Manuals / Kodak / Computer Equipment / All in One Printer

Kodak 8657 manual Getting Help

Models: 8657

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Getting Help

Correcting Problems

Getting Help

If you have questions about the 8657 Printer, the retailer from whom you purchased the printer may be able to answer them. Eastman Kodak Company provides retailers with additional technical information.

You can also call for technical support at 1±800±23KODAK (1±800-235±6325) between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days if you:

have questions about your warranty

want to know where to get supplies

want to know where to get service

want information about other Kodak products

have questions about software/printer interaction

have trouble setting up or operating the printer

January 1998

4±17

Image 69

Kodak 8657 manual Getting Help

Contents

KODAK PROFESSIONAL 8657 Printer User’s GuidePart No. 3H0594 Safety Regulations ContentsChecking Contents IntroductionPage Index About Your Printer IntroductionIntroduction Host InterfacesRadio Frequency Interference Regulatory Information Safety Regulations 1 Getting Started Checking ContentsHead cleaning pads JanuaryCAUTION Do not use the printer until you remove the shipping pins Removing the Shipping Pinsto allow room for Finding a LocationReviewing the Components Components of the PrinterPrinter Front View paper tray display panelJanuary Getting StartedPrinter Back View power switch K number label Printer Side ViewThe side of the printer is shown below JanuaryPrinter Inside View Attaching the Power Cord Power cord inletJanuary Centronics Cable Parallel Connection Attaching the Interface CableSCSI ports SCSI Cable An ADAPTEC SCSI host adapter board A SCSI terminator Cleaning the Thermal Head 5. Open the cleaning pad The cleaning pad may become discolored Printer Ribbon and Paper About RibbonHandling Loading 8. Make sure that the spool notches are on the right 12. Remove the tape from the adhesive strip Getting Started13. Fold any excess ribbon behind the adhesive strip 1±19NOTE Keep the ribbon as straight as possible Getting Started15. Smooth the ribbon over the adhesive strip with your fingers 16. Close the printer coverAbout Paper HandlingLoading 1. Remove the paper tray from the printer 6. Press the latches on the front sides of the paper tray into place Getting Started7. Insert the paper tray in the printer until it locks into position 8. Verify that the correct paper size is listed on the display panelTurning on the Power Familiarize yourself with the display panel shown below Understanding the Display PanelA description of each item is on the following pages 1±25Indicator Lights PowerError Messages LCD PanelSetup/Select CancelButtons PrintUsing Setup Menus Configuring the PrinterEntering Setup Mode Exiting Setup ModeSelecting Defaults Restoring Factory SettingsSelecting a Language for the Display Panel Specifying Port Information Setting up a Parallel ConnectionSetting up an IPX Novell NetWare Connection Setting up an EtherTalk ConnectionSetting up a TCP/IP Connection The new option will be in place once you exit Setup mode Setting up a SCSI ConnectionSelect SCSIEXIT when you are done Use the PORTSSCSI menu to change the SCSI port addressMaking a Test Print Printing Job Scheduling Storing Prints 2 Maintaining the Printer Ordering Supplies and Accessories 3 Supplies and AccessoriesProduct Part NumberPaper Type PaperCatalog NumberRibbon Storing SuppliesFor highest image quality, follow these paper storage instructions PaperUnderstanding Error Messages 4 Correcting ProblemsCorrecting Problems Paper SizeRibbon Type Ribbon Type Mismatch Troubleshooting SymptomPossible solutions Possible solutions SymptomSymptom Possible solutionsMulticolored spots appear Possible solutions SymptomHandling for Humidity-related Paper Problems Alternate Head Cleaning Instructions 4±10 8. Repeat steps 6 and 7 if you have a cleaning pad Clearing the Paper Path 2. Gently pull paper up if it is caught inside the printer Correcting Problems4±13 JanuaryPower Error NOTE If you cannot remove the paper, service is required4. Look in the tray area through the tray insertion slot 4±14Repacking the Printer CAUTION The pins must be inserted exactly as described6. Close the printer cover Correcting Problems7. Put appliance filament tape over the cover of the printer 9. Pack the printer in its original boxGetting Help European Helpline Numbers Asia/Pacific Helpline NumbersCountry Country codeWeight Appendix A Printer SpecificationsSize Operating EnvironmentPower Requirements Power ConsumptionVoltage/Frequency Appendix B Adding More Memory Setting up for the Installation2. Attach the wrist portion of a grounding strap to your wrist Customizing Your PrinterOpening the Printer 2. Hold on to the two black handles on the metal plate and slowly pull the drawer out about three inches Customizing Your Printer 4. Gently pull the ribbon cable out of the socketJanuary card clip Installing the CardClosing the Printer Customizing Your Printer 7. Verify that the Power light is lit on the printers display panel4. Close the drawer the rest of the way 5. Replace the five screws that you removedAppendix C nneed nn Windows Systemsa. Press Setup/Select when READY-RASTER appears in the dis- play panel Computer Type Macintosh SystemsCable Terminator2. Attach the SCSI cable and SCSI terminator Index Page Page Page Page Parallel cable, attaching, 1±10 Parallel connection printer modes for Page Page Page Unpacking the printer, 1±1 Weight of the printer, A±1Voltage, A±2 Index±10