November
Users Guide
Contents
Paper and specialty media guide
Loading paper and specialty media
Printing
Understanding printer menus
Troubleshooting 174
Administrative support 163
Maintaining the printer 150
Clearing jams 165
Power consumption
Contents Solving color quality problems
211
Embedded Web Server does not open
Safety information
Safety information
Safety information
Thank you for choosing this printer
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer configurations
Printer control panel
Description
Understanding the printer control panel
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Sample touch screen
Using the touch-screen buttons
Touch Search Held Jobs Search current held jobs
Understanding the home screen
Other touch-screen buttons
Feature Description
Features
Accessing the Embedded Web Server
Setting up and using the home screen applications
Setting up and using the home screen applications
Finding the IP address of the printer
Activating the home screen applications
To configure Forms and Favorites, do the following
Background and Idle Screen
Forms and Favorites
Showroom
Eco‑Settings
Remote Operator Panel
Click Configure Import
Click Configure Export
Installing internal options
Additional printer setup
Additional printer setup
Available internal options
Accessing the system board
Installing a memory card
Page
Ridge
Notch
Plastic pins
Installing a flash memory or firmware card
Metal pins
Installing an Internal Solutions Port
Screws
Connectivity Installation Kit
Metal housing ISP cable
Additional printer setup
Page
Page
Page
Installing a printer hard disk
Page
Removing the printer hard disk
Page
Order of installation
Installing optional trays
Installing a printer stand and optional tray
Thumbscrews
Page
Page
Bracket to lock optional tray to printer stand
Bracket to lock optional tray to printer
Page
Printer supports a maximum of three optional 550‑sheet trays
Installing 550‑sheet trays
Thumbscrews
Page
Page
Page
Page
Attaching cables
Printing a menu settings
Verifying printer setup
Printing a network setup
Reports Menu Settings
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
Preparing to set up the printer on a wireless network
Setting up wireless printing
Click Update Now ‑ Ask Printer
Windows
Installing the printer on a wireless network Windows
Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Reports Network Setup Page or
Access the AirPort options
Mac OS X version 10.5 or later
Configure the printer for wireless access
From the Finder, navigate to
Applications Internet Connect AirPort
Double‑click Printer Setup Utility or Print Center
Configure your computer to use the printer wirelessly
Click +
From the Finder, navigate to Applications Utilities
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
From the Printer List, click Add
Mac OS X version 10.4 or earlier
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version
Windows
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Minimizing your printers environmental impact
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Choose
Using the Embedded Web Server
Adjusting Sleep Mode
Using the printer control panel
Click Settings General Settings Timeouts
Adjusting the brightness of the display
Using Hibernate Mode
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Recycling Lexmark products
Recycling
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Loading the standard or optional 550‑sheet tray
Loading paper and specialty media
Page
Long ‑edge orientation Short ‑edge orientation
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Long ‑edge orientation Short ‑edge orientation
Linking and unlinking trays
Click Settings Paper Menu Custom Name type a name Submit
Linking trays
Unlinking trays
Assigning a custom paper type name
Configuring a custom name
Paper Menu Paper Size/Type
Paper and specialty media guide
Paper characteristics
Paper guidelines
Paper and specialty media guide
Unacceptable paper
Using recycled paper and other office papers
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes
Supported paper sizes, types, and weights
257 x 364 mm 10.12 x 14.33 297 x 420 mm 11.69 x 16.54
Paper size 150 ‑
Paper type
Supported paper types and weights
MP Feeder Manual Duplex Tray Paper Envelope
Printing
Adjusting toner darkness
Printing a document
Printing a document
Printing from a flash drive
Printing Adjust the toner darkness setting Click Submit
Printing from a mobile device
Printing from a flash drive
Printing specialty documents
Tips on using letterhead
Supported flash drives and file types
Flash drive File type
Tips on using envelopes
Tips on using transparencies
Source Print side Paper orientation
Page
Printing information pages
Printing confidential and other held jobs
Storing print jobs in the printer
Printing a font sample list
Using Max Speed and Max Yield
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Menus list
Understanding printer menus
Understanding printer menus
Menu item Description
Supplies menu
Cyan Imaging Unit
Black Cartridge
Magenta Imaging Unit
Yellow Imaging Unit
Paper menu
Default Source menu
Menu item
