Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 230, 232, E332n manual Troubleshooting, Index, Contents

Models: 232 230 E332n

1 127

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Chapter 9: Troubleshooting	115
General problems	116
Print quality problems	118
How to clean the printhead lens	122
Index	125

Contents

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Image 5

Contents

November E230, E232, E330, E332nUser’s Reference Chapter 1 Printer overview ContentsChapter 2 Print media tasks and tips ContentsChapter 5 Using the operator panel Chapter 4 How to install optionsChapter 6 Understanding the printer configuration menus Chapter 3 Printing tasksContents Chapter 7 Software and network tasksChapter 8 Supplies information Index Chapter 9 TroubleshootingContents Edition notice NoticesTrademarks NoticesLicensing notice Safety informationLaser notice The United Kingdom Telecommunications ActIndustry Canada compliance statement NoticesAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformityPrinter energy consumption Statement of Limited WarrantyPower Saver WarrantyNotices Extent of warrantyLimitation of liability Additional rightsRear paper exit Power button Dust cover some models Printer overviewPrinter overview 150-sheet output bin Paper support Front cover Operator panelThe operator panel has 5 lights and 2 buttons Printer overviewWhere can print media be loaded in the printer? Print media tasks and tipsHow to load the 250-sheet and 550-sheet trays How to load the manual feederWeight What types of print media can be loaded?Print media tasks and tips SourcePrint media tasks and tips Where can print media be loaded in the printer?Paper Tips on choosing the right print mediaPreprinted forms and letterhead TransparenciesPrint media tasks and tips EnvelopesLabels Card stock Tips on storing print media and suppliesStoring paper Storing suppliesPrint media tasks and tips Tips on preventing jamsPrint media tasks and tips How to load the 250-sheet and 550-sheet trays3 Load the paper in the tray with the print side facing down Print media tasks and tips5 Insert the tray 6 Extend the paper support on the output bin Print media tasks and tipsPrint media tasks and tips Extending the tray for legal or folio size paperAttaching the dust cover Print media tasks and tips How to load the manual feederPrint media tasks and tips How to use the rear exitPrint media tasks and tips How to clear paper jamsPrint media tasks and tips 2 Open the front cover and remove the print cartridge assembly3 Remove any jams in the area behind the print cartridge assembly 5 Open the rear exit and remove any jams Print media tasks and tipsHow to manually feed a print job Printing tasksHow to print on both sides of the paper manual duplex How to print multiple page images on one page N-up printingPrinting tasks How to manually feed a print jobPrinting tasks next sheet How to print on both sides of the paper manual duplexPrinting tasks 5 Select Manual 2-sided printing Printing tasks4 Select either Long Edge or Short Edge AcrossDown How to print multiple page images on one page N-up printingPrinting tasks Printing tasks How to print a bookletPrinting tasks How to print a posterPrinting tasks How to print on letterheadHow to print using an overlay or a watermark Using a watermark Using an overlayPrinting tasks 4 Click OverlaysFrom the printer operator panel How to cancel a print jobFrom a Windows computer From a Macintosh computerHow to install options How to install optionsHow to access the system board How to add a memory cardHow to install options How to access the system board2 Open the rear exit How to install options4 Remove the two screws at the top and side of the metal plate covering the system board How to install optionsHow to install options How to reattach the system board cover8 See How to get the printer driver to recognize installed options How to add a memory cardHow to install options Metal pins How to add a flash cardHow to install options Be careful not to damage the connectors How to install options6 See How to get the printer driver to recognize installed options 4 Push the flash card firmly into place4 See How to get the printer driver to recognize installed options How to install a 550-sheet drawerHow to install options How to install options How to get the printer driver to recognize installed options1 Click Start Æ Settings Æ Printers 3 Click File Æ Properties 4 Click the Install Options tabUsing the operator panel Using the operator panelSection Overview of the operator panelUsing the operator panel Overview of the operator panelCommon light sequences Understanding the operator panel lightsUsing the operator panel Error Using the operator panelCommon light sequences continued Printer conditionUsing the operator panel Secondary errorsWhen the Paper Jam lights are both on, a paper jam secondary errorSecondary Error codes Using the