November
Users Guide
Contents
Understanding printer menus
Loading paper and specialty media
Paper and specialty media guide
Printing
Clearing jams 165
Administrative support 163
Troubleshooting 174
Maintaining the printer 150
Embedded Web Server does not open
Contents Solving color quality problems
Power consumption
211
Safety information
Safety information
Safety information
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer configurations
Printer control panel
Description
Understanding the printer control panel
Touch
Understanding the home screen
Understanding the home screen
Understanding the home screen
Sample touch screen
Using the touch-screen buttons
Touch Search Held Jobs Search current held jobs
Understanding the home screen
Other touch-screen buttons
Feature Description
Features
Finding the IP address of the printer
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Forms and Favorites
To configure Forms and Favorites, do the following
Activating the home screen applications
Background and Idle Screen
Showroom
Eco‑Settings
Remote Operator Panel
Click Configure Import
Click Configure Export
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Accessing the system board
Installing a memory card
Page
Ridge
Notch
Plastic pins
Installing a flash memory or firmware card
Metal pins
Installing an Internal Solutions Port
Screws
Connectivity Installation Kit
Metal housing ISP cable
Additional printer setup
Page
Page
Page
Installing a printer hard disk
Page
Removing the printer hard disk
Page
Order of installation
Installing optional trays
Installing a printer stand and optional tray
Thumbscrews
Page
Page
Bracket to lock optional tray to printer stand
Bracket to lock optional tray to printer
Page
Printer supports a maximum of three optional 550‑sheet trays
Installing 550‑sheet trays
Thumbscrews
Page
Page
Page
Page
Attaching cables
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
Windows
Setting up wireless printing
Preparing to set up the printer on a wireless network
Click Update Now ‑ Ask Printer
Installing the printer on a wireless network Windows
Windows
Access the AirPort options
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Reports Network Setup Page or
Applications Internet Connect AirPort
Configure the printer for wireless access
Mac OS X version 10.5 or later
From the Finder, navigate to
From the Finder, navigate to Applications Utilities
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
From the Printer List, click Add
Mac OS X version 10.4 or earlier
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version
Windows
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Choose
Using Eco‑Mode
Saving energy
Reducing printer noise
Click Settings General Settings Timeouts
Adjusting Sleep Mode
Using the Embedded Web Server
Using the printer control panel
Click Settings General Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Returning Lexmark cartridges for reuse or recycling
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Loading paper and specialty media
Setting the paper size and type
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Long ‑edge orientation Short ‑edge orientation
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Long ‑edge orientation Short ‑edge orientation
Unlinking trays
Click Settings Paper Menu Custom Name type a name Submit
Linking and unlinking trays
Linking trays
Assigning a custom paper type name
Configuring a custom name
Paper Menu Paper Size/Type
Paper and specialty media guide
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper
Selecting paper
Storing paper
Supported paper sizes
Supported paper sizes, types, and weights
257 x 364 mm 10.12 x 14.33 297 x 420 mm 11.69 x 16.54
Paper size 150 ‑
Paper type
Supported paper types and weights
MP Feeder Manual Duplex Tray Paper Envelope
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a flash drive
Printing Adjust the toner darkness setting Click Submit
Printing from a flash drive
Printing from a mobile device
Flash drive File type
Tips on using letterhead
Printing specialty documents
Supported flash drives and file types
Tips on using envelopes
Tips on using transparencies
Source Print side Paper orientation
Page
Printing a font sample list
Printing confidential and other held jobs
Printing information pages
Storing print jobs in the printer
Using Max Speed and Max Yield
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Menus list
Understanding printer menus
Understanding printer menus
Menu item Description
Supplies menu
Yellow Imaging Unit
Black Cartridge
Cyan Imaging Unit
Magenta Imaging Unit
Paper menu
Default Source menu
Menu item
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Paper Type
Manual Paper Size
Manual Envelope Size
Paper Weight menu
Configure MP menu
Substitute Size menu
Understanding printer menus 100
Understanding printer menus 101
Paper Loading menu
Understanding printer menus 102
Understanding printer menus 103
Universal Setup menu
Custom Types menu
Custom Names menu
Reports menu
Reports menu
Understanding printer menus 104
Understanding printer menus 105
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Job Buffering
NPA Mode
Understanding printer menus 106
Network Buffer
This menu is available from the Network/Ports menu
Network Reports menu
Network Card menu
Understanding printer menus 107
Understanding printer menus 108
TCP/IP menu
Menu item Banner
IPv6 menu
Wireless menu
Understanding printer menus 109
Understanding printer menus 110
AppleTalk menu
Understanding printer menus 111
Standard USB menu
Set Zone
ENA Netmask
Understanding printer menus 112
USB Buffer
ENA Address
Understanding printer menus 113
Parallel x menu
Parallel Buffer
Protocol
Parallel Mode
Understanding printer menus 114
Advanced Status
Understanding printer menus 115
Serial x menu
Serial Buffer
Understanding printer menus 116
Robust XON
Understanding printer menus 117
Smtp Setup menu
Menu item Baud
Understanding printer menus 118
Understanding printer menus 119
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 120
Disk Wiping menu
Understanding printer menus 121
Security Audit Log menu
Menu item Export Log
Understanding printer menus 122
Set Date and Time menu
Display Language
Settings menu
General Settings menu
Understanding printer menus 123
Keyboard
Quiet Mode
Run Initial setup
Understanding printer menus 124
Paper Sizes
Understanding printer menus 125
Displayed Information
Time Format
Understanding printer menus 126
Home screen customization
Date Format
Understanding printer menus 127
Understanding printer menus 128
Understanding printer menus 129
Print Recovery
Press Sleep Button
Understanding printer menus 130
Flash Drive menu
