Lexmark 230, 232, E332n General problems, Troubleshooting, Problem / Question, Solution / Answer

General problems

Problem / Question	Solution / Answer
What do the blinking	See “Understanding the operator panel lights” on page 52 for information about
lights mean?	what each light pattern means.
Why am I missing	If you see voids (missing characters) when printing envelopes, check your printer
characters when I print	driver settings to make sure you selected Envelope from the Paper Type menu.
on envelopes?	If Envelope is already selected, try changing the texture setting to a rougher setting.
	Sometimes toner does not adhere well to smooth-textured envelopes. From your
	printer driver, select Custom 6-Rough Env from the Paper Type menu.
	To change Custom 6 back to its default settings for Paper Type, Paper Texture, and
	Paper Weight, use the Local Printer Setup Utility on the drivers CD that shipped with
	your printer. If you already installed the printer drivers and utilities, skip to step 7.
	1	Insert the drivers CD into your computer.
	2	Click Printer Software.
	3	Click Agree.
	4	Select Local Printer Install, and then click Next.
	5	Select your printer and port, and make sure Local Printer Setup Utility is
		checked.
	6	Click Finish.
		The Utility will be installed on your computer under Program Files (unless you
		chose a different directory).
	7	Open the Local Printer Setup Utility.
	8	From the Paper Menu, scroll through the menu items until you see the Custom
		menu setting.
	9	Click Custom.
	10	Scroll down to Custom 6 Paper Type.
	11	Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper
		weight, and rough for the Custom 6 paper texture.
	12	From the toolbar, click Actions.
	13	Click Apply to save the changes you made.
	14	Click File Æ Exit to close the Local Printer Setup Utility.
How do I clear a paper	See “How to clear paper jams” on page 26 for information about clearing jams.
jam?
The toner low light	Yes, you can still print. To extend the life of you toner cartridge somewhat, remove
sequence is on, but I	the cartridge, rotate it in all directions to distribute the toner, then insert it back into
don’t have another	the printer.
cartridge to put in yet.	When the toner low light sequence is first displayed, you should still be able to print
Can I still print with the
	approximately 1200 pages, based on approximately 5% coverage of pages.
low cartridge?
The printer seems to	This is normal. The printer sometimes prints at a slightly slower speed when feeding
print slower when using	print media from the manual feeder.
the manual feeder.

Troubleshooting

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