operator panelError Printer conditionSecondary Error codes continued Using the operator panelError Printer conditionPrimary codes Operator panel codesUsing the operator panel Light sequenceBusy Using the operator panelLight sequence What this light sequence meansLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doUsing the operator panel Secondary error codeslights are both on, a paper jam secondary error has occurredLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doInsufficient collation area Using the operator panelLight sequence What this light sequence meansLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doLight sequence Using the operator panelWhat this light sequence means What you can doMemory full Using the operator panelLight sequence What this light sequence meansShort paper Using the operator panelLight sequence What this light sequence meansFlash full Using the operator panelLight sequence What this light sequence meansLight sequence Using the operator panelWhat this light sequence means What you can doInvalid network code Using the operator panelLight sequence What this light sequence meansUnderstanding the printer configuration menus Understanding the printer configuration 6 menusPrinting the Printer Settings Configuration sheet Understanding the printer configuration menus Configuration menus overviewUnderstanding the printer configuration menus Network menuSetting Use this setting toUnderstanding the printer configuration menus Setup menuParallel menu Utilities menu USB menuUnderstanding the printer configuration menus SettingHow to install drivers for local printing Software and network tasksHow to print the menu settings and network setup pages How to print a test pageWindows How to install drivers for local printing2 Click Install Software Software and network tasksSoftware and network tasks Using Windows 95, Windows NT2 Click Install Software 3 Click Printer and Software Creating a desktop printer icon Macintosh MacintoshSoftware and network tasks Macintosh 8.6-9.0 Open Apple LaserWriterSoftware and network tasks Creating a queue in Print Center Macintosh OSSoftware and network tasks UNIX/LinuxHow to print a test page How to print the menu settings and network setup pages1 Click Start Æ Settings Æ Printers WindowsVerifying the IP settings How to configure for TCP/IPAssigning a printer IP address 2 Go to “Verifying the IP settings” on page 95 and begin with stepWindows How to set up the printer for network printingSoftware and network tasks Supported printer driverssetup pages” on page 2 Click Install Printer and Software6 Click Create new port 7 Click Add Port 8 Select Lexmark TCP/IP Network Port, and then click Add2 Click Install Software 3 Click Printer and Software Step 1 Install a custom printer driver1 Click Start Æ Settings Æ Printers Step 3 Install the printer driver or subset on network clients1 Click Start Æ Settings Æ Printers Using the peer-to-peer method3 Click Network Print Server \\server host name\shared printer nameMacintosh Step 1 Install a custom PPD fileMac OS 8.6 to Software and network tasksSoftware and network tasks Step 1 Install a custom PPD fileStep 2 Create a print queue in Print Center 1 Click Applications Æ Utilities Æ Print Center 2 Click Add PrinterNetWare Using the printer resident Web pageUNIX/Linux Software and network tasksFinishing Settings Using the Local Printer Setup UtilityPaper Settings Parallel SettingsHow to conserve supplies Supplies informationHow to know when you need new supplies How to change a toner cartridgeWhat supplies do I need and how do I order them? How to conserve suppliesStoring supplies Supplies informationSupplies information How to know when you need new suppliesChecking the toner and photoconductor levels Supplies information Recognizing the operator panel light sequencesSupplies information How to change a toner cartridge2 Remove the toner cartridge Supplies information6 Close the front cover Supplies informationRecycling Lexmark products Lexmark Return ProgramRefilled toner cartridge notice Supplies informationSupplies information How to change a photoconductor kitSupplies information 7 Close the front cover Supplies informationTroubleshooting 9 TroubleshootingGeneral problems Print quality problems How to clean the printhead lensTroubleshooting General problemsProblem / Question Solution / AnswerProblem / Question TroubleshootingSolution / Answer I want to manuallySymptom Print quality problemsSolution CauseSymptom TroubleshootingSolution when you handle the sheetsTroubleshooting A BCD ESymptom SolutionSymptom TroubleshootingSolution To replace the fuser, call a service technicianTroubleshooting How to clean the printhead lensPlace the print cartridge assembly on a flat, clean surface TroubleshootingNote Do not press the button on the print cartridge assembly Printhead lens TroubleshootingNumerics IndexIndex Index

Chapter 9: Troubleshooting

Index