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Paper Type
Manual Paper Size
Manual Envelope Size
Paper Weight menu
Configure MP menu
Substitute Size menu
Understanding printer menus 100
Understanding printer menus 101
Paper Loading menu
Understanding printer menus 102
Custom Types menu
Universal Setup menu
Custom Names menu
Understanding printer menus 103
Reports menu
Reports menu
Understanding printer menus 104
Active NIC menu
Network/Ports menu
Standard Network or Network x menus
Understanding printer menus 105
Understanding printer menus 106
NPA Mode
Network Buffer
Job Buffering
Network Card menu
Network Reports menu
Understanding printer menus 107
This menu is available from the Network/Ports menu
Understanding printer menus 108
TCP/IP menu
Menu item Banner
IPv6 menu
Wireless menu
Understanding printer menus 109
Understanding printer menus 110
AppleTalk menu
Understanding printer menus 111
Standard USB menu
Set Zone
USB Buffer
Understanding printer menus 112
ENA Address
ENA Netmask
Understanding printer menus 113
Parallel x menu
Parallel Buffer
Understanding printer menus 114
Parallel Mode
Advanced Status
Protocol
Understanding printer menus 115
Serial x menu
Serial Buffer
Understanding printer menus 116
Robust XON
Understanding printer menus 117
Smtp Setup menu
Menu item Baud
Understanding printer menus 118
Security menu
Miscellaneous Security Settings menu
Confidential Print menu
Understanding printer menus 119
Understanding printer menus 120
Disk Wiping menu
Understanding printer menus 121
Security Audit Log menu
Menu item Export Log
Understanding printer menus 122
Set Date and Time menu
General Settings menu
Settings menu
Understanding printer menus 123
Display Language
Run Initial setup
Quiet Mode
Understanding printer menus 124
Keyboard
Paper Sizes
Understanding printer menus 125
Displayed Information
Home screen customization
Understanding printer menus 126
Date Format
Time Format
Understanding printer menus 127
Understanding printer menus 128
Understanding printer menus 129
Print Recovery
Press Sleep Button
Understanding printer menus 130
Flash Drive menu
Understanding printer menus 131
Understanding printer menus 132
Setup menu
Understanding printer menus 133
Understanding printer menus 134
Job Accounting menu
Understanding printer menus 135
Finishing menu
‑mail Address to Send Logs
Log File Prefix
Separator Source
Understanding printer menus 136
Understanding printer menus 137
Quality menu
Understanding printer menus 138
Color Adjust
Spot Color Replacement
Understanding printer menus 139
Manual Color
Understanding printer menus 140
Utilities menu
PostScript menu
XPS menu
Understanding printer menus 141
Understanding printer menus 142
PCL Emul menu
Tray Renumber
Understanding printer menus 143
Understanding printer menus 144
Html menu
Font Size
Understanding printer menus 145
Image menu
Understanding printer menus 146
Help menu
Statement of Volatility
Securing the memory before moving the printer
Erasing volatile memory
Securing the memory before moving the printer 147
Touch Back Exit Config Menu
Touch Wipe All Settings
Erasing non‑volatile memory
Erasing printer hard disk memory
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Touch Back, and then Exit Config Menu
Securing the memory before moving the printer 149
Cleaning the printhead lenses
Cleaning the exterior of the printer
Maintaining the printer
Maintaining the printer 150
Page
Page
Checking the status of supplies
Storing supplies
From the home screen, touch Status/Supplies View Supplies
Checking the status of supplies from a network computer
Ordering supplies
Ordering toner cartridges
Ordering imaging units
Ordering a waste toner bottle
Ordering a fuser or a transfer module
Recommended imaging units and part numbers
Maintaining the printer 155
Replacing an imaging unit
Replacing Supplies
Maintaining the printer 156
Page
Open the front door
Replacing a toner cartridge
Page
Maintaining the printer 160 Close the front door
Replacing the waste toner bottle
Page
Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Finding advanced networking and administrator information
Administrative support
Using the Embedded Web Server
Administrative support 163
Administrative support 164
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Checking the printer status
Avoiding jams
Clearing jams
Understanding jam numbers and locations
Clearing jams 165
Area Jam numbers What to do
Clearing jams 166
Touch Continue, jam cleared
Clearing jams 167
Paper jam
Touch Continue, jam cleared
Clearing jams 168
Paper jam
Clearing jams 170
Paper jams
Paper jam in Tray
24x paper jam
Paper jam in one of the optional trays
Paper jam
Checking an unresponsive printer
Troubleshooting
Understanding printer messages
Change paper source to custom string load orientation
Change paper source to custom string
Change paper source to paper size paper type
Close tray door
Error reading USB drive. Remove USB
Disk problem
Install Tray
Disk corrupted
Load src with custom string
Load src with custom type name
Load src with size
Load src with type size
Load Manual Feeder with custom string
Restore held jobs?
