Konica Minolta C10 manual Solving Other Problems 183

Symptom	Cause	Solution
The	The PageScope Web	The PageScope Web Connection
web-based	Connection Adminis-	Administrator password has a 6-char-
utility cannot	trator's password is	acter minimum and a 16-character
be accessed.	incorrect.	maximum. For details of the Page-
		Scope Web Connection administrator
		password, refer to the bizhub C10 Ref-
		erence Guide.
Media is	The media is moist	Remove the moist media and replace it
wrinkled.	from humidity or hav-	with new, dry media.
	ing water spilled on it.
	The media feed roller	Check them for damage. If necessary,
	or fuser unit is defec-	contact Technical Support with the
	tive.	error information.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Specifications” on page
	ness, type, etc.) is	40.
	being used.	Also, refer to http:// konicaminolta.com
		for a complete list of currently
		approved media.
	Envelopes are being	Before printing envelopes, place the
	printed with the fuser	fuser separator levers in the envelope
	separator levers in	position.
	the plain paper posi-
	tion.
When a mail	Changed the time	Change the time period of POP Before
server that	period of POP Before	SMTP Time to default (1 second) set-
requires user	SMTP Time in Page-	ting.
authentica-	Scope Web Connec-	For details, refer to the bizhub C10
tion is used,	tion.	Reference Guide.
Scan to
E-mail oper-
ation is not
available.

Solving Other Problems 183