3Wipe the printhead contacts and the contacts inside the printhead c arrier using a clean, lintfree cloth.
4Reinsert the printhead, and then close the latch until it clicks into pl ace.
1
2
5Close the printer.
Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it
back on. If the problem persists, then contact customer suppo rt.
Printhead Missing
Try one or more of the following:
Install the printhead.
1Open the printer, and then lift the carrier latch.
Troubleshooting 130