Kodak ESP 5200 manual Getting help on the Web, Print Quality missing colors, blank prints, etc

	KODAK ESP 5200 Series All-in-One Printer
Problem	Possible Solutions
Print quality	• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo
	on the package.
	• Make sure the paper is loaded correctly. See Loading paper, page 14.
	For more help, go to www.kodak.com/go/stepbystep, select All-in-one printer, then
	Print Quality (missing colors, blank prints, etc).
Ink cartridge	• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or
	refilled ink cartridges.
	• Remove, then install the cartridges again. Make sure the cartridges click into place.
Paper jam	• Check for paper in the rear-access cleanout area.
	• Open the printer access door and gently remove any paper from inside the printer.
	• Make sure the paper in the tray is free of tears or creases.
	• Make sure you do not overload the paper tray.
	For more information, see www.kodak.com/go/stepbystep. Select All-in-one printer,
	then Paper jam.
Error codes/messages	Go to www.kodak.com/go/esp5250support or www.kodak.com/go/esp5210support,
	then type your error code or message.

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.	www.kodak.com/go/inkjetnetworking
Use our Step-by-Step Solutions and Repair tool to	www.kodak.com/go/stepbystep
troubleshoot common problems.
Search our knowledge base of FAQs (Frequently	www.kodak.com/go/esp5250support or
Asked Questions).	www.kodak.com/go/esp5210support
Download the latest firmware and software for	www.kodak.com/go/esp5250downloads or
optimal printer performance.	www.kodak.com/go/esp5210downloads
Check the Extended User Guide for detailed	www.kodak.com/go/manuals
instructions and the recommended system
requirements.
Get help with problems you cannot resolve.	Contact Kodak at www.kodak.com/go/contact and have the
	following information available:
	– Kodak Service Number (located inside the printer when
	you open the printer access door)
	– Printer model number (located on the control panel)
	– Computer model, operating system, and version of
	Home Center Software
www.kodak.com/go/aiosupport		51