Symptom | Cause | Solution |
Uneven print density | • The toner cartridge is defective. | • Replace the toner cartridge. |
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Ghost Images |
| • | The Form Type setting in the | • | Make sure the Form Type | ||||
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| printer driver is set incorrectly. |
| setting is correct for the paper or |
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| • | Toner level is low in the toner |
| specialty media you are using. |
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| cartridge. | • | Replace the toner cartridge. |
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Uneven printing | • The toner cartridge is not | • Remove and then reinsert the |
| properly installed. | toner cartridge. |
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(Print only appears on one side of the page.)
Incorrect margins | The Form Size setting in the | Set the Form Size to A4. | |
| printer driver is different than the |
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| tray. For example, you inserted A4 |
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| size paper into the selected tray |
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| A4. |
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Skewed print | • The guides in the selected tray | • Move the guides in the tray so | |
(Print is inappropriately slanted.) | are not in the correct position for | that they are snug against the | |
the paper size loaded in the tray. | sides of the paper. | ||
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| • The manual feeder’s guides are | • Move the manual feeder’s | |
| not in the correct position for the | guides so that they are snug | |
| paper size loaded in the feeder. | against the sides of the paper. |
*To replace the fuser, call a service technician.
†This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup Utility” on page 103 for more information.
Troubleshooting
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