Print quality problems

Print quality problems

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Use the following table to find solutions to print quality problems.

Symptom

Cause

Solution

 

 

 

White lines

• The printhead lens is dirty.

Try the following in this order:

 

• Either the toner cartridge or the

1 Clean the printhead lens.

ABCDE

fuser is defective.

 

(See “How to clean the

 

 

printhead lens” on page 122.)

ABCDE

 

2 Replace the toner cartridge.

 

3

Replace the fuser*.

ABCDE

 

 

 

Streaked horizontal lines

The toner cartridge or fuser may

Replace the toner cartridge or

 

be defective, empty, or worn.

fuser* as needed.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Streaked vertical lines

• Toner is smeared before fusing

• If paper is stiff, try feeding from

 

to the paper.

 

another tray or the manual

ABCDE

• The toner cartridge is defective.

 

feeder.

 

• Replace the toner cartridge.

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Print irregularities

• Paper has absorbed moisture

• Load paper from a fresh

 

due to high humidity.

 

package in the paper tray.

ABCDE

• You are using paper that does

• Avoid textured paper with rough

not meet the printer

 

finishes.

 

 

ABCDE

specifications.

• Make sure the printer driver

• The fuser is worn or defective.

 

paper type setting matches the

ABCDE

 

 

type of paper you are using.

 

Replace the fuser*.

*To replace the fuser, call a service technician.

This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup Utility” on page 103 for more information.

Troubleshooting

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Lexmark E332n, 232, 230 manual Print quality problems, Symptom, Cause, Solution