Understanding printer menus 131
Understanding printer menus 132
Setup menu
Understanding printer menus 133
Understanding printer menus 134
Job Accounting menu
Log File Prefix
Finishing menu
Understanding printer menus 135
‑mail Address to Send Logs
Separator Source
Understanding printer menus 136
Understanding printer menus 137
Quality menu
Understanding printer menus 138
Manual Color
Spot Color Replacement
Color Adjust
Understanding printer menus 139
Understanding printer menus 140
Utilities menu
PostScript menu
XPS menu
Understanding printer menus 141
Understanding printer menus 142
PCL Emul menu
Tray Renumber
Understanding printer menus 143
Understanding printer menus 144
Html menu
Font Size
Understanding printer menus 145
Image menu
Understanding printer menus 146
Help menu
Securing the memory before moving the printer 147
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing printer hard disk memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Securing the memory before moving the printer 149
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Touch Back, and then Exit Config Menu
Maintaining the printer 150
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
Page
Page
Checking the status of supplies
Storing supplies
From the home screen, touch Status/Supplies View Supplies
Ordering imaging units
Ordering supplies
Checking the status of supplies from a network computer
Ordering toner cartridges
Maintaining the printer 155
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Recommended imaging units and part numbers
Replacing an imaging unit
Replacing Supplies
Maintaining the printer 156
Page
Open the front door
Replacing a toner cartridge
Page
Maintaining the printer 160 Close the front door
Replacing the waste toner bottle
Page
Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Administrative support 163
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the printer status
Restoring factory default settings
Administrative support 164
Settings General Settings Factory Defaults Restore Now
Clearing jams 165
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Area Jam numbers What to do
Clearing jams 166
Touch Continue, jam cleared
Clearing jams 167
Paper jam
Touch Continue, jam cleared
Clearing jams 168
Paper jam
Clearing jams 170
Paper jams
Paper jam in Tray
24x paper jam
Paper jam in one of the optional trays
Paper jam
Checking an unresponsive printer
Troubleshooting
Understanding printer messages
Close tray door
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Disk corrupted
Disk problem
Error reading USB drive. Remove USB
Install Tray
Load src with type size
Load src with custom type name
Load src with custom string
Load src with size
Load Manual Feeder with paper type paper size
Restore held jobs?
Load Manual Feeder with custom string
Load Manual Feeder with paper size
Unsupported disk
Some held jobs were not restored
Supply needed to complete job
Tray x paper size unsupported
Insufficient memory to collate job
Insufficient memory to support Resource Save feature
Printer service required
Insufficient memory, some held jobs will not be restored
Defective flash detected
Serial option x error
Memory full
Complex page, some data may not have printed
Serial port x disabled
Standard network software error
Network x software error
Parallel port x disabled
Too many disks installed
Standard parallel port disabled
USB port x disabled
Configuration change, some held jobs were not restored
Disk full
Input config error
Too many trays attached
Remove defective disk
Xx Waste toner bottle nearly full
Xx Replace fuser
Xx Fuser missing
Xx Replace waste toner bottle
Unsupported color imaging unit
Xx color imaging unit nearly low
Xx color imaging unit low
Xx Replace color imaging unit and color cartridge
88.2x Replace color cartridge
Solving printing problems
Emulation error, load emulation option
Error message about reading USB drive appears
Confidential and other held jobs do not print
Job prints from the wrong tray or on the wrong paper
Print job takes longer than expected
Incorrect characters print
Large jobs do not collate
Tray linking does not work
Unexpected page breaks
Solving option problems
Solving home screen applications problems
An application error has occurred
Cannot detect printer hard disk
Paper tray problems
Internal Solutions Port does not operate correctly
Cannot detect flash memory card
Memory card
Internal print server does not operate correctly
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Fine horizontal lines appear on color pages
Solving print quality problems
Characters have jagged or uneven edges
Clipped images
Toner Cartridge MAY be Worn or Defective
Check the Toner Darkness Setting
Gray background
Incorrect margins
Paper curl
Make Sure the Fuser is not Defective
Troubleshooting 198
Print irregularities
Replace the worn or defective toner cartridge
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Troubleshooting 199
Print is too dark
Print is too light
Troubleshooting 200
Make Sure the Toner Cartridge is not LOW on Toner
Repeating defects appear on a
Troubleshooting 201
Cause Solution
Printer is printing blank pages
Shadow images appear on prints
Troubleshooting 202
Replace the imaging unit
Skewed print
Troubleshooting 203
Solid color pages
Clear the Paper Path around the Toner Cartridge
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Select Another Tray or Feeder
Toner specks
Troubleshooting 205
Toner fog or background shading appears on
Toner rubs off
Uneven print density
Solving color quality problems
FAQ about color printing
Transparency print quality is poor
What is manual color correction?
Troubleshooting 207
How does the printer know what color to print?
SRGB Display
Color conversion table Settings
What are Detailed Color Samples and how do I access them?
Troubleshooting 209
Embedded Web Server does not open
Contacting customer support
Troubleshooting 210
Edition notice
Product information
Lexmark International, Inc All rights reserved
212
Trademarks
213
Modular component notice
Licensing notices
Noise emission levels
Static sensitivity notice
Product disposal
214
Sleep Mode
Temperature information
Power consumption
Product power consumption
European Community EC directives conformity
Regulatory notices for wireless products
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
217
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
218
219
Statement of Limited Warranty
220
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
221
Extent of limited warranty
Limitation of liability
Additional rights
222
Lexmark Software Limited Warranty and License Agreement
223
224
225
Patent acknowledgment