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Lexmark E332n, 232, 230 Troubleshooting, Section, General problems Print quality problems, Page

Models: 232 230 E332n

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Lexmark E332n Troubleshooting, Section, General problems Print quality problems, How to clean the printhead lens, Page

Contents

User’s Reference E230, E232, E330, E332nNovember Contents ContentsChapter 1 Printer overview Chapter 2 Print media tasks and tipsChapter 3 Printing tasks Chapter 4 How to install optionsChapter 5 Using the operator panel Chapter 6 Understanding the printer configuration menusChapter 8 Supplies information Chapter 7 Software and network tasksContents Contents Chapter 9 TroubleshootingIndex Notices NoticesEdition notice TrademarksThe United Kingdom Telecommunications Act Safety informationLicensing notice Laser noticeEuropean Community EC directives conformity NoticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaWarranty Statement of Limited WarrantyPrinter energy consumption Power SaverAdditional rights Extent of warrantyNotices Limitation of liability150-sheet output bin Paper support Front cover Operator panel Printer overviewRear paper exit Power button Dust cover some models Printer overviewThe operator panel has 5 lights and 2 buttons Printer overviewHow to load the manual feeder Print media tasks and tipsWhere can print media be loaded in the printer? How to load the 250-sheet and 550-sheet traysSource What types of print media can be loaded?Weight Print media tasks and tipsPrint media tasks and tips Where can print media be loaded in the printer?Transparencies Tips on choosing the right print mediaPaper Preprinted forms and letterheadLabels EnvelopesPrint media tasks and tips Storing supplies Tips on storing print media and suppliesCard stock Storing paperPrint media tasks and tips Tips on preventing jamsPrint media tasks and tips How to load the 250-sheet and 550-sheet trays3 Load the paper in the tray with the print side facing down Print media tasks and tips5 Insert the tray 6 Extend the paper support on the output bin Print media tasks and tipsAttaching the dust cover Extending the tray for legal or folio size paperPrint media tasks and tips Print media tasks and tips How to load the manual feederPrint media tasks and tips How to use the rear exitPrint media tasks and tips How to clear paper jams3 Remove any jams in the area behind the print cartridge assembly 2 Open the front cover and remove the print cartridge assemblyPrint media tasks and tips 5 Open the rear exit and remove any jams Print media tasks and tipsHow to print multiple page images on one page N-up printing Printing tasksHow to manually feed a print job How to print on both sides of the paper manual duplexPrinting tasks How to manually feed a print jobPrinting tasks Printing tasks How to print on both sides of the paper manual duplexnext sheet 4 Select either Long Edge or Short Edge Printing tasks5 Select Manual 2-sided printing Printing tasks How to print multiple page images on one page N-up printingAcrossDown Printing tasks How to print a bookletPrinting tasks How to print a posterHow to print using an overlay or a watermark How to print on letterheadPrinting tasks 4 Click Overlays Using an overlayUsing a watermark Printing tasksFrom a Macintosh computer How to cancel a print jobFrom the printer operator panel From a Windows computerHow to add a memory card How to install optionsHow to install options How to access the system boardHow to install options How to access the system board2 Open the rear exit How to install options4 Remove the two screws at the top and side of the metal plate covering the system board How to install optionsHow to install options How to reattach the system board coverHow to install options How to add a memory card8 See How to get the printer driver to recognize installed options How to install options How to add a flash cardMetal pins 4 Push the flash card firmly into place How to install optionsBe careful not to damage the connectors 6 See How to get the printer driver to recognize installed optionsHow to install options How to install a 550-sheet drawer4 See How to get the printer driver to recognize installed options 3 Click File Æ Properties 4 Click the Install Options tab How to get the printer driver to recognize installed optionsHow to install options 1 Click Start Æ Settings Æ PrintersOverview of the operator panel Using the operator panelUsing the operator panel SectionUsing the operator panel Overview of the operator panelUsing the operator panel Understanding the operator panel lightsCommon light sequences Printer condition Using the operator panelError Common light sequences continuedlights are both on, a paper jam secondary error Secondary errorsUsing the operator panel When the Paper JamPrinter condition Using the operator panelSecondary Error codes ErrorPrinter condition Using the operator panelSecondary Error codes continued ErrorLight sequence Operator