Load Manual Feeder with paper size
Load Manual Feeder with paper type paper size
Supply needed to complete job
Some held jobs were not restored
Tray x paper size unsupported
Unsupported disk
Printer service required
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Memory full
Serial option x error
Complex page, some data may not have printed
Defective flash detected
Network x software error
Standard network software error
Parallel port x disabled
Serial port x disabled
USB port x disabled
Standard parallel port disabled
Configuration change, some held jobs were not restored
Too many disks installed
Too many trays attached
Input config error
Remove defective disk
Disk full
Xx Fuser missing
Xx Replace fuser
Xx Replace waste toner bottle
Xx Waste toner bottle nearly full
Xx color imaging unit low
Xx color imaging unit nearly low
Xx Replace color imaging unit and color cartridge
Unsupported color imaging unit
Emulation error, load emulation option
Solving printing problems
Error message about reading USB drive appears
88.2x Replace color cartridge
Confidential and other held jobs do not print
Job prints from the wrong tray or on the wrong paper
Print job takes longer than expected
Incorrect characters print
Large jobs do not collate
Tray linking does not work
Unexpected page breaks
Solving option problems
Solving home screen applications problems
An application error has occurred
Internal Solutions Port does not operate correctly
Paper tray problems
Cannot detect flash memory card
Cannot detect printer hard disk
Memory card
Internal print server does not operate correctly
USB/parallel interface card does not operate correctly
Paper frequently jams
Solving paper feed problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Characters have jagged or uneven edges
Solving print quality problems
Clipped images
Fine horizontal lines appear on color pages
Gray background
Check the Toner Darkness Setting
Incorrect margins
Toner Cartridge MAY be Worn or Defective
Paper curl
Print irregularities
Troubleshooting 198
Replace the worn or defective toner cartridge
Make Sure the Fuser is not Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Troubleshooting 199
Print is too dark
Print is too light
Troubleshooting 200
Make Sure the Toner Cartridge is not LOW on Toner
Cause Solution
Troubleshooting 201
Printer is printing blank pages
Repeating defects appear on a
Shadow images appear on prints
Troubleshooting 202
Replace the imaging unit
Skewed print
Troubleshooting 203
Solid color pages
Streaked vertical lines appear on prints
Streaked horizontal lines appear on prints
Select Another Tray or Feeder
Clear the Paper Path around the Toner Cartridge
Toner fog or background shading appears on
Troubleshooting 205
Toner rubs off
Toner specks
FAQ about color printing
Solving color quality problems
Transparency print quality is poor
Uneven print density
What is manual color correction?
Troubleshooting 207
How does the printer know what color to print?
SRGB Display
Color conversion table Settings
What are Detailed Color Samples and how do I access them?
Troubleshooting 209
Embedded Web Server does not open
Contacting customer support
Troubleshooting 210
Edition notice
Product information
Lexmark International, Inc All rights reserved
212
Trademarks
Licensing notices
Modular component notice
Noise emission levels
213
Static sensitivity notice
Product disposal
214
Power consumption
Temperature information
Product power consumption
Sleep Mode
Industry Canada compliance statement
Regulatory notices for wireless products
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Industry Canada Canada
Exposure to radio frequency radiation
Industry Canada Canada
217
218
219
Statement of Limited Warranty
Limited warranty service
Limited warranty
Lexmark International, Inc., Lexington, KY
220
Limitation of liability
Extent of limited warranty
Additional rights
221
222
Lexmark Software Limited Warranty and License Agreement
223
224
225
Patent acknowledgment