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Kodak 5500 manual Troubleshooting, Customer Support Phone Numbers, AiO Fails to Power On

Models: 5500

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Chapter 9

Customer Support Phone Numbers

Australia	1800 147 701

Austria	0179 567 357

Belgium	02 713 14 45

Canada	1 800 465 6325

Denmark	3 848 71 30

Finland	0800 1 17056

France	01 55 1740 77

Germany	069 5007 0035

International Toll Fax	+44 131 458 6962

International Toll Line	+44 131 458 6714

Ireland	01 407 3054

Italy	02 696 33452

Japan	03 5540 9002

Netherlands	020 346 9372

New Zealand	0800 440 786

Norway	23 16 21 33

Portugal	021 415 4125

Spain	91 749 76 53

Sweden	08 587 704 21

Switzerland	01 838 53 51

UK	0870 243 0270

US (toll-free) / (toll)	1 800 235 6325 / 1 800 23 KODAK

Visit www.kodak.com/go/dfiswwcontacts.

Troubleshooting

AiO Fails to Power On

The power supply is not properly connected.

1Make sure the power cord is connected to the power supply and plugged into a grounded power outlet or power strip.

2If you are using a power strip, make sure it is turned on.

3If you are using a switched power outlet, make sure the switch is on.

4Make sure the power outlet is supplying power.

5If none of the above corrects the problem, contact Kodak support.

94	Kodak EasyShare 5500 AiO

Image 98

Kodak 5500 manual Troubleshooting, Customer Support Phone Numbers, AiO Fails to Power On

