November
Users Guide
Contents
Understanding printer menus
Loading paper and specialty media
Paper and specialty media guide
Printing
Clearing jams 165
Administrative support 163
Troubleshooting 174
Maintaining the printer 150
Embedded Web Server does not open
Contents Solving color quality problems
Power consumption
211
Safety information
Safety information
Safety information
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer configurations
Printer control panel
Description
Understanding the printer control panel
Touch
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch Search Held Jobs Search current held jobs
Using the touch-screen buttons
Sample touch screen
Understanding the home screen
Other touch-screen buttons
Feature Description
Features
Finding the IP address of the printer
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Forms and Favorites
To configure Forms and Favorites, do the following
Activating the home screen applications
Background and Idle Screen
Remote Operator Panel
Eco‑Settings
Showroom
Click Configure Import
Click Configure Export
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Accessing the system board
Installing a memory card
Page
Ridge
Notch
Metal pins
Installing a flash memory or firmware card
Plastic pins
Installing an Internal Solutions Port
Screws
Connectivity Installation Kit
Metal housing ISP cable
Additional printer setup
Page
Page
Page
Installing a printer hard disk
Page
Removing the printer hard disk
Page
Installing a printer stand and optional tray
Installing optional trays
Order of installation
Thumbscrews
Page
Page
Bracket to lock optional tray to printer stand
Bracket to lock optional tray to printer
Page
Printer supports a maximum of three optional 550‑sheet trays
Installing 550‑sheet trays
Thumbscrews
Page
Page
Page
Page
Attaching cables
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Updating available options in the printer driver
Setting up the printer software
Installing the printer software
Windows
Setting up wireless printing
Preparing to set up the printer on a wireless network
Click Update Now ‑ Ask Printer
Installing the printer on a wireless network Windows
Windows
Access the AirPort options
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Reports Network Setup Page or
Applications Internet Connect AirPort
Configure the printer for wireless access
Mac OS X version 10.5 or later
From the Finder, navigate to
From the Finder, navigate to Applications Utilities
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
From the Printer List, click Add
Installing the printer on an Ethernet network
Click Default Browser tab More Printers
Select Ethernet connection, and then click Continue
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Mac OS X version
Windows
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Choose
Using Eco‑Mode
Saving energy
Reducing printer noise
Click Settings General Settings Timeouts
Adjusting Sleep Mode
Using the Embedded Web Server
Using the printer control panel
Click Settings General Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Returning Lexmark cartridges for reuse or recycling
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Loading paper and specialty media
Setting the paper size and type
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Long ‑edge orientation Short ‑edge orientation
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Long ‑edge orientation Short ‑edge orientation
Unlinking trays
Click Settings Paper Menu Custom Name type a name Submit
Linking and unlinking trays
Linking trays
Paper Menu Paper Size/Type
Configuring a custom name
Assigning a custom paper type name
Paper and specialty media guide
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper
Selecting paper
Storing paper
257 x 364 mm 10.12 x 14.33 297 x 420 mm 11.69 x 16.54
Supported paper sizes, types, and weights
Supported paper sizes
Paper size 150 ‑
MP Feeder Manual Duplex Tray Paper Envelope
Supported paper types and weights
Paper type
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a flash drive
Printing Adjust the toner darkness setting Click Submit
Printing from a flash drive
Printing from a mobile device
Flash drive File type
Tips on using letterhead
Printing specialty documents
Supported flash drives and file types
Source Print side Paper orientation
Tips on using transparencies
Tips on using envelopes
Page
Printing a font sample list
Printing confidential and other held jobs
Printing information pages
Storing print jobs in the printer
Canceling a print job from the printer control panel
Canceling a print job
Using Max Speed and Max Yield
Canceling a print job from the computer
Understanding printer menus
Understanding printer menus
Menus list
Menu item Description
Supplies menu
Yellow Imaging Unit
Black Cartridge
Cyan Imaging Unit
Magenta Imaging Unit
Menu item
