Users Guide
November
Contents
Loading paper and specialty media
Paper and specialty media guide
Printing
Returning Lexmark cartridges for reuse or recycling
Printing information pages
Copying
Mailing
Faxing
Scanning to an FTP address
Understanding printer menus 121
109
Clearing jams 113
Maintaining the printer 177
Administrative support 206
Understanding printer messages 162
Troubleshooting 208
236
Index 251
Safety information
Safety information
Page
Learning about the printer
Learning about the printer
Finding information about the printer
Selecting a location for the printer
Other countries and regions -See the printed
31.37 kg 69.15 lbs
Basic models
Printer configurations
Basic functions of the scanner
Using the ADF
Using the scanner glass
Understanding the ADF and scanner glass
Understanding the printer control panel
Description
Learning about the printer
Learning about the printer
Fax To field, a Dial Pause is represented by a comma
Learning about the printer
Additional printer setup
Installing internal options
Available options
Memory cards
Accessing the system board to install internal options
Flash memory card connector Memory card connector
Installing a memory card
Ridge
Reinstall the system board access cover
Notch
Installing a flash memory card
Plastic pins
Metal pins
Installing hardware options
Installing an optional tray or drawer
Attaching cables
Power cord socket
Printing a network setup
Verifying printer setup
Printing menu settings pages
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
For Windows users
Setting up wireless printing
Preparing to set up the printer on a wireless network
Add any installed hardware options, and then click OK
For Macintosh users
Installing the printer on a wireless network Windows
Windows
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Access the AirPort options
Enter the printer information
From the Finder, navigate to
Configure the printer for wireless access
Configure your computer to use the printer wirelessly
From the Printer List, click Add
Click +
From the Finder, navigate to Applications Utilities
Installing the printer on an Ethernet network
Select Ethernet connection, and then click Continue
Mac OS X version
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Additional printer setup From the printer list, click Add
Using recycled paper and other office papers
Minimizing your printers environmental impact
Saving paper and toner
Minimizing your printers environmental impact
Conserving supplies
Unacceptable paper examples
Use both sides of the paper
Place multiple pages on one sheet of paper
Using Eco‑Mode
Saving energy
Reducing printer noise
Check your first draft for accuracy
Adjusting Power Saver
Press , and then press until Ready appears
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Linking and unlinking trays
Linking trays
Unlinking trays
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify a unit of measurement
Press , and then press to return to the Ready state
Specify the paper height and width
Page
Page
Loading the 650‑sheet duo drawer
Using the multipurpose feeder
Tab
Using the manual feeder
Page
Paper guidelines
Paper characteristics
Paper and specialty media guide
Fiber content
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Supported paper sizes, types, and weights
Storing paper
Paper sizes supported by the printer
Statement
Paper types supported by the printer
Plain 1
Paper types and weights supported by the printer
Light 1
Heavy 1
Cardstock 1
Glossy papers
Card stock-maximum Index Bristol Grain long
Output capacity
Paper capacities
Input capacities
Tips on using letterhead
Printing
Printing a document
Printing on specialty media
Source or process Print side and paper orientation
Tips on using transparencies
Tips on using envelopes
Tips on using card stock
Printing from a flash drive
Supported flash drives and file types
Flash drive File type
Printing a font sample list
Printing photos from a PictBridge‑enabled digital camera
Printing information pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Printing a directory list
For Macintosh users
Copying using the ADF
Copying
Making copies
Making a quick copy
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying to transparencies
Original Size appears
Page
Reducing or enlarging copies
Making a copy lighter or darker
Adjusting copy quality
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Canceling a copy job
Improving copy quality
Setting up the e-mail function
Change the e‑mail settings as needed Click Submit
Mailing
Getting ready to e-mail
Creating an e-mail shortcut using the Embedded Web Server
Setting up the address book
Sending an e-mail using the keypad
Mailing a document
Sending an e‑mail using a shortcut number
Using the address book
Manually entering an e‑mail address
Mailing Press
Canceling an e-mail
Sending an e-mail using the address book
Faxing
Faxing
Getting the printer ready to fax
Choosing a fax connection
