Users Guide
November
Contents
Printing
Loading paper and specialty media
Paper and specialty media guide
Understanding printer menus
Maintaining the printer 150
Administrative support 163
Troubleshooting 174
Clearing jams 165
211
Contents Solving color quality problems
Power consumption
Embedded Web Server does not open
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Thank you for choosing this printer
Learning about the printer
Selecting a location for the printer
Other countries and regions -See the printed
Printer configurations
Printer control panel
Understanding the printer control panel
Description
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Using the touch-screen buttons
Sample touch screen
Touch Search Held Jobs Search current held jobs
Other touch-screen buttons
Understanding the home screen
Features
Feature Description
Setting up and using the home screen applications
Setting up and using the home screen applications
Accessing the Embedded Web Server
Finding the IP address of the printer
Background and Idle Screen
To configure Forms and Favorites, do the following
Activating the home screen applications
Forms and Favorites
Eco‑Settings
Showroom
Remote Operator Panel
Click Configure Export
Click Configure Import
Additional printer setup
Additional printer setup
Installing internal options
Available internal options
Accessing the system board
Installing a memory card
Page
Notch
Ridge
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an Internal Solutions Port
Connectivity Installation Kit
Screws
Additional printer setup
Metal housing ISP cable
Page
Page
Page
Installing a printer hard disk
Page
Removing the printer hard disk
Page
Installing optional trays
Order of installation
Installing a printer stand and optional tray
Thumbscrews
Page
Page
Bracket to lock optional tray to printer
Bracket to lock optional tray to printer stand
Page
Installing 550‑sheet trays
Printer supports a maximum of three optional 550‑sheet trays
Thumbscrews
Page
Page
Page
Page
Attaching cables
Printing a network setup
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
Click Update Now ‑ Ask Printer
Setting up wireless printing
Preparing to set up the printer on a wireless network
Windows
Installing the printer on a wireless network Windows
Windows
Reports Network Setup Page or
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Access the AirPort options
From the Finder, navigate to
Configure the printer for wireless access
Mac OS X version 10.5 or later
Applications Internet Connect AirPort
Click +
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
From the Finder, navigate to Applications Utilities
Installing the printer on an Ethernet network
Click Default Browser tab More Printers
From the Printer List, click Add
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Select Ethernet connection, and then click Continue
Mac OS X version
Windows
Setting up serial printing
AppleTalk select the printer Add
Click Continue Finish
Saving paper and toner
Using recycled paper
Minimizing your printers environmental impact
Conserving supplies
Reducing printer noise
Using Eco‑Mode
Saving energy
Choose
Using the printer control panel
Adjusting Sleep Mode
Using the Embedded Web Server
Click Settings General Settings Timeouts
Click Settings General Settings Sleep Button Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings
Recycling Lexmark packaging
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Loading the standard or optional 550‑sheet tray
Setting the paper size and type
Loading paper and specialty media
Loading paper and specialty media
Page
Long ‑edge orientation Short ‑edge orientation
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Long ‑edge orientation Short ‑edge orientation
Linking trays
Click Settings Paper Menu Custom Name type a name Submit
Linking and unlinking trays
Unlinking trays
Configuring a custom name
Assigning a custom paper type name
Paper Menu Paper Size/Type
Paper guidelines
Paper characteristics
Paper and specialty media guide
Paper and specialty media guide
Selecting paper
Using recycled paper and other office papers
Unacceptable paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
257 x 364 mm 10.12 x 14.33 297 x 420 mm 11.69 x 16.54
Paper size 150 ‑
Supported paper types and weights
Paper type
MP Feeder Manual Duplex Tray Paper Envelope
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a mobile device
Printing Adjust the toner darkness setting Click Submit
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Tips on using letterhead
Printing specialty documents
Flash drive File type
Tips on using transparencies
Tips on using envelopes
Source Print side Paper orientation
Page
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Printing a font sample list
Canceling a print job
Using Max Speed and Max Yield
Canceling a print job from the printer control panel
Canceling a print job from the computer
Understanding printer menus
Menus list
Understanding printer menus
Supplies menu
Menu item Description
Magenta Imaging Unit
Black Cartridge
Cyan Imaging Unit
Yellow Imaging Unit
Default Source menu
