Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 45. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 90.

Notes:

vIf you have both an error message and an incorrect audio response, diagnose the error message first.

vIf you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

vIf you did not receive any error message, look for a description of your error symptoms in the first part of this index.

vCheck the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

 

 

The start-up drive is not in the boot

Check the configuration and ensure the

sequence in configuration.

start-up drive is in the boot sequence.

 

 

No operating system installed on the boot

Install an operating system on the boot

drive.

drive.

 

 

The boot sector on the start-up drive is

The drive must be formatted, do the

corrupted.

following:

 

1. Attempt to back-up the data on the

 

failing hard disk drive.

 

2. Using the operating systems programs,

 

format the hard disk drive.

 

 

The drive is defective.

Replace the hard disk drive.

 

 

Power Supply Errors

If you suspect a power problem, use the following procedures.

Check/Verify

FRU/Action

 

 

Check the following for proper installation.

Reseat connectors

v

Power Cord

 

v

On/Off Switch connector

 

v

On/Off Switch Power Supply connector

 

v

System Board Power Supply connectors

 

v

Microprocessor(s) connection

 

Check the power cord for continuity.

Power Cord

 

 

Check the power-on switch for continuity.

Power-on Switch

 

 

 

© Lenovo 2005. Portions © IBM Corp. 2005.

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Lenovo 8085, 8177, 8175, 8084 Hard disk drive boot error, Power Supply Errors, Error FRU/Action, Check/Verify FRU/Action