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Connecting to an analog telephone line
Equipment and service options Fax connection setup
Connecting to a DSL service
Connecting to a PBX or Isdn system
Connecting to a Distinctive Ring Service
Connecting to an adapter for your country or region
Countries or regions except Germany
Country/region
Faxing
Page
Germany
Page
Connecting to a computer with a modem
Page
Turning daylight saving time on or off
Setting the outgoing fax name and number
Setting the date and time
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax
Faxing 100
Creating shortcuts
Press the arrow buttons until Add appears, and then press
Using shortcuts and the address book
Using fax destination shortcuts
Using the address book
Enter the shortcut number, and then press
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Canceling an outgoing fax
Viewing a fax log
Understanding fax options
Faxing 106
Improving fax quality
Forwarding a fax
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address 107
Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address using a shortcut number
Under Other Settings, click Manage Destinations
Scanning to an FTP address 108
Scanning to a computer or USB flash memory device 109
Scanning to a computer or USB flash memory device
Scanning to a computer
Scanning to a USB flash memory device
Insert a USB flash memory device into the front USB port
Using the Scan Center software
Understanding the Scan Center features
Understanding scan to computer options
Improving scan quality
Scanning to a computer or USB flash memory device 112
Using the ScanBack utility
Using the ScanBack Utility
Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Understanding jam numbers and locations
Clearing jams 114
Paper jam
Clearing jams 115
Paper jam
Page
243 paper jams
Clearing jams 118
Clearing jams 119
Page
Settings
Understanding printer menus
Menus list
Understanding printer menus 121
Default Source menu
Supplies menu
Paper menu
Understanding printer menus 122
Size/Type menu
Understanding printer menus 123
Tray x Size
Tray x Type
Understanding printer menus 124
Manual Paper Type
MP Feeder Size
MP Feeder Type
Paper Texture menu
Understanding printer menus 125
Understanding printer menus 126
Paper Weight menu
Understanding printer menus 127
Paper Loading menu
Understanding printer menus 128
Custom Types menu
Understanding printer menus 129
Universal Setup menu
Custom Scan Sizes menu
Understanding printer menus 130
ID Card
Understanding printer menus 131
Reports menu
Reports menu
Network/Ports
Active NIC menu
Network menu
Understanding printer menus 132
PS SmartSwitch
NPA Mode
Understanding printer menus 133
Network Buffer
Understanding printer menus 134
Wireless menu
USB menu
Understanding printer menus 135
USB Buffer
ENA Address
ENA Netmask
Understanding printer menus 136
Settings menu
General Settings menu
Understanding printer menus 137
Print Recovery
Understanding printer menus 138
Copy Settings menu
Content
Sides Duplex
Paper Saver
Understanding printer menus 140
Understanding printer menus 141
Fax Settings menu
General Fax Settings
Fax Send Settings
Understanding printer menus 142
Understanding printer menus 143
Duplex
Dial Prefix
Automatic Redial
Understanding printer menus 144
Fax Receive Settings
Understanding printer menus 145
Understanding printer menus 146
Fax Log Settings
Speaker Settings
Scan Settings
Flash Drive menu
Flash Drive menu
Distinctive Rings
Orientation
Understanding printer menus 148
Color
Print Settings
Understanding printer menus 149
Print Settings
Setup menu
Finishing menu
Understanding printer menus 150
Understanding printer menus 151
Copies
Blank Pages
‑Up
Quality menu
Understanding printer menus 152
Understanding printer menus 153
RGB Brightness
RGB Contrast
RGB Saturation
Color Adjust
Utilities menu
Understanding printer menus 154
Manual Color RGB
Understanding printer menus 155
PostScript menu
PCL Emul menu
Symbol Set
PCL Emulation Settings
Understanding printer menus 156
Font Name
Understanding printer menus 157
Tray Renumber
Understanding printer menus 158
Image menu
PictBridge menu
Set Date and Time
Understanding printer menus 159
Understanding printer menus 160
Time Zone North, Central,
South America
Time Zone Europe and Africa
Enable NTP
Understanding printer menus 161
Time Zone Australia
Pacific region
List of status and error messages
Understanding printer messages
Close door
Color Low
Dialing
Fax complete
Ladp connection error
Incoming call
Insert Tray
Invalid Engine Code
Maintenance
Menus disabled
Memory full, cannot send faxes
No analog phone line
Power Saver
Printing error
Reading error Remove drive
Phone in Use
Receiving pXX
Reload printed pages in Tray
Remote Management Active
Remove originals from the scanner ADF
Unsupported Mode
Scanner ADF Cover Open
Sending pXX
Standard Exit Bin Full
USB drive disabled
Use camera controls to print
Waiting
Waiting, too many events
Insufficient memory to support Resource Save feature
Ppds Font Error
Insufficient memory to collate job
