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Konica Minolta C10 manual Troubleshooting

Models: C10

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Troubleshooting 10

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Konica Minolta C10 manual Troubleshooting

Contents

4556-9607-00A Bizhub C10 Printer / Copier / Scanner User’s GuideThank You TrademarksCopyright Notice Software License Agreement Page General Legal Restrictions on CopyingFinancial Instruments Legal DocumentsFor EU member states only Contents Loading Media Checking the Machine Status and SettingsAbout the Control Panel Print MediaOutput Bin Media Storage Original Media Displaying Printer Driver SettingsPrinter Driver Settings About Duplex PrintingMaking Basic Scans 100 Camera Direct Photo PrintingMaking Basic Copies Making Advanced CopiesReplacing the drum cartridge Basic Scan to E- mail Operation 105Specifying a Recipient 110 Basic Scan to PC Operation 122199 Introduction 202 Duplex Option Installing the Duplex OptionTray 2 Installing Tray 157Vii Viii Contents Introduction Getting Acquainted with Your Machine Installation PrecautionsGetting Acquainted with Your Machine Space RequirementsFront View Part NamesInside Rear ViewRear View with Options Front View with OptionsDrivers Use/Benefit Drivers and Documentation CD-ROMPrinter Drivers Scanner DriversApplications CD-ROM ApplicationsApplications Use/Benefit Utility System RequirementsUtility Use/Benefit Getting Acquainted with Your Machine Getting Acquainted with Your Machine Control Panel Configuration Menu Name Function Control Panel Indicators and KeysAbout the Control Panel About the Control PanelScan key Name Function Display keyQuality key Fax keyName Function Reduce TC Change keyStart-Color key About the Control Panel Display Indications Main ScreenIndication Description Displays messages such as when media is empty Print Screen Checking the Machine Status and Settings Checking the Machine Status and SettingsRX Result Report FAX PrintTotal Scan TX Result ReportDemo ConfigurationDuplex Functions Available with the Function KeyFunctions Available with the Function Key Tray SelectConfiguration Menu Overview Configuration MenuConfiguration Menu Overview Reduction RX RX Print RX Mode Footer Select Tray Configuration Menu Overview Configuration Menu Overview Machine Setting Menu On / Onfax / OFF Buzzer VolumeInitial Mode High / LOW / OFFPaper Source Setup Menu Copy Setting Menu FAX Registration Menu TX Setting MenuRX Setting Menu COMM. Setting MenuReporting Menu User Setting Menu Direct Print Menu Network Setting Menu Mail Setting Menu Coding Scanner Setting MenuImage for MATConfiguration Menu Overview Media Handling Print Media SpecificationsTypes Print MediaPlain Paper Recycled Paper Thick Stock Do not use envelopes that have EnvelopeDo not use thick stock that is Use envelopes that areLabels Use label sheets that areDo not use label sheets that Thickness LetterheadPostcard Capacity TrayTransparency Use postcards that areDo not use postcards that are Glossy Media Use transparencies that areDo not use transparencies that Guaranteed Imageable Printable Area Imageable Area-EnvelopesMargins Loading Plain Paper Loading MediaTray 1 Multipurpose Tray Loading MediaLoading Media Reattach the lid Loading Envelopes Other MediaBe loaded into the tray at One time Reattach the lid Pull the scanner unit release lever Do not touch the transfer belt Raise the fuser separator levers on the fuser unit Carefully close the engine cover Carefully close the scanner unit Loading Media Up to 50 sheets can be loaded into the tray at one time Tray Load the paper face up in the tyay Reattach the lid to Tray Reinsert Tray 2 into the machine Double-Sided About Duplex PrintingAbout Duplex Printing BookletOutput Bin Output BinOutput Bin Media Storage Documents that can be loaded into the ADF Original MediaOriginal Media Documents that can be placed on the original glassOriginal Media Loading a Document to be Copied Placing a document on the original glassLoading a Document to be Copied Loading a document into the ADF Using the Printer Driver Selecting Printer Driver Options/Defaults for Windows Selecting Printer Driver Options/Defaults for WindowsSelect the Device Options Setting tab Click OK to exit from the Printing Preferences dialog box Uninstalling the Printer Driver for Windows Displaying Printer Driver SettingsUninstalling the Printer Driver for Windows Displaying Printer Driver Settings Printer Driver Settings Printer Driver SettingsCommon Buttons Watermark View DefaultBasic Tab Printer ViewQuality Tab Layout TabOverlay Tab Watermark TabVersion Tab Device Options Setting TabPrinter Driver Settings Using Direct Print Printing Directly from a Digital Camera Camera Direct Photo PrintingCamera Direct Photo Printing Camera Direct Photo Printing Using the Copier Basic Copy Operation Making Basic CopiesSpecifying the Copy Quality Specifying the Zoom RatioMaking Basic Copies Specifying a Custom Zoom Ratio Selecting a Preset Zoom RatioSelecting the Media Tray Selecting the Copy DensityMaking Advanced Copies Setting 2in1 CopyingMaking Advanced Copies ID Card CopyingScanning of the document begins Duplex Double-Sided Copying From the ADF Setting Duplex Double-Sided CopyingDuplex Double-Sided Copying From the Original Glass Setting