 209 Printer is printing blank pages Troubleshooting 210 Printer is printing solid black pages Troubleshooting 211 Repeating defects appear on prints Troubleshooting 212 Shadow images appear on prints Troubleshooting 213Skewed print Streaked horizontal lines appear on prints Troubleshooting 214 Streaked vertical lines appear on prints Troubleshooting 215 Toner fog or background shading appears on prints Troubleshooting 216 Transparency print quality is poor Troubleshooting 217Toner rubs off Toner specks appear on prints Uneven print density Troubleshooting 218Vertical voids appear on prints Copier does not respond Solving copy problems Scanner unit does not close Troubleshooting 220Poor copy quality Partial document or photo copies Troubleshooting 221 Fax function is not set up Solving fax problemsTroubleshooting 222 Settings General Settings Run initial setup Troubleshooting 223Caller ID is not shown Cannot send or receive a fax Troubleshooting 224 Troubleshooting 225 Troubleshooting 226 Can receive but not send faxes Troubleshooting 227 Received fax has poor print quality Solving scanner problemsTroubleshooting 228 Click Settings Fax Settings Analog Fax Setup Scanner does not respond Stamp or Overwrite Troubleshooting 230Scan job was not successful Scanning takes too long or freezes the computer Poor scanned image quality Troubleshooting 231 Embedded Web Server does not open Troubleshooting 232Partial document or photo scans Tech Library Contacting customer supportMail Live chat Troubleshooting 234 Edition notice Product informationLexmark International, Inc All rights reserved Trademarks Licensing notices236 237 Noise emission levels 238 Temperature informationIndia E-Waste notice Product disposal 239 Static sensitivity noticeLaser notice Laser advisory label 240 Power consumptionProduct power consumption Mode Description Power consumption Watts Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statement Regulatory notices for telecommunication terminal equipment European Community EC directives conformity242 243 244 Japanese telecom notice Uso del prodotto in Svizzera Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Industry Canada Canada Regulatory notices for wireless productsModular component notice Exposure to radio frequency radiation Industry Canada Canada Taiwan NCC RF notice statement247 248 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 249 250 Limited warrantyPatent acknowledgment Lexmark International, Inc., Lexington, KY Extent of limited warranty Limited warranty service251 Additional rights Limitation of liability252 Numerics Symbols250‑sheet tray installing 19 550‑sheet tray installing IndexPage Page Page Page Page Page