Kodak ESP 5200 Getting help on the Web

www.kodak.com/go/aiosupport 51

KODAK ESP 5200 Series All-in-One Printer

Getting help on the Web

For more troubleshooting information:

Print quality • For best results, use KODAK Paper or a paper with the COLORLOK Technology logo

on the package.

• Make sure the paper is loaded correctly. See Loading paper, page 14.

For mor e help, go to www.kodak.com/go/stepbystep, select All-in-one printer, then

Print Quality (missing colors, blank prints, etc).

Ink cartridge • Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or

refilled ink cartridges.

• Remove, then install the cartridges again. Make sure the cartridges click into place.

Paper jam • Check for paper in the rear-access cleanout area.

• Open the printer access door and gently remove any paper from inside the printer.

• Make sure the paper in the tray is free of tears or creases.

• Make sure you do not overload the paper tray.

For more information, see www.kodak.com/go/stepbystep. Select All-in-one printer,

then Paper jam.

Error

codes/message

sGo to www.kodak.com/go/esp5250support or www.kodak.com/go/esp5210support,

then type your error code or message.

Problem Possible Solutions

Get help with wireless networking. www.kodak.com/go/inkjetnetworking

Use our Step-by-Step Solutions and Repair tool to

troubleshoot common problems.

www.kodak.com/go/stepbystep

Search our knowledge base of FAQs (Frequently

Asked Questions).

www.kodak.com/go/esp5250support or

www.kodak.com/go/esp5210support

Download the latest firmware and software for

optimal printer performance.

www.kodak.com/go/esp5250downloads or

www.kodak.com/go/esp5210downloads

Check the Extended User Guide for detailed

instructions and the recommended system

requirements.

www.kodak.com/go/manuals

Get help with problems you cannot resolve. Contact Kodak at www.kodak.com/go/contact and have the

following information available:

– Kodak Service Number (located inside the printer when

you open the printer access door)

– Printer model number (located on the control panel)

– Computer model, operating system, and version of

Home Center Software

Contents

Main Page Table of contents Page Page Printer Overview Components Control panel Home Center Software Configuring printer settings Setting your printer as the default printer Networking Your Printer Connecting to a wireless network Before you connect Connecting to a wireless network using the WiFi Setup Wizard Connecting to a non-WPS wireless router Page Connecting to a WPS wireless router Using the LCD keyboard Setting up an IP address Viewing the network configuration Printing the network configuration Installing your printer on additional computers on the network Connecting to another KODAK All-in-One Printer Adding a wireless network connection to a USB-connected computer Changing from USB to a wireless connection Page Handling Paper Paper types Paper sizes Envelope sizes Loading paper Loading plain paper Loading photo paper Loading envelopes Printing Printing documents Printing two-sided documents Printing pictures Printing from a memory card Using default settings to print a picture Changing the settings and printing pictures Page Printing tagged pictures Zooming and cropping pictures Printing pictures or documents from a wireless device Transferring pictures to a computer Transferring pictures to a computer with WINDOWS OS Transferring pictures to a computer with MAC OS Copying Copying a document Using the default settings to copy a document Adjusting the settings and copying a document 6. Press Start to begin copying. Changing the number of copies of a document 2. Close the lid. Enlarging or reducing a document Darkening or lightening a copy Copying a photograph Using the default settings to copy a photograph Adjusting the settings and copying a photograph 6. Press Start to begin copying. Changing the number of copies of a photograph 2. Close the lid. Enlarging or reducing a photograph Darkening or lightening a copy of a photograph Scanning Before you begin scanning Changing the scan settings for scanning from the control panel Page Scanning from the computer Scanning multiple pictures simultaneously Scanning multiple pictures when connected to a computer with WINDOWS OS Scanning multiple pictures when connected to a computer with MAC OS Scanning from the control panel 4. Press to select an option, then press or to change the setting. 5. Press Start to make a scan. The scanned file appears at the destination you specified. Scan Option Settings Description Maintaining Your Printer General care and cleaning Cleaning the scanner glass and document backing Replacing ink cartridges Page Page Replacing the printhead Page Page Updating the software and printer firmware Updating if your printer is connected to a computer with WINDOWS OS Updating if your printer is connected to a computer with MAC OS Monitoring and adjusting printer performance Checking ink levels Resetting factory defaults Troubleshooting Basic troubleshooting Problem Possible Solutions you Getting help on the Web For more troubleshooting information: Problem Possible Solutions Status lights Wi-Fi status light Power status light Product and Safety Specifications The following specifications are subject to change without notice. Copy document features Specifications and features Print performance Copy photo features Scanning features Paper tray features Ink cartridges Connectivity Software support Warranty Physical specifications System requirements Computer with WINDOWS OS Paper types supported Computer with MAC OS Paper sizes supported Plain paper Labels Index card stock Transparencies and iron-on transfers Safety information LCD screen safety Ink cartridge safety Regulatory compliance FCC statement Canadian statements European compliance statement German compliance statement REACH Article 33 declarations Waste electrical and electronic equipment labeling ENERGY STAR Qualified All-in-One Printer Product and Safety Specifications 62 www.kodak.com/go/aiosupport Warranty Information Limited Warranty Limited Warranty Coverage Limitations You r Ri gh ts Page Index