Troubleshooting

205

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE

Replace the worn, defective, or empty toner cartridge.

CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE

Check the paper path around the toner cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

MAKE SURE THERE IS NO TONER IN THE PAPER PATH

Toner fog or background shading appears on the page

 

Cause

Solution

 

 

 

 

Toner cartridge may be defective or installed incorrectly.

Reinstall or replace the toner cartridge.

 

 

 

 

Transfer module may be worn or defective.

Replace the transfer module.

 

 

 

 

Imaging unit may be worn or defective.

Replace the imaging unit.

 

 

 

 

Fuser may be worn or defective.

Replace the fuser.

 

 

 

 

Toner may be in the paper path.

Call for service.

 

 

 

 

Printer may not have recalibrated recently.

Perform color adjust from the Quality menu.

 

 

 

 

Application may specify an off‑white background.

Check the application.

 

 

 

Toner rubs off

 

Cause

Solution

 

 

 

 

Specialty media is being used.

Make sure the correct Paper Type is selected.

 

 

 

 

The Paper Weight setting in the Paper Menu is

Change the Paper Weight from Normal to Heavy. If necessary, change

 

wrong for the type of paper being used.

Paper Texture from Normal to Rough.

 

 

 

 

Fuser is worn or defective.

Replace the fuser.

 

 

 

 

Fuser is in envelope mode.

Open the side door. Make sure that the green lever on the left side of

 

 

the fuser is not in envelope mode.

 

 

 

Toner specks

 

Cause

Solution

 

 

 

 

Toner cartridges may be worn or defective.

Replace the defective or worn cartridges.

 

 

 

 

Toner is in the paper path.

Call for service.

 

 

 

 

The imaging unit may be defective.

Replace the defective imaging unit.

 

 

 

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Lexmark 24Z0000, C925, 030 Toner fog or background shading appears on, Toner rubs off, Toner specks, Troubleshooting 205
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030, C925, 24Z0000 specifications

The Lexmark 24Z0000, also known as the C925, is a high-performance color printer designed for businesses seeking reliable and efficient printing solutions. This multifunction printer stands out in the competitive landscape of office equipment due to its advanced technologies and robust features that cater to diverse printing needs.

One of the main features of the Lexmark C925 is its exceptional print quality. With a maximum resolution of up to 1200 x 1200 dpi, it delivers sharp, vibrant prints that enhance document presentations, marketing materials, and graphics-rich images. The printer supports a wide range of media sizes and types, from standard letter and legal paper to various labels and envelopes, making it versatile for different printing tasks.

Performance is another key aspect of the C925. It boasts a fast printing speed, capable of producing up to 40 pages per minute in black and white and 37 pages per minute in color. This efficiency is complemented by a first page out time of as fast as 6.5 seconds, ensuring that users do not have to wait long for their documents. The printer also features a robust monthly duty cycle, allowing businesses to handle high-volume printing with ease.

In terms of technology, the Lexmark C925 utilizes an advanced color laser printing process that not only enhances the quality of prints but also contributes to cost savings. With usage of high-yield toner cartridges, businesses can reduce printing costs per page, making it an economical choice for organizations that require frequent color printing.

Another notable characteristic of the C925 is its user-friendly interface. The printer is equipped with a large color touch screen that simplifies navigation through its features and settings. Additionally, it supports mobile printing solutions such as Apple AirPrint and Google Cloud Print, allowing users to print directly from their smartphones and tablets.

Security is also prioritized, with features such as secure print and user authentication, ensuring that sensitive information remains protected. Networking capabilities such as Ethernet and Wi-Fi connectivity make it easy to integrate the printer into existing office networks.

In summary, the Lexmark 24Z0000 C925 is a powerhouse color printer ideal for businesses looking for a reliable, high-quality, and cost-effective printing solution. With its advanced features, impressive speed, and commitment to security, it remains a top choice for enhancing productivity in the workplace.
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