panel codesPrimary codes Using the operator panelWhat this light sequence means Using the operator panelBusy Light sequenceWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meanshas occurred Secondary error codesUsing the operator panel lights are both on, a paper jam secondary errorWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat this light sequence means Using the operator panelInsufficient collation area Light sequenceWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat you can do Using the operator panelLight sequence What this light sequence meansWhat this light sequence means Using the operator panelMemory full Light sequenceWhat this light sequence means Using the operator panelShort paper Light sequenceWhat this light sequence means Using the operator panelFlash full Light sequenceWhat you can do Using the operator panelLight sequence What this light sequence meansWhat this light sequence means Using the operator panelInvalid network code Light sequencePrinting the Printer Settings Configuration sheet Understanding the printer configuration 6 menusUnderstanding the printer configuration menus Understanding the printer configuration menus Configuration menus overviewUse this setting to Network menuUnderstanding the printer configuration menus SettingParallel menu Setup menuUnderstanding the printer configuration menus Setting USB menuUtilities menu Understanding the printer configuration menusHow to print a test page Software and network tasksHow to install drivers for local printing How to print the menu settings and network setup pagesSoftware and network tasks How to install drivers for local printingWindows 2 Click Install Software2 Click Install Software 3 Click Printer and Software Using Windows 95, Windows NTSoftware and network tasks Macintosh 8.6-9.0 Open Apple LaserWriter MacintoshCreating a desktop printer icon Macintosh Software and network tasksSoftware and network tasks Creating a queue in Print Center Macintosh OSSoftware and network tasks UNIX/LinuxWindows How to print the menu settings and network setup pagesHow to print a test page 1 Click Start Æ Settings Æ Printers2 Go to “Verifying the IP settings” on page 95 and begin with step How to configure for TCP/IPVerifying the IP settings Assigning a printer IP addressSupported printer drivers How to set up the printer for network printingWindows Software and network tasks8 Select Lexmark TCP/IP Network Port, and then click Add 2 Click Install Printer and Softwaresetup pages” on page 6 Click Create new port 7 Click Add PortStep 3 Install the printer driver or subset on network clients Step 1 Install a custom printer driver2 Click Install Software 3 Click Printer and Software 1 Click Start Æ Settings Æ Printers\\server host name\shared printer name Using the peer-to-peer method1 Click Start Æ Settings Æ Printers 3 Click Network Print ServerSoftware and network tasks Step 1 Install a custom PPD fileMacintosh Mac OS 8.6 to1 Click Applications Æ Utilities Æ Print Center 2 Click Add Printer Step 1 Install a custom PPD fileSoftware and network tasks Step 2 Create a print queue in Print CenterSoftware and network tasks Using the printer resident Web pageNetWare UNIX/LinuxParallel Settings Using the Local Printer Setup UtilityFinishing Settings Paper SettingsHow to change a toner cartridge Supplies informationHow to conserve supplies How to know when you need new suppliesSupplies information How to conserve suppliesWhat supplies do I need and how do I order them? Storing suppliesChecking the toner and photoconductor levels How to know when you need new suppliesSupplies information Supplies information Recognizing the operator panel light sequencesSupplies information How to change a toner cartridge2 Remove the toner cartridge Supplies information6 Close the front cover Supplies informationSupplies information Lexmark Return ProgramRecycling Lexmark products Refilled toner cartridge noticeSupplies information How to change a photoconductor kitSupplies information 7 Close the front cover Supplies informationHow to clean the printhead lens 9 TroubleshootingTroubleshooting General problems Print quality problemsSolution / Answer General problemsTroubleshooting Problem / QuestionI want to manually TroubleshootingProblem / Question Solution / AnswerCause Print quality problemsSymptom Solutionwhen you handle the sheets TroubleshootingSymptom SolutionSolution A BCD ETroubleshooting SymptomTo replace the fuser, call a service technician TroubleshootingSymptom SolutionTroubleshooting How to clean the printhead lensNote Do not press the button on the print cartridge assembly TroubleshootingPlace the print cartridge assembly on a flat, clean surface Printhead lens TroubleshootingNumerics IndexIndex Index

Lexmark E332n, 232, 230 Troubleshooting, Section, General problems Print quality problems, Page

Models: 232 230 E332n

9 Troubleshooting

General problems

•How to clean the printhead lens

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Troubleshooting