Contents

All-in-OnePrinter EasyShareUser’s Guide P/N 1K2107 Eastman Kodak Company Rochester, New YorkEastman Kodak Company Table of Contents User’s GuideScan Table of ContentsMaintenance Support1 Product Overview Main ComponentsControl Panel Layout Status Lights Light Status Power Light on Power CordAction/Solution CauseLight Status Action/SolutionOn/Off Light CauseLight Status Action/SolutionPhoto Tray Status Light CauseLight Status Action/SolutionAttention Light CauseCard Slot Light LCD Display ScreenAction/Solution Light StatusPhotos Default Display SettingsMemory Card Slots and USB Port Supported Memory CardsAutomatic Document Feeder 2 Getting Started Connect PowerInstall the Printhead 5Place the printhead into the carriage 7Install the ink cartridges3Remove the printhead from its bag Chapter3 Black ink cartridge Install Ink Cartridges1 Printhead 2 Color ink cartridge Two-sidedPrinting Accessory Startup To install the Two-sidedPrinting Accessoryor ` MenusMenu Button or `or ` or `or ` or `Photo Button Copy Button Scan ButtonFax Button Demo SheetTransfer Photos Configuring Settings Use Print Order if FoundButton Sounds Scene BalanceAdd Date to Prints Minutes to StandbySet Language Reset All SettingsDate and Time PBX or ISDN Line Fax ConnectionsDSL Line Separate Fax Line no voice Shared Voice/Fax LineFax Line with Modem ChapterUser’s Guide Shared Voice/Fax with ModemGetting Started Chapter Shared with Answering MachineVoice/Fax with Modem and Answering Machine Getting Started User’s GuideChapter Kodak EasyShare 5500 AiO3 Handling and Loading Paper The Scanner GlassLoad Main Tray Load Photo Tray Load Envelopes Load Labels Chapter Kodak EasyShare 5500 AiO4 Print See Set Print Layout See Set Number of Prints Print Photos from a CameraPrint Photos from the Control Panel See Set Color See Set Print QualityIndex Print Print Photos from a Proofsheet Tagged Photos DPOFUser-friendlyName Bluetooth PrintingRange PrintingPanoramic photos LayoutsPrint User’s GuideSet Print Layout 1 per page bordered 3.5x5 Inch Paper1 per page borderless 3 per page2 per page 4x6 Inch PaperChapter 9 per page2 per page 5x7 Inch PaperPrint 9 per page2 per page 8x10 Inch PaperChapter 9 per page2 per page US LetterPrint 9 per pagePanoramic Chapter2 per page A4 PaperPrint 9 per page2 per page A5 PaperChapter 9 per page2 per page A6 PaperPrint 9 per pageB5 Paper Index SheetUser’s Guide US Letter/A4 Index SheetPrint 4x6 Index Sheet Setting Print OptionsSet Number of Prints Set Color Save SettingsPreviewing Photos Set Print QualityChapter Preview ModeZoom Photos User’s Guide MultiviewPrint 4Press OK to preview the selected photo 5 Copy Copy with Control PanelFit to Page Copy Scale Percent Copy Photo Layout Copy See Set QualitySet Color Setting Copy OptionsSet Number of Copies Set QualityChange Brightness Save Copy SettingsPreviewing Copies Set PreviewZoom and Crop Chapter Kodak EasyShare 5500 AiOScan with Control Panel Save Scan Settings6 Scan Scanning PhotosScan to Memory Card Scanning DocumentsScan to Application 2Press Scan to display the Scan menu Scan to FileScan to Application Scan to Memory Card 3Press Scan to display the Scan menuFax Functionality Setting Fax Options7 Fax Print Fax Cover PageSetting with Control Panel Fax Send OptionsSet Brightness Fax Setup OptionsSave Settings Answering Machine Mode1Press Menu to display the main menu To enable or disable Answering Machine mode2Press b until Fax Settings is displayed 4Press and ` to select Yes or NoRedial if No Answer Rings to AnswerBusy Redial Attempts Fax SpeakerCall-Waiting Print Fax Confirmation PageDialing Mode Error Correction Fax SpeedSend a Fax with Speed Dial Sending a FaxSend a Basic Fax Receive Faxes Automatically Receiving a FaxSend a Fax with Phonebook Receive Faxes Manually 8 Maintenance General CareFormat Memory Card Clean the Scanner GlassClean the Scanner Lid Check Ink Levels Print Diagnostic SheetInk Cartridges 3 Black ink cartridge Replace Ink Cartridges1 Print head 2Color ink cartridge 6Slide the ink cartridge into the printhead Calibration Clean PrintheadPrinthead Replace Printhead5Remove the old printhead Chapter 10Reinstall the ink cartridges8Place the printhead into the carriage 9 Support Limited WarrantyLimited Warranty Coverage Contact KodakOutside the United States and Canada LimitationsYour Rights ChapterTelephone Customer Support Customer Support Phone Numbers TroubleshootingAiO Fails to Power On Ink Cartridge Bluetooth Device not RecognizedDevice not Recognized Probable CauseNo Paper Feed Multiple Paper FeedNo Communication with Computer Check the paper Paper JamPrinter not Responding If you receive a Printer not Responding messageWrong Paper Size Print TroubleshootingTransfer Pictures Failure Envelope Printing IncorrectPicture Will Not Print Photo Print SmudgedPictBridge Camera not Detected Pictures CroppedPrint Too Dark Print Skewed or SlantedPrint Spotted Print Too LightPrinting Stops Copy TroubleshootingSee Set Copy Quality or Copy Settings Slow PrintingCopies too Light or Dark Scan TroubleshootingSee Change Brightness or Copy Settings Copy Cut OffProofsheet Scan Unsuccessful Fax TroubleshootingScanned Image Blank Incoming Calls not Answered Fax Tones on Answering MachineAll-in-OneSpecifications 10AppendixRequirement Computer RequirementsPaper Types MinimumSize Supported Paper SizesUsage TrayParts SafetyPower TelecommunicationsEnvironment Regulatory ComplianceLocation FCC Compliance and AdvisoryChapter FCC and Industry CanadaCanadian DOC statement Fax Compliance Notice to Users in the European Economic AreaNotice to Users of the German Telephone Network Industry Canada Documentation Requirements Equipment Attachments LimitationsGlossary WLAN: Wi-FiLocal Area Network WEP Wired Equivalent PrivacyWi-Fi Wireless Fidelity WPA Wi-FiProtected AccessIndex 1K2107 1K2107 1K2107