Troubleshooting, Section, Page, 116 118 122 | Lexmark E332n, 232

9 Troubleshooting

9 Troubleshooting

Section

General problems

Print quality problems

•How to clean the printhead lens

Page

116

118

122

Troubleshooting

115

Image 115

Lexmark E332n Troubleshooting, Section, General problems Print quality problems, How to clean the printhead lens, Page

Contents

User’s Reference E230, E232, E330, E332nNovember Contents ContentsChapter 1 Printer overview Chapter 2 Print media tasks and tips Chapter 3 Printing tasks Chapter 4 How to install optionsChapter 5 Using the operator panel Chapter 6 Understanding the printer configuration menus Chapter 8 Supplies information Chapter 7 Software and network tasks Index Chapter 9 Troubleshooting Notices NoticesEdition notice Trademarks The United Kingdom Telecommunications Act Safety informationLicensing notice Laser notice Japanese VCCI notice Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Warranty Statement of Limited WarrantyPrinter energy consumption Power Saver Limitation of liability Extent of warrantyAdditional rights 150-sheet output bin Paper support Front cover Operator panel Printer overviewRear paper exit Power button Dust cover some models Printer overview The operator panel has 5 lights and 2 buttons How to load the manual feeder Print media tasks and tipsWhere can print media be loaded in the printer? How to load the 250-sheet and 550-sheet trays Sizes What types of print media can be loaded?Weight Source Where can print media be loaded in the printer? Transparencies Tips on choosing the right print mediaPaper Preprinted forms and letterhead Labels Envelopes Storing supplies Tips on storing print media and suppliesCard stock Storing paper Tips on preventing jams How to load the 250-sheet and 550-sheet trays 3 Load the paper in the tray with the print side facing down 5 Insert the tray 6 Extend the paper support on the output bin Attaching the dust cover Extending the tray for legal or folio size paper How to load the manual feeder How to use the rear exit How to clear paper jams 3 Remove any jams in the area behind the print cartridge assembly 2 Open the front cover and remove the print cartridge assembly 5 Open the rear exit and remove any jams How to print multiple page images on one page N-up printing Printing tasksHow to manually feed a print job How to print on both sides of the paper manual duplex How to manually feed a print job Printing tasks next sheet How to print on both sides of the paper manual duplex 5 Select Manual 2-sided printing 4 Select either Long Edge or Short Edge AcrossDown How to print multiple page images on one page N-up printing How to print a booklet How to print a poster How to print using an overlay or a watermark How to print on letterhead 4 Click Watermark Using an overlayUsing a watermark 4 Click Overlays From a Macintosh computer How to cancel a print jobFrom the printer operator panel From a Windows computer How to add a memory card How to install optionsHow to install options How to access the system board How to access the system board 2 Open the rear exit 4 Remove the two screws at the top and side of the metal plate covering the system board How to reattach the system board cover 8 See How to get the printer driver to recognize installed options How to add a memory card Metal pins How to add a flash card 6 See How to get the printer driver to recognize installed options Be careful not to damage the connectors4 Push the flash card firmly into place 4 See How to get the printer driver to recognize installed options How to install a 550-sheet drawer 3 Click File Æ Properties 4 Click the Install Options tab How to get the printer driver to recognize installed options Understanding the operator panel lights Operator panel codes Using the operator panelUsing the operator panel Overview of the operator panel Overview of the operator panel Common light sequences Understanding the operator panel lights Ready ErrorCommon light sequences continued Continue and Continue Secondary errorsWhen the Paper Jam lights are both on, a paper jam secondary error Secondary Error codes Secondary Error codes continued What this light sequence means Operator panel codesPrimary codes Light sequence Busy What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do photoconductor kit” on page 112 for help What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do has occurred Secondary error codesPress and release Continue What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Insufficient collation area What you can do Using the operator panelLight sequence What this light sequence means What you can do Using the operator panelLight sequence What this light sequence means What you can do Memory full Short paper Flash full What you can do Invalid network code Printing the Printer Settings Configuration sheet Understanding the printer configuration 6 menusUnderstanding the printer configuration menus Configuration menus overview Factory default Network menuSetting Use this setting to Parallel menu Setup menu Defaults USB menuUtilities menu Reset Factory How to print a test page Software and network tasksHow to install drivers for local printing How to print the menu settings and network setup pages 3 Click Printer and Software How to install drivers for local printingWindows 2 Click Install Software 2 Click Install Software 3 Click Printer and Software Using Windows 95, Windows NT 3 Double-click Desktop Printer Utility MacintoshCreating a desktop printer icon Macintosh Macintosh 8.6-9.0 Open Apple LaserWriter Creating a queue in Print Center Macintosh OS UNIX/Linux 2 Double-click printer name Utility How to print the menu settings and network setup pagesHow to print a test page 3 Click File Æ Properties 4 Click Print Test Page 2 Go to “Verifying the IP settings” on page 95 and begin with step How to configure for TCP/IPVerifying the IP settings Assigning a printer IP address Supported printer drivers How to set up the printer for network printingSupported network printer ports 8 Select Lexmark TCP/IP Network Port, and then click Add 2 Click Install Printer and Softwaresetup pages” on page 6 Click Create new port 7 Click Add Port Step 2 Share the printer on the network Step 1 Install a custom printer driverStep 3 Install the printer driver or subset on network clients Using the point and print method 3 Click Network Print Server Using the peer-to-peer method\\server host name\shared printer name Mac OS 8.6 to Step 1 Install a custom PPD fileStep 2 Create a desktop printer 1 Click Applications Æ Utilities Æ Print Center 2 Click Add Printer Step 2 Create a print queue in Print Centera Click Applications Æ TextEdit NetWare Using the printer resident Web page Parallel Settings Using the Local Printer Setup UtilityFinishing Settings Paper Settings How to change a toner cartridge Supplies informationHow to conserve supplies How to know when you need new supplies What supplies do I need and how do I order them? How to conserve supplies Checking the toner and photoconductor levels How to know when you need new supplies Recognizing the operator panel light sequences How to change a toner cartridge 2 Remove the toner cartridge 6 Close the front cover Recycling Lexmark products Lexmark Return ProgramRefilled toner cartridge notice How to change a photoconductor kit Supplies information 7 Close the front cover How to clean the printhead lens 9 TroubleshootingTroubleshooting General problems Print quality problems Click Printer Software General problemsProblem / Question Solution / Answer I want to manually Cause Print quality problemsSymptom Solution Transparency print quality is when you handle the sheetsPrint too light Print too dark Replace the toner cartridge A BCD EUneven print density The toner cartridge is defective and exits to the bin Blank pagesSolid black pages Paper curls badly once it prints How to clean the printhead lens Note Do not press the button on the print cartridge assembly Printhead lens Numerics Index Index Index