Troubleshooting, Index, Contents | Lexmark 230, 232, E332n manual

Chapter 9: Troubleshooting	115
General problems	116
Print quality problems	118
How to clean the printhead lens	122
Index	125

Contents

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Lexmark 230, 232, E332n manual Troubleshooting, Index, Contents

Contents

November E230, E232, E330, E332nUser’s Reference Chapter 1 Printer overview ContentsChapter 2 Print media tasks and tips Contents Chapter 5 Using the operator panel Chapter 4 How to install optionsChapter 6 Understanding the printer configuration menus Chapter 3 Printing tasks Chapter 8 Supplies information Chapter 7 Software and network tasks Index Chapter 9 Troubleshooting Edition notice NoticesTrademarks Notices Licensing notice Safety informationLaser notice The United Kingdom Telecommunications Act Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Japanese VCCI notice Printer energy consumption Statement of Limited WarrantyPower Saver Warranty Additional rights Extent of warrantyLimitation of liability Rear paper exit Power button Dust cover some models Printer overviewPrinter overview 150-sheet output bin Paper support Front cover Operator panel The operator panel has 5 lights and 2 buttons Where can print media be loaded in the printer? Print media tasks and tipsHow to load the 250-sheet and 550-sheet trays How to load the manual feeder Weight What types of print media can be loaded?Source Sizes Where can print media be loaded in the printer? Paper Tips on choosing the right print mediaPreprinted forms and letterhead Transparencies Labels Envelopes Card stock Tips on storing print media and suppliesStoring paper Storing supplies Tips on preventing jams How to load the 250-sheet and 550-sheet trays 3 Load the paper in the tray with the print side facing down 5 Insert the tray 6 Extend the paper support on the output bin Attaching the dust cover Extending the tray for legal or folio size paper How to load the manual feeder How to use the rear exit How to clear paper jams 3 Remove any jams in the area behind the print cartridge assembly 2 Open the front cover and remove the print cartridge assembly 5 Open the rear exit and remove any jams How to manually feed a print job Printing tasksHow to print on both sides of the paper manual duplex How to print multiple page images on one page N-up printing How to manually feed a print job Printing tasks next sheet How to print on both sides of the paper manual duplex 5 Select Manual 2-sided printing 4 Select either Long Edge or Short Edge AcrossDown How to print multiple page images on one page N-up printing How to print a booklet How to print a poster How to print using an overlay or a watermark How to print on letterhead Using a watermark Using an overlay4 Click Overlays 4 Click Watermark From the printer operator panel How to cancel a print jobFrom a Windows computer From a Macintosh computer How to install options How to install optionsHow to access the system board How to add a memory card How to access the system board 2 Open the rear exit 4 Remove the two screws at the top and side of the metal plate covering the system board How to reattach the system board cover 8 See How to get the printer driver to recognize installed options How to add a memory card Metal pins How to add a flash card 4 Push the flash card firmly into place Be careful not to damage the connectors6 See How to get the printer driver to recognize installed options 4 See How to get the printer driver to recognize installed options How to install a 550-sheet drawer 3 Click File Æ Properties 4 Click the Install Options tab How to get the printer driver to recognize installed options Using the operator panel Using the operator panelOverview of the operator panel Understanding the operator panel lights Operator panel codes Overview of the operator panel Common light sequences Understanding the operator panel lights Common light sequences continued ErrorContinue Ready When the Paper Jam Secondary errorslights are both on, a paper jam secondary error and Continue Secondary Error codes Secondary Error codes continued Primary codes Operator panel codesLight sequence What this light sequence means Busy Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence photoconductor kit” on page 112 for help Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Press and release Continue Secondary error codeshas occurred Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Insufficient collation area Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Using the operator panelWhat this light sequence means What you can do Light sequence Memory full Short paper Flash full Light sequence Invalid network code Understanding the printer configuration menus Understanding the printer configuration 6 menusPrinting the Printer Settings Configuration sheet Configuration menus overview Setting Network menuUse this setting to Factory default Parallel menu Setup menu Utilities menu USB menuReset Factory Defaults How to install drivers for local printing Software and network tasksHow to print the menu settings and network setup pages How to print a test page Windows How to install drivers for local printing2 Click Install Software 3 Click Printer and Software 2 Click Install Software 3 Click Printer and Software Using Windows 95, Windows NT Creating a desktop printer icon Macintosh MacintoshMacintosh 8.6-9.0 Open Apple LaserWriter 3 Double-click Desktop Printer Utility Creating a queue in Print Center Macintosh OS UNIX/Linux How to print a test page How to print the menu settings and network setup pages3 Click File Æ Properties 4 Click Print Test Page 2 Double-click printer name Utility Verifying the IP settings How to configure for TCP/IPAssigning a printer IP address 2 Go to “Verifying the IP settings” on page 95 and begin with step Supported network printer ports How to set up the printer for network printingSupported printer drivers setup pages” on page 2 Click Install Printer and Software6 Click Create new port 7 Click Add Port 8 Select Lexmark TCP/IP Network Port, and then click Add Step 3 Install the printer driver or subset on network clients Step 1 Install a custom printer driverUsing the point and print method Step 2 Share the printer on the network \\server host name\shared printer name Using the peer-to-peer method3 Click Network Print Server Step 2 Create a desktop printer Step 1 Install a custom PPD fileMac OS 8.6 to a Click Applications Æ TextEdit Step 2 Create a print queue in Print Center1 Click Applications Æ Utilities Æ Print Center 2 Click Add Printer NetWare Using the printer resident Web page Finishing Settings Using the Local Printer Setup UtilityPaper Settings Parallel Settings How to conserve supplies Supplies informationHow to know when you need new supplies How to change a toner cartridge What supplies do I need and how do I order them? How to conserve supplies Checking the toner and photoconductor levels How to know when you need new supplies Recognizing the operator panel light sequences How to change a toner cartridge 2 Remove the toner cartridge 6 Close the front cover Refilled toner cartridge notice Lexmark Return ProgramRecycling Lexmark products How to change a photoconductor kit Supplies information 7 Close the front cover Troubleshooting 9 TroubleshootingGeneral problems Print quality problems How to clean the printhead lens Problem / Question General problemsSolution / Answer Click Printer Software I want to manually Symptom Print quality problemsSolution Cause Print too light when you handle the sheetsPrint too dark Transparency print quality is Uneven print density A BCD EThe toner cartridge is defective Replace the toner cartridge Solid black pages Blank pagesPaper curls badly once it prints and exits to the bin How to clean the printhead lens Note Do not press the button on the print cartridge assembly Printhead lens Numerics Index Index Index