|
|
| Correcting Problems |
|
|
|
|
| Symptom |
| Possible solution(s) |
|
|
|
|
| Printer does not print when job is | Wait to see if the job is still | |
| sent from the host. |
| processing. |
|
| Try printing a file that has | |
|
|
| printed previously. |
|
| Verify all export module or | |
|
|
| printer driver settings. |
|
| Check communications settings | |
|
|
| for compatibility between printer |
|
|
| and host. |
|
| Follow instructions for ªPrinter | |
|
|
| does not initialize.º |
|
| Disconnect the communications | |
|
|
| cable from the back of the |
|
|
| printer and try a test print. |
|
|
| If this does not work, service |
|
|
| is required. |
|
|
|
|
| Streaks, lines, or spots appear | Check to see that the paper in | |
| on prints. |
| the tray is clean and free of |
|
|
| streaks. |
|
| Check to see if the ribbon | |
|
|
| is clean. |
|
| Clean the thermal head per the | |
|
|
| instructions in Getting Started. |
|
|
| If streaks persist, use the |
|
|
| alternate procedure described |
|
|
| in this chapter. |
|
|
|
|
January 1998 | 4±5 |
