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Kodak 4000 manual Telephone Customer Support, Before You Call, Chapter

Models: 4000

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Chapter 7

Telephone Customer Support

If you have questions concerning the operation of the software or printer dock, you may speak directly to a customer support representative.

Customer support hours vary by location.

Before You Call

If the printer dock is connected to a computer, please be at the computer, and have the following information available:

Operating system__________________________________________

Processor speed (MHz)_____________________________________

Computer model __________________________________________

Amount of memory (MB)____________________________________

Exact error message you received_______________________________

Version of installation CD____________________________________

Printer dock serial number___________________________________

Camera model____________________________________________

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Kodak 4000 manual Telephone Customer Support, Before You Call, Chapter

Contents

User’s Guide Kodak EasyShare printer dockEastman Kodak Company P/N 6B8576Front View Product Overview3 Color cartridge door 4 USB connector Back View1 DC power connector 2 Color cartridge slot Product Overview2 1 Paper tray 2 Paper path Side ViewsProduct Overview Page Table of Contents Getting Started with Your Printer DockUsing the Printer Dock with a Computer 8 Appendix Printer Dock SpecificationsAccessories and Supplies Telephone Customer SupportPage What Can I Do With My Printer Dock? 1 Getting Started with Your Printer DockNeed This Guide in Larger Print? Printer Dock Package Contents ChapterAllow 5 inches 12.7 cm clearance on all Finding a Location for the Printer DockChapter sides of the printer dockInstalling the Camera Insert ChapterConnecting the Power ChapterChapter Loading the Color CartridgeHandling and Storing the Color Cartridge Do not force the cartridge into the slotChapter Handling and Storing the PaperWhen not in use, place the protective cap on Do not touch the glossy side of the paperLoading the Paper Chapter1Open the paper tray door Inserting the Paper TrayChapter 3Slide the paper tray in until the tray locksLights/Buttons Indicator Lights and ButtonsChapter FunctionInstalling the Rechargeable Battery 2 Getting Started with Your CameraChapter Setting Picture QualitySelecting Pictures for Automatic Printing The Print icon appears with the pictureFor camera models DX3500, DX3600, DX3900, DX4900 ChapterFor camera models DX3215, DX3700 1 2 Docking and Charging the CameraChapter Charging begins immediately3 Printing Without a Computer Printing from Your CameraRemoving Perforated Tabs from Prints Chaptercancel a print during the fourth pass Canceling PrintingThe print job is immediately canceled ChapterPage Windows OS-basedComputer 4 Using the Printer Dock with a ComputerSystem Requirements Chapter Internet access for downloading softwareMac OS Mac OS 10.1.5* minimum 128 MB of available RAMInstalling the Software ChapterChapter Mac OS X-followthe on-screeninstructionsOn a Windows OS-basedcomputer UninstallingChapter On Mac OS Upgrading Your Software and FirmwareChapter 2Plug the labeled end of a USB cable into Connecting to a ComputerChapter printer dockTransferring Pictures ChapterTurn on One-Touchto Better Pictures feature-No Printing from a ComputerPrinting with Kodak EasyShare software ChapterChapter Printing Using Other ApplicationsKodak Color Mode On Windows 2000/XP operating systemOn Windows 98/ME operating system Removing Perforated Tabs from PrintsChapter On Mac OSChapter Status Monitor-Windows system onlyCanceling Printing On a Windows OS-basedcomputerGeneral Care 5 Care and MaintenanceCleaning the Printer Dock Cleaning the Print Head ChapterClearing a Paper Jam Chapter1Open the color cartridge door Clearing a Color Cartridge JamChapter arrowTraveling with your Printer Dock ChapterPage Problem 6 TroubleshootingPrinting Problems Action/SolutionChapter ProblemAction/Solution PrintingChapter ProblemAction/Solution PrintingChapter ProblemAction/Solution PrintingChapter ProblemAction/Solution PrintingThere are too many Chapter ProblemAction/Solution PrintingAction/Solution Problems Transferring PicturesProblem ChapterChapter Printer Dock Status LightsAction/Solution Cartridge LightPaper Light Action/SolutionChapter Light StatusChapter Battery Charging LightsAction/Solution CauseChapter Action/SolutionAction/Solution Print Mode LightsTransfer Light Action/SolutionChapter Light StatusPage Software Help Getting HelpHelp in this User’s Guide Helpful Web LinksChapter Telephone Customer SupportBefore You Call Telephone Numbers ChapterChapter Spain/EspañaSpecifications-PrinterDock Printer Dock Specifications8 Appendix Color cartridge Specifications-PrinterDockChapter WidthChapter Accessories and SuppliesAccessories and Supplies Catalog NumberFCC Compliance and Advisory Safety LabelsRegulatory Information RISK OF ELECTRIC SHOCKChapter Disposal InformationCanadian DOC Statement Page Index NumericsIndex Page Page