Memory Full
Network x Software Error
Standard USB Port Disabled
Too many flash options installed
Not enough free space in flash memory for resources
Input config error
Too many trays attached
Incompatible tray
Replace waste toner box
Displayed
Yy Paper jam area name
Paper Jam Check Duplex
Understanding printer messages 173
24x Paper Jam Check Tray
ADF Scanning Jams
Paper Missing
Flatbed Cover Open
Scanner Disabled
Scanner Auto Disabled
ADF Jam
940.01
Service message
943.01
940.02
941.02
Maintaining the printer
Storing supplies
Checking the status of supplies
Checking the status of supplies from a network computer
Maintaining the printer 178
Ordering supplies
Ordering toner cartridges
Maintaining the printer 179
Ordering imaging kits
Ordering a waste toner bottle
Maintaining the printer 180
Replacing supplies
Replacing the waste toner bottle
Page
Page
Replacing a black imaging kit
Maintaining the printer 183 Close the front door
Page
Page
Page
Page
Page
Replacing a black and color imaging kit
Page
Page
Page
Page
Page
Replacing a toner cartridge
Maintaining the printer 195 Close the front door
Page
Replacing a developer unit
Maintaining the printer 197 Close the top door
Page
Page
Page
Page
Page
Cleaning the exterior of the printer
Maintaining the printer 203 Close the front door
Cleaning the scanner glass
Moving the printer
Before moving the printer
Maintaining the printer 204
Moving the printer to another location
Shipping the printer
Administrative support 206
Administrative support
Using the Embedded Web Server
Setting up e‑mail alerts
Viewing reports
Troubleshooting
Solving basic printer problems
Solving printing problems
Error message about reading USB drive appears
Jobs do not print
Job takes longer than expected to print
Job prints from the wrong tray or on the wrong paper
Incorrect or strange characters print
Tray linking does not work
Large jobs do not collate
Solving copy problems
Unexpected page breaks occur
Copier does not respond
Scanner unit does not close
Poor copy quality
Toner MAY be LOW
Scanner Glass MAY be Dirty
Copy is TOO Light or TOO Dark
Checking an unresponsive scanner
Solving scanner problems
Partial document or photo copies
Poor scanned image quality
Scan was not successful
Scanning takes too long or freezes the computer
Solving fax problems
Troubleshooting 215
Partial document or photo scans
Cannot scan from a computer
Review this Digital Phone Service Checklist
Cannot send or receive a fax
Check the Printer Connections
Check the Telephone Wall Jack
Can send but not receive faxes
Can receive but not send faxes
Received fax has poor print quality
Solving option problems
Reset the Printer
Make Sure the Option is Installed Correctly
Blocking junk faxes
Drawers
Multipurpose feeder
Solving paper feed problems
Memory card
Paper frequently jams
Paper jam message remains after jam is cleared
Solving print quality problems
Blank pages
Characters have jagged or uneven edges
Packing Material MAY be on the Print Cartridge
Check the Toner Darkness Setting
Clipped images
Dark lines
Gray background
Incorrect margins
Light colored line, white line, or incorrectly colored line
Toner Cartridge MAY be Defective
Imaging KIT MAY be Defective
Paper curl
Print irregularities
Has the Paper Absorbed Moisture DUE to High HUMIDITY?
Fuser MAY be Worn or Defective
Repeating defects
Skewed print
Print is too light
Repeating Marks Occur Multiple Times on a
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Make Sure Color Saver is SET to OFF
Toner Cartridge MAY be LOW
Imaging KIT MAY be Worn or Defective
Troubleshooting 228
Print is too dark
Make Sure the Print Cartridge is Properly Installed
Solid color pages
Toner fog or background shading appears on
Print Cartridge MAY be Defective or LOW on Toner
Check the Paper Texture Setting
Toner rubs off
Toner specks
Print Cartridge MAY be Defective
Troubleshooting 231
Transparency print quality is poor
Uneven print density
Check the Transparencies
Solving color quality problems
FAQ about color printing
Troubleshooting 232
Remove and reinstall the toner cartridges
Troubleshooting 233
How is color specified in a document to be printed?
Manual Color menu
Object type Color conversion tables
Contacting Customer Support
Troubleshooting 235
Embedded Web Server does not open
Product information
Edition notice
236
November
237
Trademarks
Modular component notice
Noise emission levels
238
Mercury statement Temperature information
Laser notice
Laser advisory label
239
Power consumption
Product power consumption
Power Saver
240
Off mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Total energy usage
242
South Africa telecommunications notice
243
Using this product in Switzerland
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
245
246
247
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
248
249
Extent of limited warranty
Limitation of liability
250
Patent acknowledgment
Additional rights
Index 251
Index
Numerics
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