Troubleshooting

216

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS

Make sure the cable connections for the following hardware are secure, if applicable:

Telephone

Handset

Answering machine

CHECK THE TELEPHONE WALL JACK

1Plug a telephone into the wall jack.

2Listen for a dial tone.

3If you do not hear a dial tone, then plug a different telephone into the wall jack.

4If you still do not hear a dial tone, then plug a telephone into a different wall jack.

5If you hear a dial tone, then connect the printer to that wall jack.

REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine.

CHECK FOR A DIAL TONE

Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.

If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.

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Lexmark 332, 387, 386, 383, 382 Cannot send or receive a fax, Check the Printer Connections, Check the Telephone Wall Jack

131, 383, 133, 138, 336 specifications

The Lexmark Series 3 printer models, specifically the Lexmark 356, 333, 382, 337, and 332, are designed to cater to the diverse needs of businesses and home office environments. These models offer a wide range of capabilities, making them suitable for various printing tasks, from high-volume outputs to everyday document printing.

One of the standout features of these printers is their print speed. The Lexmark 356 and 382 models, for instance, can produce up to 40 pages per minute (ppm), making them ideal choices for busy offices that require efficient document processing. Meanwhile, the Lexmark 333 and 337 models offer a slightly lower speed but still deliver performance that meets the needs of most small to medium-sized businesses.

In terms of print quality, these models utilize advanced laser printing technology, ensuring sharp text and vibrant graphics. The resolution can reach up to 1200 x 1200 dpi, enabling users to produce professional-grade documents, brochures, and marketing materials with ease.

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User-friendly interfaces and control panels are also a hallmark of the Lexmark Series 3 printers. The models offer intuitive displays and menu navigation to simplify the printing process, even for those who may not be technologically savvy.

In summary, the Lexmark 356, 333, 382, 337, and 332 printers are robust, efficient, and designed with user needs in mind. With their fast print speeds, high-quality output, versatility in media handling, extensive connectivity options, and commitment to sustainability, they represent a solid choice for a wide array of professional printing demands.