Paper menu
Menu item
Paper Size/Type menu
Tray x Size
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Configure MP menu
Paper Weight menu
Substitute Size menu
Understanding printer menus 100
Paper Loading menu
Understanding printer menus 101
Understanding printer menus 102
Custom Names menu
Universal Setup menu
Custom Types menu
Understanding printer menus 103
Reports menu
Reports menu
Understanding printer menus 104
Standard Network or Network x menus
Network/Ports menu
Active NIC menu
Understanding printer menus 105
Network Buffer
NPA Mode
Understanding printer menus 106
Job Buffering
Understanding printer menus 107
Network Reports menu
Network Card menu
This menu is available from the Network/Ports menu
TCP/IP menu
Understanding printer menus 108
Menu item Banner
Wireless menu
IPv6 menu
Understanding printer menus 109
AppleTalk menu
Understanding printer menus 110
Standard USB menu
Understanding printer menus 111
Set Zone
ENA Address
Understanding printer menus 112
USB Buffer
ENA Netmask
Parallel x menu
Understanding printer menus 113
Parallel Buffer
Advanced Status
Parallel Mode
Understanding printer menus 114
Protocol
Serial x menu
Understanding printer menus 115
Understanding printer menus 116
Serial Buffer
Robust XON
Smtp Setup menu
Understanding printer menus 117
Menu item Baud
Understanding printer menus 118
Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding printer menus 119
Disk Wiping menu
Understanding printer menus 120
Security Audit Log menu
Understanding printer menus 121
Menu item Export Log
Set Date and Time menu
Understanding printer menus 122
Understanding printer menus 123
Settings menu
General Settings menu
Display Language
Understanding printer menus 124
Quiet Mode
Run Initial setup
Keyboard
Understanding printer menus 125
Paper Sizes
Displayed Information
Date Format
Understanding printer menus 126
Home screen customization
Time Format
Understanding printer menus 127
Understanding printer menus 128
Print Recovery
Understanding printer menus 129
Press Sleep Button
Flash Drive menu
Understanding printer menus 130
Understanding printer menus 131
Setup menu
Understanding printer menus 132
Understanding printer menus 133
Job Accounting menu
Understanding printer menus 134
‑mail Address to Send Logs
Finishing menu
Understanding printer menus 135
Log File Prefix
Understanding printer menus 136
Separator Source
Quality menu
Understanding printer menus 137
Understanding printer menus 138
Understanding printer menus 139
Spot Color Replacement
Color Adjust
Manual Color
Utilities menu
Understanding printer menus 140
XPS menu
PostScript menu
Understanding printer menus 141
PCL Emul menu
Understanding printer menus 142
Understanding printer menus 143
Tray Renumber
Html menu
Understanding printer menus 144
Font Size
Image menu
Understanding printer menus 145
Help menu
Understanding printer menus 146
Erasing volatile memory
Securing the memory before moving the printer
Statement of Volatility
Securing the memory before moving the printer 147
Erasing non‑volatile memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing printer hard disk memory
Touch Back, and then Exit Config Menu
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Securing the memory before moving the printer 149
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer 150
Page
Page
Storing supplies
Checking the status of supplies
From the home screen, touch Status/Supplies View Supplies
Ordering toner cartridges
Ordering supplies
Checking the status of supplies from a network computer
Ordering imaging units
Recommended imaging units and part numbers
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Maintaining the printer 155
Replacing Supplies
Replacing an imaging unit
Maintaining the printer 156
Page
Replacing a toner cartridge
Open the front door
Page
Replacing the waste toner bottle
Maintaining the printer 160 Close the front door
Page
Moving the printer to another location
Moving the printer
Before moving the printer
Shipping the printer
Using the Embedded Web Server
Administrative support
Finding advanced networking and administrator information
Administrative support 163
Settings General Settings Factory Defaults Restore Now
Restoring factory default settings
Administrative support 164
Checking the printer status
Understanding jam numbers and locations
Clearing jams
Avoiding jams
Clearing jams 165
Clearing jams 166
Area Jam numbers What to do
Touch Continue, jam cleared
Paper jam
Clearing jams 167
Touch Continue, jam cleared
Clearing jams 168
Paper jam
Paper jams
Clearing jams 170
24x paper jam
Paper jam in Tray
Paper jam in one of the optional trays
Paper jam
Troubleshooting
Checking an unresponsive printer
Understanding printer messages
Change paper source to paper size paper type
Change paper source to custom string
Change paper source to custom string load orientation
Close tray door
Install Tray
Disk problem
Error reading USB drive. Remove USB
Disk corrupted
Load src with size
Load src with custom type name
Load src with custom string
Load src with type size
Load Manual Feeder with paper size
Restore held jobs?