Collated Copying Making Advanced Copies Using the Scanner Making Basic Scans Scanning via USB100 Making Basic Scans 101 Windows Twain Driver Settings102 Windows WIA Driver SettingsMacintosh Twain Driver Settings Making Basic Scans 103Preview 104 Scan to E-mail using the ADF Basic Scan to E-mail OperationBasic Scan to E-mail Operation 105 106 Basic Scan to E-mail Operation Basic Scan to E-mail Operation 107 Scan to E-mail using the Original GlassPress the Menu Select key. Scanning starts 108 Basic Scan to E-mail OperationBasic Scan to E-mail Operation 109 110 Using a One-Touch Dial KeySpecifying a Recipient Directly Entering an E-mail AddressUsing the Speed Dial Function Using the List Function of the Phone BookSpecifying a Recipient 111 112 Using the Search Function of the Phone BookChanging the Scan Mode Settings 113 Changing the Scan Mode Settings114 Changing the Scanned Image SizeRegistering Recipients 115 Registering RecipientsAbout the E-mail registration Function One-Touch DialingChanging/Deleting One-Touch Dial Information 116Speed Dialing Registering Recipients 117Programming a Speed Dial Number Changing/Deleting Speed Dial Information 118Group Dialing Registering Recipients 119Programming Group Dialing 120 Changing/Deleting Group Dialing Information Registering Recipients 121Scan to PC using the ADF Basic Scan to PC Operation122 Basic Scan to PC Operation Basic Scan to PC Operation 123 Scan to PC using the Original Glass124 Basic Scan to PC Operation Replacing Consumables 126 Replacing the Toner Cartridge Replacing the Toner CartridgeMachine Toner Cartridge Type Part Number Replacing the Toner Cartridge 127128 Replacing the Toner Cartridge Replacing the Toner Cartridge 129 To Replace a Toner Cartridge130 Replacing the Toner Cartridge Replacing the Toner Cartridge 131 132 Replacing the Toner Cartridge Shake the cartridge a few times to distribute the toner Replacing the Toner Cartridge 133134 Replacing the Toner Cartridge Replacing the Toner Cartridge 135 136 Replacing the drum cartridge Replacing the drum cartridgeReplacing the drum cartridge 137 138 Replacing the drum cartridge Replacing the drum cartridge 139 140 Replacing the drum cartridge Maintenance 142 Maintaining the MachineMaintaining the Machine 143 Cleaning the machine Exterior144 Cleaning the machine 145 Cleaning the Media Feed Roller and Laser LensInterior 146 Cleaning the machine 147 148 Cleaning the machine 149 150 Cleaning the Duplex Option Feed Rollers Cleaning the machine 151152 Cleaning the Media Feed Rollers for TrayCleaning the machine 153 154 Cleaning the Media Feed Rollers for the ADFStoring the machine 155 Storing the machine156 Storing the machine Troubleshooting 158 Introduction IntroductionAvoid Preventing Media MisfeedsPreventing Media Misfeeds 159 Make sure that160 Understanding the Media PathClearing Media Misfeeds 161 Media Misfeed Messages and Clearing ProceduresClearing a Media Misfeed in the Machine 162Clearing Media Misfeeds 163 164 Clearing Media Misfeeds 165 Remove any misfed media 166Clearing Media Misfeeds 167 168 Clearing Media Misfeeds 169 170 Clearing Media Misfeeds 171 Clearing a Media Misfeed from the Duplex Option 172Clearing a Media Misfeed from the ADF Clearing Media Misfeeds 173174 Solving Problems with Media Misfeeds Solving Problems with Media Misfeeds 175Symptom Cause Solution ADF 176Solving Problems with Media Misfeeds 177 Solving Other Problems 178Toner Camera Solving Other Problems 179Toner Incor 180Solving Other Problems 181 182 Solving Other Problems 183 184 Solving Problems with Printing QualitySolving Problems with Printing Quality 185 186 Solving Problems with Printing Quality Solving Problems with Printing Quality 187 188 Solving Problems with Printing Quality Toner LOW or X Toner Empty Solving Problems with Printing Quality 189190 Solving Problems with Printing Quality Status, Error, and Service Messages Status, Error, and Service Messages 191Status Messages 192 Status, Error, and Service Messages Error MessagesStatus, Error, and Service Messages 193 194 Status, Error, and Service Messages Open DOC.FEED Cover Output BIN Full Status, Error, and Service Messages 195No Duplex Paper Not Registerd Original DOC. JAM196 Status, Error, and Service Messages Status, Error, and Service Messages 197 198 Status, Error, and Service Messages Change X TonerToner Life END This service message Means Do this Service MessagesStatus, Error, and Service Messages 199 Service Callxx200 Status, Error, and Service Messages Installing 11 Accessories 202 Introduction Installing the Duplex Option Duplex OptionDuplex Option 203 Duplex Option 204Duplex Option 205 206 Installing Tray TrayTray 207 208 Tray Appendix 210 Technical SpecificationsTechnical Specifications 211 212 User-Replaceable Consumable Life Expectancy ChartTechnical Specifications 213 Service-ReplaceableEntering Fax Numbers Entering TextKey Operation 214 Entering TextKeypad Available characters Entering Text 215Entering Names Entering E-mail AddressesChanging Input Mode Inputting Example216 Entering Text Entering Text 217 Correcting Text and Input PrecautionsWhat is an Energy Star product? Our Concern for Environmental Protection218 Our Concern for Environmental Protection Index 219 2in1 AccessoriesBasic tab Collate 97 Configuration menu Consumables Numerics220 Index Index 221 222 Index