Default Source menu
Paper menu
Tray x Type
Paper Size/Type menu
Tray x Size
MP Feeder Type
MP Feeder Size
Manual Envelope Size
Manual Paper Size
Manual Paper Type
Substitute Size menu
Configure MP menu
Paper Weight menu
Understanding printer menus 100
Understanding printer menus 101
Paper Loading menu
Understanding printer menus 102
Understanding printer menus 103
Universal Setup menu
Custom Types menu
Custom Names menu
Understanding printer menus 104
Reports menu
Reports menu
Understanding printer menus 105
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Job Buffering
NPA Mode
Understanding printer menus 106
Network Buffer
This menu is available from the Network/Ports menu
Network Reports menu
Network Card menu
Understanding printer menus 107
Menu item Banner
TCP/IP menu
Understanding printer menus 108
Understanding printer menus 109
Wireless menu
IPv6 menu
Understanding printer menus 110
AppleTalk menu
Set Zone
Standard USB menu
Understanding printer menus 111
ENA Netmask
Understanding printer menus 112
USB Buffer
ENA Address
Parallel Buffer
Parallel x menu
Understanding printer menus 113
Protocol
Parallel Mode
Understanding printer menus 114
Advanced Status
Understanding printer menus 115
Serial x menu
Robust XON
Understanding printer menus 116
Serial Buffer
Menu item Baud
Smtp Setup menu
Understanding printer menus 117
Understanding printer menus 118
Understanding printer menus 119
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 120
Disk Wiping menu
Menu item Export Log
Security Audit Log menu
Understanding printer menus 121
Understanding printer menus 122
Set Date and Time menu
Display Language
Settings menu
General Settings menu
Understanding printer menus 123
Keyboard
Quiet Mode
Run Initial setup
Understanding printer menus 124
Displayed Information
Understanding printer menus 125
Paper Sizes
Time Format
Understanding printer menus 126
Home screen customization
Date Format
Understanding printer menus 127
Understanding printer menus 128
Press Sleep Button
Print Recovery
Understanding printer menus 129
Understanding printer menus 130
Flash Drive menu
Understanding printer menus 131
Understanding printer menus 132
Setup menu
Understanding printer menus 133
Understanding printer menus 134
Job Accounting menu
Log File Prefix
Finishing menu
Understanding printer menus 135
‑mail Address to Send Logs
Separator Source
Understanding printer menus 136
Understanding printer menus 137
Quality menu
Understanding printer menus 138
Manual Color
Spot Color Replacement
Color Adjust
Understanding printer menus 139
Understanding printer menus 140
Utilities menu
Understanding printer menus 141
XPS menu
PostScript menu
Understanding printer menus 142
PCL Emul menu
Tray Renumber
Understanding printer menus 143
Font Size
Html menu
Understanding printer menus 144
Understanding printer menus 145
Image menu
Understanding printer menus 146
Help menu
Securing the memory before moving the printer 147
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing printer hard disk memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Securing the memory before moving the printer 149
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Touch Back, and then Exit Config Menu
Maintaining the printer 150
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
Page
Page
From the home screen, touch Status/Supplies View Supplies
Storing supplies
Checking the status of supplies
Ordering imaging units
Ordering supplies
Checking the status of supplies from a network computer
Ordering toner cartridges
Maintaining the printer 155
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Recommended imaging units and part numbers
Maintaining the printer 156
Replacing Supplies
Replacing an imaging unit
Page
Open the front door
Replacing a toner cartridge
Page
Maintaining the printer 160 Close the front door
Replacing the waste toner bottle
Page
Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Administrative support 163
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the printer status
Restoring factory default settings
Administrative support 164
Settings General Settings Factory Defaults Restore Now
Clearing jams 165
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Touch Continue, jam cleared
Clearing jams 166
Area Jam numbers What to do
Touch Continue, jam cleared
Paper jam
Clearing jams 167
Clearing jams 168
Paper jam
Clearing jams 170
Paper jams
Paper jam in Tray
24x paper jam
Paper jam in one of the optional trays
Paper jam
Understanding printer messages
Troubleshooting
Checking an unresponsive printer
Close tray door
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Disk corrupted
Disk problem
Error reading USB drive. Remove USB
Install Tray
Load src with type size
Load src with custom type name
Load src with custom string
Load src with size
Load Manual Feeder with paper type paper size
Restore held jobs?