Load Manual Feeder with custom string
Load Manual Feeder with paper type paper size
Tray x paper size unsupported
Some held jobs were not restored
Supply needed to complete job
Unsupported disk
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Printer service required
Insufficient memory to collate job
Complex page, some data may not have printed
Serial option x error
Memory full
Defective flash detected
Parallel port x disabled
Standard network software error
Network x software error
Serial port x disabled
Configuration change, some held jobs were not restored
Standard parallel port disabled
USB port x disabled
Too many disks installed
Remove defective disk
Input config error
Too many trays attached
Disk full
Xx Replace waste toner bottle
Xx Replace fuser
Xx Fuser missing
Xx Waste toner bottle nearly full
Xx Replace color imaging unit and color cartridge
Xx color imaging unit nearly low
Xx color imaging unit low
Unsupported color imaging unit
Error message about reading USB drive appears
Solving printing problems
Emulation error, load emulation option
88.2x Replace color cartridge
Confidential and other held jobs do not print
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Large jobs do not collate
Unexpected page breaks
Solving home screen applications problems
Solving option problems
An application error has occurred
Cannot detect flash memory card
Paper tray problems
Internal Solutions Port does not operate correctly
Cannot detect printer hard disk
Internal print server does not operate correctly
Memory card
USB/parallel interface card does not operate correctly
Paper jam message remains after jam is cleared
Solving paper feed problems
Paper frequently jams
Jammed pages are not reprinted
Clipped images
Solving print quality problems
Characters have jagged or uneven edges
Fine horizontal lines appear on color pages
Incorrect margins
Check the Toner Darkness Setting
Gray background
Toner Cartridge MAY be Worn or Defective
Paper curl
Replace the worn or defective toner cartridge
Troubleshooting 198
Print irregularities
Make Sure the Fuser is not Defective
Troubleshooting 199
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Troubleshooting 200
Print is too light
Make Sure the Toner Cartridge is not LOW on Toner
Printer is printing blank pages
Troubleshooting 201
Cause Solution
Repeating defects appear on a
Troubleshooting 202
Shadow images appear on prints
Replace the imaging unit
Troubleshooting 203
Skewed print
Solid color pages
Select Another Tray or Feeder
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Clear the Paper Path around the Toner Cartridge
Toner rubs off
Troubleshooting 205
Toner fog or background shading appears on
Toner specks
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
Uneven print density
Troubleshooting 207
What is manual color correction?
How does the printer know what color to print?
Color conversion table Settings
SRGB Display
Troubleshooting 209
What are Detailed Color Samples and how do I access them?
Embedded Web Server does not open
Troubleshooting 210
Contacting customer support
Product information
Edition notice
Lexmark International, Inc All rights reserved
Trademarks
212
Noise emission levels
Modular component notice
Licensing notices
213
Product disposal
Static sensitivity notice
214
Product power consumption
Temperature information
Power consumption
Sleep Mode
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for wireless products
Industry Canada compliance statement
European Community EC directives conformity
Industry Canada Canada
Exposure to radio frequency radiation
Industry Canada Canada
217
218
Statement of Limited Warranty
219
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
220
Additional rights
Extent of limited warranty
Limitation of liability
221
Lexmark Software Limited Warranty and License Agreement
222
223
224
Patent acknowledgment
225