Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoThinkVantageToolbox
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
ToruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionson
thescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo
ThinkVantageToolboxhelpsystem.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticpr ogramfromadiagnostic
discthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreat eadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:
http://www.lenovo.com/support
2.Useanydiscburningsoftwar etocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromthediagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfr omthediagnosticdiscthat
youcreated.
Torunthediagnosticprogr amfromthediagnosticdiscthatyoucreated,dothefollowing:
1.Makesureyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.
3.Insertthediagnosticdiscintotheopticaldrive.
4.SelecttheopticaldrivewiththediagnosticdiscasthestartupdeviceandpressEnter .Thediagnostic
programopens.
5.Followtheinstructionsonthescreentorunthedesireddiagnostictest.Foradditionalhelp,press
theF1key.
6.Removethediagnosticdiscfromtheopticaldriveaftercompletingthediagnostictest.
Chapter6.Troubleshootinganddiagnosticprograms71