Load Manual Feeder with custom string
Load Manual Feeder with paper size
Unsupported disk
Some held jobs were not restored
Supply needed to complete job
Tray x paper size unsupported
Insufficient memory to collate job
Insufficient memory to support Resource Save feature
Printer service required
Insufficient memory, some held jobs will not be restored
Defective flash detected
Serial option x error
Memory full
Complex page, some data may not have printed
Serial port x disabled
Standard network software error
Network x software error
Parallel port x disabled
Too many disks installed
Standard parallel port disabled
USB port x disabled
Configuration change, some held jobs were not restored
Disk full
Input config error
Too many trays attached
Remove defective disk
Xx Waste toner bottle nearly full
Xx Replace fuser
Xx Fuser missing
Xx Replace waste toner bottle
Unsupported color imaging unit
Xx color imaging unit nearly low
Xx color imaging unit low
Xx Replace color imaging unit and color cartridge
88.2x Replace color cartridge
Solving printing problems
Emulation error, load emulation option
Error message about reading USB drive appears
Confidential and other held jobs do not print
Incorrect characters print
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Unexpected page breaks
Tray linking does not work
Large jobs do not collate
An application error has occurred
Solving home screen applications problems
Solving option problems
Cannot detect printer hard disk
Paper tray problems
Internal Solutions Port does not operate correctly
Cannot detect flash memory card
USB/parallel interface card does not operate correctly
Internal print server does not operate correctly
Memory card
Jammed pages are not reprinted
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Fine horizontal lines appear on color pages
Solving print quality problems
Characters have jagged or uneven edges
Clipped images
Toner Cartridge MAY be Worn or Defective
Check the Toner Darkness Setting
Gray background
Incorrect margins
Paper curl
Make Sure the Fuser is not Defective
Troubleshooting 198
Print irregularities
Replace the worn or defective toner cartridge
Print is too dark
Troubleshooting 199
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Make Sure the Toner Cartridge is not LOW on Toner
Troubleshooting 200
Print is too light
Repeating defects appear on a
Troubleshooting 201
Cause Solution
Printer is printing blank pages
Replace the imaging unit
Troubleshooting 202
Shadow images appear on prints
Solid color pages
Troubleshooting 203
Skewed print
Clear the Paper Path around the Toner Cartridge
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Select Another Tray or Feeder
Toner specks
Troubleshooting 205
Toner fog or background shading appears on
Toner rubs off
Uneven print density
Solving color quality problems
FAQ about color printing
Transparency print quality is poor
How does the printer know what color to print?
Troubleshooting 207
What is manual color correction?
SRGB Display
Color conversion table Settings
Embedded Web Server does not open
Troubleshooting 209
What are Detailed Color Samples and how do I access them?
Contacting customer support
Troubleshooting 210
Lexmark International, Inc All rights reserved
Product information
Edition notice
212
Trademarks
213
Modular component notice
Licensing notices
Noise emission levels
214
Product disposal
Static sensitivity notice
Sleep Mode
Temperature information
Power consumption
Product power consumption
European Community EC directives conformity
Regulatory notices for wireless products
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
217
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
218
219
Statement of Limited Warranty
220
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
221
Extent of limited warranty
Limitation of liability
Additional rights
222
Lexmark Software Limited Warranty and License Agreement
223
224
225
Patent acknowledgment