Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media or original media.

Symptom

Cause

Solution

 

 

 

Several

The front edges of

Remove the media and even up the

sheets go

the media are not

front edges, then reload it.

through the

even.

 

machine

 

 

The media is moist

Remove the moist media and replace it

together.

from humidity.

with new, dry media.

 

 

 

 

 

Too much static elec-

Do not fan transparencies.

 

tricity is present.

 

 

 

 

Media mis-

Engine cover needs

Open and close the engine cover

feed mes-

to be opened and

again.

sage stays

closed again to reset

 

on.

the machine.

 

 

 

 

 

Some media remains

Check the media path again to make

 

misfed in the

sure that you have removed all of the

 

machine.

misfed media.

 

 

 

Duplex

Unsupported media

Use KONICA MINOLTA-approved

option mis-

(wrong size, thick-

media. See “Specifications” on page

feeds.

ness, type, etc.) is

40.

 

being used.

Also, refer to http:// konicaminolta.com

 

 

 

 

for a complete list of currently

 

 

approved media.

 

 

 

 

 

Plain paper, recycled paper can be

 

 

autoduplexed if the duplex option is

 

 

installed and the media type is set

 

 

properly in the driver. See “Specifica-

 

 

tions” on page 40.

 

 

 

 

 

Make sure that you have not mixed

 

 

media types in Tray 1.

 

 

 

 

 

Do not duplex, envelopes, labels, letter

 

 

head, postcards, thick stock, glossy

 

 

media, or transparencies.

 

 

 

 

Media is still being

Check the media path inside the

 

misfed.

duplex option again to make sure that

 

 

you have removed all of the misfed

 

 

media.

 

 

 

Solving Problems with Media Misfeeds

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Image 189
Konica Minolta C10 manual Solving Problems with Media Misfeeds 175, Symptom Cause Solution