Using the Embedded Web Server.........................................................................................................206
Setting up email alerts.........................................................................................................................207
Viewing reports.....................................................................................................................................207
Troubleshooting.......................................................................................208
Solving basic printer problems..............................................................................................................208
Solving printing problems.....................................................................................................................208
Multiplelanguage PDFs do not print..................... ................................................................... ......................208
Printer control panel display is blank or displays only diamonds ............................................. ......................208
Error message about reading USB drive appears ....................................... .................................................... 208
Jobs do not print...................... .................................................................. ..................................................... 209
Job takes longer than expected to print... ................................................................... ................................... 209
Job prints from the wrong tray or on the wrong paper.......... ................................................................. .......210
Incorrect or strange characters print..................... ................................................................... ......................210
Tray linking does not work........................................... .......................................................... .........................210
Large jobs do not collate.............................................. ........................................................ ...........................210
Unexpected page breaks occur.............................................. ......................................................... ................211
Solving copy problems..........................................................................................................................211
Copier does not respond ..................................................... ........................................................ ...................211
Scanner unit does not close......................... ................................................................... ................................ 211
Poor copy quality.................. ................................................................... ..................................................... ..212
Partial document or photo copies ....................................................... ......................................................... ..213
Solving scanner problems.....................................................................................................................213
Checking an unresponsive scanner.............................. ................................................................. ..................213
Scan was not successful......................... .................................................................. ....................................... 214
Scanning takes too long or freezes the computer ............................................................. .............................214
Poor scanned image quality................................................ ......................................................... ...................214
Partial document or photo scans........................ ................................................................... .........................215
Cannot scan from a computer. .................................................................. ..................................................... 215
Solving fax problems.............................................................................................................................215
Caller ID is not shown ................................................................ ......................................................... ............215
Cannot send or receive a fax .................................................. ...................................................... ..................216
Can send but not receive faxes.............................. ................................................................... ......................217
Can receive but not send faxes.............................. ................................................................... ......................218
Received fax has poor print quality ......................................................... ..................................................... ..218
Blocking junk faxes........................................................ ..................................................... .............................219
Solving option problems........................................................................................................................219
Option does not operate correctly or quits after it is installed ..................... ................................................. 219
Drawers........................................................ ............................................................................. ......................220
Multipurpose feeder........................................... ................................................................. ...........................220
Memory card ............................................................... ...................................................... .............................221
Solving paper feed problems.................................................................................................................221
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