7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).

When a 5, 6 or 7 type of warranty service is listed, your Service Provider will

determine which type of warranty service is appropriate for the repair.

* This type of service is called ThinkPad® EasyServ or EasyServ in some

countries.

To obtain warranty service contact a Service Provider. In Canada or the United

States, call 1-800-426-7378. In other countries, see the telephone numbers below.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current
phone numbers, go to http://www.lenovo.com/support/phone.
Country or
Region Telephone Number
Africa Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the nearest Lenovo
Business Partner
Argentina 0800-666-0011 (Spanish)
Australia 131-426 (English)
Austria Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)
Belgium Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)
Bolivia 0800-10-0189 (Spanish)
Brazil Sao Paulo region: (11) 3889-8986
Outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Canada Toronto: 416-383-3344
Outside Toronto: 1-800-565-3344
(English, French)
Chile 800-361-213 or
188-800-442-488
Toll Free (Spanish)
China 86-10-58851110
800-990-8888
(Mandarin)
64 Safety and Warranty Guide